Business Development Manager - Cloud Managed Services and Security

Doyon, Limited; Alaska; Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Business Development Manager to drive sales and expand market presence in Alaska. This role involves leading the sales cycle, from prospecting to closing, using a consultative approach to meet client needs. You'll collaborate with various teams to develop strategies that enhance business growth and brand recognition. If you're passionate about building relationships and have a strong understanding of the IT Managed Services landscape, this opportunity offers the chance to make a significant impact in a supportive environment.

Benefits

Flexible Work Hours

Health Insurance

Retirement Plan

Professional Development Opportunities

Remote Work Options

Qualifications

• 4+ years of experience in IT Managed Services sales.
• Proven track record in closing business opportunities.
• Strong understanding of the Alaska market.

Responsibilities

• Lead the sales process and close new business opportunities.
• Develop relationships and identify new leads within the market.
• Collaborate with marketing to execute campaigns for quality leads.

Skills

Sales Techniques

Consultative Selling

Relationship Building

Market Analysis

Communication Skills

Education

Bachelor's Degree in Business or Technology

Tools

Microsoft Dynamics 365

Job description

Overview

JOB SUMMARY: The Business Development Manager role is responsible for all phases of the sales cycle including prospecting, qualifying, consultative selling, and closing new business. This role leads a prospect through our sales process and uses a consultative sales approach to solve client problems by demonstrating how our strategy and approach will meet their business needs. The main purpose of this position is to generate and close sales opportunities for Arctic IT’s Cloud Managed Services and Security offering, ArcticCare 365, built on Microsoft 365 technology. In addition, this role will identify and collaborate on business application opportunities (including Microsoft Dynamics 365 Customer Engagement and Finance & Supply Chain), working closely with the Business Applications team to align client needs with the appropriate CRM and ERP solutions. This includescontributing tothe overall business development growth strategy (including the sales and marketing strategy) to further Arctic IT’s business revenue, profitability, brand recognition, and growth within the Alaska Market.This role will be directly responsible for understanding the ArcticCare competition, bringing growth ideas to the business, and connectingwithandlistening to key Clients.Inaddition,this is expected to be infront of existing and prospective clientsbuilding relationshipsand understanding their needs to help make recommendations for the business unit.

Responsibilities

ESSENTIAL FUNCTIONS:

• Attain and exceed assigned quota through new account acquisition.

• Prospect for new accounts in assigned territory.

• Identify, develop, and lead a prospect through Arctic IT’s sales process and close new sales opportunities to add net new clients to our portfolio.

• Develop relationships and new Leads and Opportunities within the markets that Arctic IT serves.

• Qualify and route business application leads (CRM/ERP) to appropriate pursuit or delivery teams, ensuring client needs are fully captured.

• Accountable for building own pipeline of Leads through standard sales techniques such as cold calling, attending networking events, and evangelizing Arctic IT’s offerings through all media including social media, webinars, tribal events, and email campaigns.

• Coordinate with company executives and sales & marketing professionals to review current market trends to propose new business ideas that can improve revenue margins within the assigned territory.

• Strong understanding of company products or services as well as business position and competition to keep business competitive.

• Contributes to the ArcticCare Go to Market Strategy, specifically focused on the AK market.

• Defines sales plans that align with the defined strategy/objectives within the AK market.

• Collaborate with Marketing to build and execute campaigns that attract quality leads, resulting in increased brand awareness and pipeline growth.

• Identify potential opportunities available through RFP/RFQ solicitations using various bid sites, and connections with selection firms and vendors.

• Participate in RFP/RFQ response teams with an emphasis on developing winning proposals.

• Gather requirements and expectations from prospects and work in partnership with the internal team resources to recommend specific products, services, or solutions to prepare opportunities for proposal.

• Lead presentations to prospects that clearly articulate the value that ArcticCare will bring to solve each specific client’s needs.

• Participate in demonstrations of software solutions to prospects to achieve alignment on the scope of work definition and further develop the opportunity to proposal.

• Resolve escalated client situations within the local market as needed.

• Present new opportunities at weekly internal Opportunity Reviews to get proposal resources assigned to respond to RFPs or prepare Statements of Work, and then, subsequently, participate actively in the standard processes to ensure the response is delivered effectively.

• Remain knowledgeable on all services provided and applications implemented by Arctic IT including pricing structures, integration capabilities, core application functionality, teaming partnerships, and vertical-specific functionality.

• Own and maintain relationships with prospects and clients and respond to sales opportunities in a timely manner.

• Represent Arctic IT at industry events such as webinars, roundtables, speaking forums, and trade shows when necessary.

• Complete standard process for managing leads and opportunities in Microsoft Dynamics 365 for Sales (CRM) and ensures all data is accurate, timely, and complete.

• Other duties as assigned.

Qualifications

QUALIFICATIONS:

• Bachelor’s Degree in Business, Technology, or related discipline preferred.

• Minimum 4 years of experience selling IT Managed Services or related services.

• Proven experience in closing business for IT Managed Services sales as an Account Executive or Sales Representative.

• Strong understanding of the AK market, including IT Managed Services competition.

• Experience tracking sales leads and opportunities in CRM systems specifically Dynamics 365 for Sales.

• Excellent communication and presentation skills with the ability to build relationships.

• Well-organized and extremely effective at managing time and calendar.

• Applicants subject to background checks, drug testing, and government security investigations and must meet eligibility requirements related to the clearance process.

• Valid driver’s license, insurance, and reliable personal vehicle.

WORKING ENVIRONMENT: The majority of work for this role is performed in a home office and interacts with a wide variety of people with differing functions, personalities, and abilities. Telecommuters are expected to have sufficient home office space that appears neat, organized, and professional when attending video meetings. Travel is required and varies around 50%.

REASONABLE ACCOMMODATION: It is Arctic Information Technology, Inc.’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

PREFERENCE STATEMENT: Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

PAY TRANSPARENCY STATEMENT: Arctic Information Technology will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of the other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consent with the contractor’s legal duty to furnish information.

We are an equal opportunity employer and comply with all non-discrimination obligations, including the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) and Section 503 of the Rehabilitation Act.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability, veteran status, and other protected characteristics. The EEO is the Law, and the poster is available https://www.eeoc.gov/poster. For questions on the job posting contact [phone].

If you need assistance or special accommodations during the application process, please contact the appropriate Human Resources Department at [e-mail].