Business Development Manager | EMS

UF Health St. Johns; Saint Augustine (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

UF Health St. Johns is seeking an EMS Business Development Manager to lead growth across Flagler and St. Johns counties.

This field-based role supports hospital and system initiatives, builds relationships with EMS leadership, providers, and healthcare partners, and develops targeted outreach and market strategies. Based in Gainesville but covering the Flagler/St. Johns market, the role collaborates on CME events, health fairs, and EMS alignments to improve patient access and service line

Qualifications

• Bachelor's Degree required.
• 5+ years of experience in business development or EMS/medical transport preferred.
• Strong written and verbal communication skills.
• Experience with healthcare systems or hospital networks encouraged.

Responsibilities

• Build and maintain relationships with community EMS providers and healthcare systems.
• Drive strategic growth for service lines and system initiatives.
• Develop and execute business development plans and tactics.
• Gather market intelligence and report to leadership.
• Collaborate on educational outreach, CME events, and health fairs.
• Address patient access barriers and coordinate with clinical leaders.
• Support hospital growth through system alignment and outreach.

Skills

EMS/medical transport

Communication skills

Stakeholder engagement

Education

Bachelor's Degree

Job description

Overview

EMS Business Development Manager

Location: UF Health Flagler Hospital (St. Johns and Flager area)

Work Style: Field-Based - This is a position that will be a part of our Gainesville based team but will work the geographic territory of Flagler County and St. Johns County, representing the UF Health St. Johns and Durbin campuses.

FTE: Full-Time (1.0 FTE)

Build and maintain strong relationships with local EMS leadership and providers, community leadership, emergency rooms, healthcare systems and their teams through regular outreach, while developing and executing targeted business development strategies that support the organization’s strategic growth goals. Gather and analyze market and competitive intelligence to inform leadership decisions, address and resolve barriers for patient access to the UFH system, support the growth needs of clinical service lines, programs, and system initiatives. Coordinate and collaborate on educational outreach activities throughout the market including but not limited to CME events, in-services, conferences, health fairs, and seminars to highlight organizational capabilities and foster engagement. Contribute to medical transport and hospital to hospital growth, strengthen medical transport and health system alignment, and ensure strategies implemented support system initiatives.

Responsibilities

• Build and maintain relationships with community EMS providers, medical transport providers, and healthcare systems
• Strengthen medical transport alignment and engagement
• Drive strategic growth for key service lines, clinical programs, and system initiatives
• Develop and execute business development plans and tactics for strategic growth
• Collect and report market intelligence with leadership
• Resolve ED throughput barriers through collaboration with clinical and operational leadership
• Coordinate educational outreach including CME programs, in services, field visits, etc.

Qualifications

Education:

Bachelor's Degree

Minimum Qualifications

5+ years of experience in business development, clinical services, EMS/medical transport, hospital emergency service, medical/pharmaceutical sales, or provider relations preferred

Preferred Qualifications

• An understanding of Emergency Department patient throughput from an EMS perspective, flight perspective, ED perspective or all of the above
• Experience and relationships within the ST. Johns and Flagler counties with local EMS bases and leaders
• Experience with County Commission and City Leadership
• Strong communication skills both written and verbal
• Experience in market assessments and data analysis preferred
• Professional presentation skills
• Experience within healthcare and/or a hospital system specifically preferred
• Experience in a provider relations role preferred
• High level of professionalism required