Business Development Manager

Watkins Wellness; United States; Hybrid; USD 98,000 - 163,000; Full time

Job summary

Delta Faucet Company in the United States is hiring a Business Development Manager, Heavy Commercial, to grow the Delta Commercial footprint in healthcare, education, and institutional projects. You will build specification relationships with specifiers, contractors, architects, and distributors.

The role requires 5+ years in commercial sales, strong strategic and communication skills, travel across North America, and fluency with CRM tools and market analytics.

Qualifications

• Minimum 5 years of progressive experience in commercial sales, business development, or account management within institutional, healthcare, or heavy commercial building sectors.
• Strong understanding of complex commercial sales cycles and ability to hold specifications through project lifecycles.
• Excellent written and verbal communication with the ability to present to internal teams, agency partners, and customers.
• Experience interpreting market data, identifying trends, and developing value-driven strategies.
• Proficiency with Excel, Word, PowerPoint, Outlook, Smartsheet and CRM systems; cross-functional collaboration is essential.

Responsibilities

• Collaborate with agency partners to execute business development strategies in priority territories.
• Execute go-to-market plans to secure commercial opportunities and build long-term market viability.
• Leverage networks and industry knowledge to unlock growth opportunities.
• Provide strategic insights that differentiate Delta Commercial in the marketplace.
• Work cross-functionally to deliver solutions to complex customer needs and support market engagement.
• Maintain communication and tracking of progress toward key business goals.
• Develop and expand relationships with top specifiers to secure Delta Commercial product inclusion in project specifications.
• Cultivate relationships with mechanical contractors, owner groups, facilities managers, and distributors to drive growth.
• Represent Delta Commercial at local, regional, and national trade events.

Skills

Commercial sales

Agency partnerships

CRM tools

Market analysis

Communication skills

Travel readiness

Tools

Excel

Word

PowerPoint

Outlook

Smartsheet

CRM systems

Job description

WE ARE HIRING: BUSINESS DEVELOPMENT MANAGER, U.S. HEAVY COMMERCIAL Join Us! Let’s build the future of Delta Commercial together. At Delta Commercial, we are building more than just products - we are designing solutions that transform spaces into commercial plumbing segments such as healthcare, education, public facilities, and office buildings. As we are expanding our Heavy Commercial business, we’re seeking a Business Development Manager who is ready to be part of this growth story. This is your opportunity to grow your career with an industry leader in design, innovation, and quality, while making a meaningful impact across the U.S. commercial landscape.

POSITION SUMMARY

The Business Development Manager (BDM), Heavy Commercial, is responsible for executing business growth plans for Delta Commercial. This individual is a key point of contact for manufacturing agency partners and is integral to building specification presence in their respective markets. The BDM will have strong relationships with commercial and institutional specifiers, mechanical contractors, architects, designers, facilities managers, and other stakeholders, positioning Delta Commercial as a top choice of these professionals. You will collaborate across internal functions and agency partners to align priorities, uncover new market opportunities, and support sustainable pipeline growth. This role requires a strong understanding of the commercial construction and specification environment and an ability to navigate complex sales cycles with a strategic and customer-focused approach.

PRIMARY RESPONSIBILITIES

• Collaborate with our agency partners to execute business development strategies in priority territories.
• Execute go-to-market plans to secure commercial opportunities and build long-term market viability.
• Leverage external networks and industry knowledge to unlock and accelerate growth.
• Bring strategic insights and new perspectives that drive differentiation in the marketplace.
• Work cross-functionally to deliver solutions to complex customer needs and support market engagement.
• Ensure consistent tracking, measurement, and communication of progress toward key business goals.
• Develop, maintain, and expand relationships with top specifiers in key markets to secure Delta Commercial product inclusion in project specifications.
• Cultivate relationships with mechanical contractors, owner groups, facilities managers, wholesale distributors and other key stakeholders to drive business growth.
• Represent Delta Commercial at local, regional, and national trade events, as required.
• Organize and lead local special event days focused on key segments and influencers.
• Maintain effective communication and alignment with our independent agency network, ensuring shared strategic plans are understood and executed.
• Actively involve themselves with key member industry organizations, including but not limited to the Mechanical Contractors Association (MCAA), American Society for Health Care Engineering (ASHE), and the American Society of Plumbing Engineers (ASPE).

QUALIFICATIONS AND EDUCATION

• Experience: Minimum 5 years of progressive experience in commercial sales, business development, or account management, ideally within the institutional, healthcare, or heavy commercial building sectors.
• Sales & Market Acumen: Strong understanding of complex commercial sales cycle, including tenacity to hold specifications throughout the project lifecycle.
• Communication: Strong written and verbal communication skills with the ability to present confidently to internal teams, agency partners, industry influencers, and customers.
• Analytical Skills: Ability to interpret market data, identify trends, and develop strategies to capture value.
• CRM & Reporting Tools: Proficiency in Excel, Word, PowerPoint, Outlook, and Smartsheet. Experience with CRM systems and sales tracking tools.
• Collaboration: Demonstrated ability to work cross-functionally and foster productive relationships with colleagues, partners, and clients.
• Self-Motivation: High degree of initiative, ownership, and accountability; comfortable working independently while aligned with broader team goals.
• Travel Readiness: Willingness and ability to travel regularly within North America, primarily the United States.

CRITICAL EXPERIENCE COMPETENCIES

• Commercial Business Knowledge – Deep familiarity with commercial segments and go-to-market strategies; ability to articulate value across key channels (specifiers, mechanicals, distributors).
• Effective Business Communication – Ability to translate technical or complex solutions into clear, compelling business value for diverse audiences.
• Strategic Relationship Management – Skilled at building trust-based relationships with key industry influencers, associations, and decision-makers to drive long-term growth.
• Customer-Centric Mindset & Entrepreneurial Drive – Obsessed with solving customer pain points; brings a hunter mentality to create new opportunities and innovate within the market.
• Cross-Functional Collaboration & Influence – Proven ability to influence without authority, align across departments, and drive initiatives forward with internal and external stakeholders.
• Agility & Adaptability – Ability to pivot as market demands shift, resilient in the face of ambiguity, complexity, or evolving business priorities.
• Critical & Forward Thinking – Uses data and industry insights to make informed decisions; anticipates trends and identifies new sources of growth.
• Operational Discipline – Maintains focus on execution and continuous improvement; excels at pipeline management, planning, and driving measurable results.

WHY JOIN DELTA COMMERCIAL

• Be part of a recognized brand known for design, innovation, and quality in the commercial space.
• Contribute to a high-growth, high-impact business in a strategic, customer-facing role.
• Work within a collaborative culture that values initiative, entrepreneurship, and results.
• Build a career with purpose, contributing to the transformation of spaces that matter — in healthcare, education, public buildings, and more.
• Competitive compensation and benefits package.

Who we are: Delta Faucet Company (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company. Delta Faucet Company is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information. Company: Delta Faucet Company Full time Hiring Range: $103,700.00 - $163,020.00 USD Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills. Delta Faucet Company (the “Company”) is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company. Delta Faucet Company is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish E-verify Right to Work Poster: English, Spanish #LI-Remote At Masco Canada, we excel at meeting the needs of the diverse Canadian market for plumbing and related products through our exceptional people, enduring brands, and extraordinary service. Our unsurpassed market intimacy allows us to deeply understand Canadian customers, consumers, and influencers. Our manufacturing and distribution facility in St. Thomas, Ontario is home to the design, development, distribution and manufacturing of a portion of the products we represent including the Delta Commercial product line. The sales and marketing offices in Mississauga, Ontario, house our team of industry experts who are focused on representing our diverse portfolio of plumbing-related brands including: Delta | Brizo | BrassCraft | hansgrohe | AXOR | Master Plumber | Peerless | Plumbshop | FranklinBrass | Waltec | Liberty Hardware | Product categories represented by our brands include: Kitchen & Lavatory Faucets | Tub Showers | Hand Showers | Flush Valves | Commercial Grade Faucets | Plumbing & Repair Parts Programs | Valves | Plumbing Fittings | Bath Accessories | At Masco Canada, integrity is at the core of everything we do. Our commitment to excellence, the integration of diversity and inclusion into who we are and how we work, and our ability to work as a collaborative team drive our passion to win. We win by providing the best customer experience possible in all of our business dealings. Masco Canada is the Canadian division of Masco Corporation, one of the world’s largest manufacturers of brand-name products for the home improvement and new home construction markets. Masco Canada is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression. Masco Canada is committed to ensuring that each individual will have genuine, open and unhindered access to employment opportunities. Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources at [e-mail].