Business Development Manager - Microsoft Surface

shi; Austin (TX); On-site; USD 75,000 - 120,000; Full time

Benefits offered by this job

Diversity & inclusion

Career growth

Health benefits

Modern facilities

Job summary

SHI International Corp. in Austin seeks a Business Development Manager - Microsoft Surface to support sales teams with product training, program information, and growth initiatives for key OEM partners.

You will build relationships, map accounts, and lead partner customer meetings to drive new business development. The role emphasizes collaboration, data analysis, and creating compelling training materials to educate internal teams and customers, with opportunities to represent SHI at industry

Qualifications

• Ability to communicate and sell complex technical products by understanding customer needs and articulating value.
• Understanding of IT products and solutions to support initiatives.
• Ability to examine, clean, transform, and model data for decision-making.
• Knowledge of business dynamics, market positioning, and operations to drive growth.

Responsibilities

• Assist sales reps with product support, information, and competitive advantages for opportunities.
• Drive growth by developing strategic programs, campaigns, and initiatives for the OEM partner.
• Create and deliver trainings, presentations, and mapping sessions for customers and sales teams.
• Monitor and manage sales pipelines to align with partner goals and initiatives.
• Represent the brand to leadership, customers, and industry events to raise awareness.
• Build strong relationships with decision-makers across target accounts and partner orgs.
• Educate sales teams on partner tools, products, and programs to enhance alignment.
• Lead partner customer calls and meetings to support new business development.
• Analyze data to identify trends and inform business strategies and issue resolution.
• Coordinate and update sales training materials for reps and customers.

Skills

Sales acumen

Product knowledge

Communication

Relationship building

Data analysis

Education

Bachelor's degree

Job description

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.


• Continuous professional growth and leadership opportunities.


• Health, wellness, and financial benefits to offer peace of mind to you and your family.


• World-class facilities and the technology you need to thrive - in our offices or yours.

Job Summary

The Business Development Manager - Microsoft Surface supports sales representatives by providing product support and program information, driving business growth for specific OEM partners through strategic programs and initiatives. This role involves creating and delivering training and presentations, managing sales pipelines, and representing the brand at industry events to enhance awareness. The BDM builds strong business relationships, educates the sales force on partner tools, and leads partner customer meetings to support new business development.

Role Description

• - Assist sales representatives by providing product support, program information, and competitive advantages for pending opportunities.


• - Drive overall business growth for the specific OEM partner or business category by developing strategic programs, campaigns, and initiatives.


• - Create and deliver trainings, presentations, and account mapping sessions for customers and sales teams.


• - Monitor and manage sales pipelines, opportunities, and deals, ensuring alignment with partner sales goals and initiatives.


• - Represent the brand and partner(s) to company leadership, customers, and at industry events to enhance brand awareness.


• - Build and foster strong business relationships with decision-makers and influencers across target accounts and partner organizations.


• - Educate the sales force on partner tools, products, and programs to enhance sales efforts and partner alignment.


• - Lead and participate in partner customer calls, presentations, and meetings to support new business development.


• - Analyze data to identify key trends and insights, using them to inform business strategies and resolve partner success issues.


• - Coordinate and maintain sales training programs, including creating and updating training materials for sales representatives and customers.

Behaviors and Competencies

• Reporting: Can identify the need for, and initiate, regular updates to relevant stakeholders without explicit instructions.


• Training: Can identify learning gaps within a team, propose training solutions, and take action to implement them without explicit instructions.


• Relationship Building: Can identify opportunities for collaboration, propose strategies for effective communication, and build relationships without explicit instructions.


• Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.


• Results Orientation: Can set personal goals and work towards them, achieving results consistently.


• Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences.


• Data Analysis: Can identify patterns and trends in data, propose hypotheses, and use statistical techniques to test them.


• Teamwork: Can work effectively in a team, contributing ideas and effort, and respecting the contributions of others.


• Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.


• Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management.

Skill Level Requirements

• - The ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process. - Intermediate


• - Understanding of Information Technology products and solutions to effectively evaluate, implement, and support technological initiatives within an organization. - Intermediate


• - Ability to examine, clean, transform, and model data to discover useful information, draw conclusions, and support decision-making. - Intermediate


• - Comprehension of the inner workings of a company, including its market positioning, competitive dynamics, and operational processes, to inform decision-making and drive sustainable growth. - Intermediate


• - The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently. - Intermediate

Other Requirements

• - Completed Bachelor's Degree or relevant work experience required


• - 2-4 years of experienc