Business Development Manager Refreshment Services

American Dining Creations; Kansas City (MO); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Weekly pay

401K with company match

Employee Assistance Program

Medical, Prescription, Dental, Vision

Job summary

American Food & Vending is expanding its Refreshment Services team in Kansas City, MO. We seek a strategic Business Development Manager to drive new business across micro markets, vending, coffee, pantry, and water filtration solutions.

You will manage the full sales cycle from prospecting to close, and hand off to operations for seamless client delivery. The role requires a history of B2B new business growth, strong presentation skills, CRM expertise, and the ability to travel within the

Qualifications

• Minimum 3 years of B2B new business sales experience in refreshment services or related solutions.
• Proven ability to manage the full sales cycle—from prospecting to close.
• Experience with CRM systems (Salesforce or equivalent) and Microsoft 365 tools.

Responsibilities

• Develop and execute a territory plan to target ICPs in corporate and institutional markets.
• Build a robust pipeline through outbound prospecting, networking, and events.
• Conduct consultative discovery to design tailored refreshment solutions with measurable ROI.
• Lead end-to-end proposals, RFP responses, pricing, and competitive positioning.
• Negotiate contracts for profitable, scalable agreements.
• Maintain CRM discipline with forecasting, activity tracking, and 3× quota coverage.
• Collaborate with Operations, Culinary, and Category teams for successful implementation.
• Stay current on product offerings, market trends, and competitive activity.
• Support business growth through additional duties as needed.

Skills

B2B sales

Hunter sales

CRM Salesforce

Presentation skills

Travel required

Education

Bachelor's degree in business

Tools

Microsoft 365

Job description

Pay: - Pay varies by location

Location: Kansas City, MO

Summary

The Business Development Manager (BDM) for Refreshment Services is a strategic hunter responsible for driving new business in micro markets, vending, coffee, pantry, and water filtration solutions. This role includes the full sales cycle—from prospecting and pipeline development to solution design, proposal/RFP management, contract negotiation, and seamless handoff operations. Success is measured by new revenue growth, pipeline health, and client satisfaction.

Responsibilities

• Develop and execute a territory plan to identify and target ideal customer profiles (ICPs) within corporate and institutional markets.
• Prospect and build a robust pipeline of qualified opportunities through outbound efforts, networking, and industry events.
• Conduct consultative discovery to understand client needs and design tailored refreshment solutions that deliver measurable ROI.
• Lead proposals and RFP responses end-to-end, including pricing strategy, presentations, and competitive positioning.
• Negotiate contracts to secure profitable, scalable agreements aligned with company standards.
• Maintain CRM discipline with accurate forecasting, activity tracking, and pipeline coverage (≥ 3× quota).
• Collaborate cross functionally with Operations, Culinary, and Category teams to ensure smooth implementation and client success.
• Stay current on product offerings, market trends, and competitor activity to position solutions effectively.
• Perform other duties as assigned to support business growth.

Qualifications

• Bachelor’s degree in business administration or related field.
• Minimum 3 years of B2B new business (hunter) sales experience in refreshment services or related facility/employee experience solutions.
• Proven ability to manage the full sales cycle—prospecting, discovery, solutioning, proposals/RFPs, negotiation, and close.
• Proficiency in CRM systems (Salesforce or equivalent) and Microsoft 365 tools.
• Strong verbal and written skills; ability to present to executive audiences.
• Self-motivated, organized, and able to work independently while collaborating with corporate leaders.
• Valid driver’s license and ability to travel within assigned territory for site visits and client meetings.

About Us

American Food & Vending began vending operations in Ithaca, NY, over eighty years ago and has become one of the largest privately held hospitality service partners in the United States.

As a family-owned boutique company, we have evolved into a dining and catering service provider. In 2012, the second and third family generations expanded nationally by adding our dining division, American Dining Creations.

American Food & Vending and American Dining Creations strongly focus on service, technology, partnerships, and hospitality, which is evident in everything we do. Our national ranking as one of the Top 50 Contract Management Companies highlights our commitment to excellence nationwide, and more than 2,000 employees.

We are a company of culinary enthusiasts. Our award-winning chefs constantly explore innovative, creative, and on-trend dining and refreshment solutions. As part of our combined services, we provide café dining, mobile ordering, catering, events, grab-and-go programs, vending and refreshment solutions, advanced micro markets, coffee services, pantry services, water filtration and purification.

American Food & Vending | American Dining Creations Offers:

• Weekly pay
• 401K with company match
• Employee Assistance Program
• Eligible employees offered Medical, Prescription, Dental, and Vision Plans, FSA/HSA
• Ongoing training and development programs
• Bonus Programs for eligible positions

American Food & Vending is an Equal Opportunity Employer.