Business Development Mgr - NH

Ford Motor Company; United States; On-site; USD 70,000 - 90,000; Full time

Job summary

A leading automotive manufacturer is looking for a Business Development Manager to enhance dealer relationships and improve finance performance. This role involves training dealership staff and collaborating with various teams to achieve sales goals. Ideal candidates will have strong communication skills and management experience. Relocation assistance is available for candidates located in or around New Hampshire.

Qualifications

• Preferred: Dealer Credit and Originations experience.
• Excellent oral and written communication skills required.
• Strong time management and follow-up skills essential.

Responsibilities

• Liaise between Ford Credit and dealers.
• Manage dealer relationships with Ford Credit.
• Provide training to dealership staff.
• Monitor and improve dealership finance performance.

Skills

Oral and written communication skills

Time management

Independent working

Education

College degree or 3+ years of equivalent experience

Job description

Overview

Join to apply for the Business Development Mgr - NH role at Ford Motor Company.

Responsibilities

• Act as the liaison between Ford Credit and Ford and Lincoln dealers.
• Manage and further develop dealer relationships with Ford Credit.
• Provide direct, in-dealership and virtual training and consulting to dealership management and staff.
• Focus on improving finance performance, increasing sales of retail, lease, wholesale, and fee income products (including Ford/Lincoln Protect), enhancing satisfaction with the finance process, and optimizing overall dealership processes.
• Establish a direct interface with FLM, FCSD Regional counterparts: Network Development Specialists, Customer Experience Specialists, and Service Performance Specialists to pursue strategic vision and business plans for the Region.
• Work with Regional Manager (RM), Commercial Business Development Manager, and Business Support Analyst to achieve budgeted metrics (profit, ROE, volume, share, etc.) through the development and execution of dealer level sales plans including the establishment of target dealers for maintaining and acquiring retail, lease, wholesale, dealer loan, commercial and fee based product business.
• Develop specific plans with dealership management to leverage marketing plans, programs, and CRM initiatives for incremental sales opportunities; utilize sales marketing funds budgets to support objectives with assigned dealers.
• Maintain communication with the Business Center originations team to ensure a consistent purchase policy that supports our value proposition; address dealer or Business Center concerns in a timely manner.
• Provide in-dealership training and consulting to develop incremental retail, lease, wholesale and fee income product performance; utilize sales tools and presentations to improve dealership finance performance and satisfaction with the finance process; identify target dealers for increased Ford and Lincoln Protect program penetration.
• Collaborate with the Portfolio Analyst to analyze dealership operations and financial condition using Financial Statements, DOPR’s, Dealer Credit KPIs and proprietary reports to identify opportunities to improve dealership processes.
• Conduct presentations (wholesale, loan acquisition, product, service, fee income, value proposition) to support the achievement of profit, volume, and satisfaction goals.
• Conduct monthly reviews of MAPS data, KPIs and TSA data with appropriate dealer personnel to review volume, share, portfolio performance, wholesale handling and financial condition.
• Work with Implementation team and dealership management to develop training strategies that support the sale of plans and programs and reinforce our value proposition through in-dealership and virtual training, sales meetings, in-market workshops and dealer seminars.
• Monitor and review sales, finance performance, and dealership processes to identify opportunities, deliver recommendations and obtain commitment from dealership management to implement them; review results with Dealer Principal and management teams.
• Complete all assigned training courses and pursue applicable certifications; achieve AFIP (re)certification and leverage to support dealer awareness of compliance risks and opportunities.
• Utilize the Minority Dealer Report process to strengthen relationships, identify and improve dealer profit or loss opportunities, improve inventory management, and increase volume and share for assigned minority dealers; support minority dealer initiatives across all Company brands.
• Assist the Business Center Dealer Credit team in obtaining and following necessary documentation for dealer credit files; assist with risk mitigation action plans as appropriate.
• Be proactive in protecting existing business against competitive wholesale take-over or loss of retail and fee income business; communicate any competitive concerns with RM in a timely manner.

Qualifications

• College degree preferred or 3+ years of equivalent experience.
• Dealer Credit and Originations experience preferred.
• Excellent oral and written communication skills.
• Strong time management and follow-up skills.
• Ability to work independently.
• Position provides candidate company sales vehicle.
• Must be located in southern or central New Hampshire or surrounding area. Relocation is available.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

Equal Opportunity

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

Visa sponsorship is not available for this position. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.