Business Development Mgr

Prestige Cruise Services LLC; United States; Vor Ort; USD 80.000 - 110.000; Vollzeit

Zusammenfassung

Norwegian Cruise Line Holdings (NCLH) invites an energetic sales professional to manage a portfolio of travel agency accounts in Houston and South Texas. You will design and implement marketing programs to grow agency revenue and build strong partnerships with travel partners while coordinating with head office marketing teams.

You will lead territory sales efforts, develop annual plans for FIT and group business, track ROI, and adapt strategies to achieve territory goals.

Qualifikationen

• Minimum 5 years of sales or account management experience in travel or related industries.
• Proven ability to develop marketing ideas and sales strategies.
• Strong negotiation, presentation, and relationship-building skills.

Aufgaben

• Develop, maintain, and service a designated portfolio of travel agency accounts.
• Design and implement local and national marketing programs to drive revenue growth.
• Plan and execute territory sales and marketing plans; monitor ROI and adjust as needed.
• Engage with partners via in-person, virtual, and events to grow agency relationships.
• Manage budgets for travel, marketing funds, and promotions within guidelines.

Kenntnisse

Microsoft Office

Excel

Outlook

Word

PowerPoint

Zoom

GoToMeeting

Communication

Negotiation

Presentation

Relationship building

Ausbildung

Associate's Degree

Business Administration

Marketing

Jobbeschreibung

GROW YOUR CAREER WITH US

At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we're continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!

JOB SUMMARY

Responsible for developing, maintaining, and servicing a designated portfolio of travel agency accounts in Houston and surrounding South Texas areas. Maintain and further develop travel agency relationships within territory. Design and implement local and national marketing and promotional programs to achieve and maximize territory sales objectives. Develop marketing plans and a variety of strategies, marketing initiatives and innovative methods to stimulate agency revenue growth targets. The ideal candidate will be based in Houston, TX.

DUTIES & RESPONSIBILITIES

• Research and continually source for new revenue opportunities and methods within assigned accounts to achieve sales goals within territory.
• Create and execute marketing ideas and sales strategies to actively participate in travel agency growth. Leverage Regional and Head Office marketing expertise to assist assigned Travel Partner in 'Marketing to Fill' sales strategy.
• Service travel agency needs via problem resolution utilizing knowledge of company products, services and support from headquarter based sales teams. Follow-up and ensure facilitation of problem through to resolution in a timely fashion.
• Plan, create and implement an annual territory sales and marketing plan for top producing accounts to ensure achievement of assigned goals for FIT and Group business (refer to territory goals on FIT/Group mix). Review sales plan, accounts, promotional efforts and ROI monthly to determine success track and make adjustments to plan accordingly. Implement marketing and sales tactics for each account to assist in travel agency revenue growth.
• Utilize existing data and reports to develop strategic and tactical plans for achieving territory revenue goals. Assist with recommendations and implementation of local and national marketing incentive programs when needed to achieve and maximize territory sales.
• Develop a pre/post sales call strategy and make productive sales contacts daily - consisting of in-person calls with producing partners, zoom meeting calls, webinars, outbound phone calls, small group meetings, metro meetings and utilizing social media to engage with partners within assigned region.
• Create and execute promotional programs and provide promotional materials to travel agents to assist in selling NCL produits. Make recommendations to enhance travel agent marketing effectiveness and ensure brand standards are met.
• Manage budget within guidelines to include travel, marketing funds, supplies, advertisement and promotions; review total budget at the end of each month and report expenses. Be flexible in changing planned investments due to changing company needs throughout the year.
• Negotiate sales plans and group contracts. Support key, strategic and national accounts, promotions and events.
• Analyze and track accounts' sales and marketing plans and Return on Investment (ROI); make adjustments when needed. Analysis to be done after completion of each initiative and discussed with account, on monthly call or quarterly review.
• Conduct seminars, webinars, familiarization cruises, ship tours, training events, cruise events, trade and consumer shows, etc as needed.
• Perform other job-related functions as assigned.

QUALIFICATIONS

• DEGREE TYPE: Associate's Degree
• FIELD(S) OF STUDY: Business Administration, Marketing or related field
• EXPERIENCE: Minimum 5 years of sales or account management experience, preferably in the travel industry.
• COMPETENCIES/SKILLS:
  • Strong knowledge of Microsoft Office Suite to include intermediate to advanced level skills with Excel, Outlook, Word and PowerPoint as well as Zoom/Go To meeting platforms.
  • Ability to build personal credibility by way of solid product knowledge, services, procedures, consistent follow-through and problem-solving skills.
  • Have excellent communication skills as well as an overall understanding of working directly with agency owners, marketing professionals and front-line travel advisors.
  • Proven ability to implement contracts using superior negotiation and presentation skills.
  • Creative abilities to develop a personal brand for selling unique cruise vacations and building relationships within assigned territories.