Business Development Manager - Modernization

ABB; Cleveland (OH); On-site; USD 119,000 - 170,000; Full time

Benefits offered by this job

Hälsovård

Fritt arbete hemifrån

Pensionsplan

Job summary

ABB i USA söker en erfaren försäljnings-/serviceansvarig som fokuserar på ABB Energy Industries DCS-installationsbas och driver tjänsteverksamhet för uppgraderingar och expansioner. Rollen innebär att driva serviceförsäljning i samarbete med Service Sales Manager och/eller Service Manager, skapa och vårda långsiktiga kundrelationer och leverera lösningar som ökar livscykelhanteringen.

Arbetet är i en flexibel modell, helst baserad i OH eller TX, och kräver starkt kundfokus.

Qualifications

• Kandidaten har en kandidatexamen i teknik eller motsvarande.
• 8+ års erfarenhet av automationssystem. DCS-erfarenhet är mycket meriterande.
• Gedigen vana att arbeta direkt med kunder och leverantörer.
• Kan leda teknisk utbildning, lunch-and-learn och demonstrationer.
• MS Office-kunskaper är ett krav; Salesforce är önskvärt.

Responsibilities

• Penetrera IB och främja uppgraderings-, retrofit- och värdeskapande lösningar.
• Utarbeta och följa upp försäljningsplaner; återhämta vid behov.
• Använda IB-databasen för att identifiera och utveckla försäljningsmöjligheter inom serviceprodukter.
• Sälj hela serviceportföljen för att öka ABB:s närvaro i tilldelade områden.
• Bygga långsiktiga kundrelationer och sätta kundernas behov i centrum av serviceerbjudanden.

Skills

Kundkommunikation

Föreläsningar/demonstrationer

Education

Bachelor’s degree i engineering eller motsvarande teknisk examen

Tools

Salesforce

MS Office

Job description

På ABB hjälper vi industrier att bli mer resurseffektiva och renare – och varje person här bidrar till resultaten. Du kommer att få möjlighet att leda, få stöd att växa och kunna vara stolt över den påverkan vi skapar tillsammans. Gå med oss och hjälp till att driva det som driver världen.

Denna position rapporterar till:

Service Manager

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This role will focus on ABB Energy Industries Distributed Control System (DCS) installed base and drive Services business for control system upgrades, expansions, and evolutions. Drives service sales process in collaboration with the Service Sales Manager and/or Service Manager. Generates service sales opportunities and secures profitable sales within the designated area(s). Focuses on Installed Base (IB) penetration and sells the entire Service product portfolio in collaboration with other ABB service units. Builds long-term customer relationships and ensures immediate response to specific customer needs and issues.

The work model for the role is: remote, ideally based in OH or TX.

Key Responsibilities

• Penetrates into IB, promotes various upgrade, retrofit, and value-add solutions to the benefit of the customer(s) and ABB.

• Understands the channel strategy and the establishment of related prices and prepares sales plan, reviews them, and proposes recovery plan(s) when needed.
• Utilizes IB database to understand the existing IB and identifies and develops sales opportunities for service products and solutions to penetrate the existing IB or new IBs in the market. Updates IB in the Service database regularly with the changes made at site.
• Focuses on the entire service portfolio to secure profit for assigned business / product groups.
• Generates service sales leads and develops new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.
• Sells entire service product portfolio to expand ABB footprint in the designated area(s). Acts as a marketer/salesperson of ABB’s service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).
• Translates the needs of customer into relevant ABB Service offerings and solutions.
• Establishes long‑term customer relationships by understanding their requirements and applicable regulations and by demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM).
• Documents customer feedback and ensures customer satisfaction throughout the sales process. Registers required information into the appropriate customer database.
• Plans and performs the right number of weekly sales visits and reports them on CRM. Reports leads/opportunities, manages, and updates pipeline in CRM.
• Updates and monitors sales proposals and tenders and follows-up on proposal statistics. Communicates contract details in accordance with ABB offering and strategy and manages administrative sales processes.

Qualifications:

• Bachelor’s degree in engineering, or equivalent technical degree.
• 8+ years of experience in automation systems. DCS systems experience highly preferred.
• Comfortable in front of customers and vendors.
• Ability to lead technical training, lunch and learns, and demonstrations.
• MS Office skills are a must. Salesforce is preferred.

What's in it for you

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

More About Us

ABB is an Equal Employment Opportunity and affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and affirmative Action Employer for Protected Veterans and Individuals with Disabilities applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.

MyBenefitsABB.com

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to myBenefitsABB.com and click on “Candidate/Guest” to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D – 100% employee paid up to maximums
• Short Term Disability – up to 26 weeks – Company paid
• Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
• Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Parental Leave – up to 6 weeks
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.

While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $119,000 and $170,000 annually and is eligible for a short-term incentive plan/annual bonus.

Contribute to a collective vision. This is where progress takes flight, teams turn ideas into impact, and we define what’s next. Run What Runs the World.

#ABBCareers

#RunwithABB

För att bygga en renare och smartare framtid krävs alla sorters människor: de nyfikna, de modiga och de kreativa. Därför välkomnar vi människor med alla bakgrunder och erfarenheter.

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