Business Development Manager

SERVPRO of Pflugerville/Stillwater/Guthrie/S Tulsa/Edmond; Tulsa (OK); Presencial; USD 90.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k)

401(k) matching

Bonus based on performance

Company car

Competitive salary

Health insurance

Dental insurance

Vision insurance

Training & development

Career progression

Professional development

Descripción de la vacante

Servpro Team Jones is seeking a passionate Business Development Executive to drive revenue through proactive outreach, strategic partnerships, and contract-level engagements with insurers, property managers, and commercial owners in Tulsa. You will lead negotiations, sign ERAs/MSAs, and manage the sales pipeline from first contact to signed agreements.

The role emphasizes relationship-building, industry knowledge in restoration and insurance, and the ability to secure referrals and service

Formación

• Bachelor’s degree in marketing or business or equivalent experience.
• A minimum of 5 years of direct sales experience.
• Strong process and results driven attitude.
• Experience in the cleaning, restoration, or insurance industry is preferred.

Responsabilidades

• Negotiate and execute formal service agreements to establish priority relationship.
• Secure Emergency Response Agreements (ERAs) with commercial clients.
• Manage Sales Pipeline and CRM from prospecting to contract execution.
• Account management and client retention; liaison between client and operations/estimating teams.
• Utilize Dash, Salesforce, or restoration CRMs daily to track activities and progress.

Conocimientos

B2B Sales Expertise

Strategic Planning

Interpersonal Skills

Sales Pipeline Management

Educación

Bachelor’s degree in marketing or business or equivalent experience

Herramientas

Dash CRM

Salesforce

Restoration CRM

Descripción del empleo

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Health insurance
• Training & development
• Vision insurance

Servpro Team Jones is hiring a Business Development Executive

Benefits

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

And more!

The role of a Business Development Executive (BDE) in the property restoration and disaster recovery industry is critical for driving revenue and establishing long-term partnerships. A successful BDE acts as the primary liaison between the restoration company and key stakeholders, including insurance carriers, property managers, adjusters, and commercial facility owners. The primary objective is to secure a steady stream of referral business and formal service agreements that guarantee priority response and revenue generation.

This document outlines the core responsibilities of a Restoration Business Development Executive, with a specific focus on the strategies and duties involved in getting service agreements signed by customers.

Key Responsibilities

pivotal responsibility for a restoration BDE is the negotiation and execution of formal service agreements. These contracts solidify the relationship between the restoration firm and the client, ensuring that the firm is the first point of contact when a disaster strikes. BDEs handle several types of agreements, each requiring specific approaches.
Emergency Response Agreements (ERAs)
For commercial clients and property managers, BDEs focus on securing Emergency Response Agreements (ERAs), sometimes referred to as Master Service Agreements (MSAs) or Contingency Plans. An ERA is a pre-determined contract that establishes the restoration company as the priority responder for a commercial property in the event of a disaster
. The BDE's responsibility is to educate property owners and facility managers on the value of proactive disaster planning. By signing an ERA, clients benefit from priority response times, pre-approved pricing structures, and minimized business disruption
Sales Pipeline and CRM Management
Effective business development requires meticulous tracking and organization. BDEs are responsible for managing the entire sales pipeline, from initial prospecting to contract execution and ongoing account management.
Utilizing Customer Relationship Management (CRM) software (such as Dash, Salesforce, or specialized restoration CRMs) is a daily requirement. BDEs must maintain accurate, detailed notes on client preferences, track the progress of leads, and log all networking activities
.
Account Management and Client Retention
The responsibilities of a BDE do not end once a service agreement is signed or a referral is received. Ongoing account management is crucial to ensure client satisfaction and secure repeat business.
BDEs serve as the primary account manager, acting as a bridge between the client and the internal operations and estimating teams
Summary of Core Competencies

To effectively execute these responsibilities, a Restoration Business Development Executive must possess a specific set of skills and competencies.

Competency Area | Description
B2B Sales Expertise | Proven ability to navigate long sales cycles, negotiate contracts, and close deals with commercial entities and insurance carriers.
Strategic Planning | Capability to develop geographic routing plans, target high-value verticals, and create actionable business development strategies.
Interpersonal Skills | Exceptional communication, relationship-building, and conflict-resolution skills to inspire loyalty and trust among referral partners.

Position Requirements

• Bachelor’s degree in marketing or business or equivalent experience preferred
• A minimum of 5 years of direct sales experience
• Strong process and results driven attitude
• Experience in the cleaning, restoration, or insurance industry is preferred