Business Development Manager

MSX International; Orlando (FL); Hybrid; USD 85,000 - 120,000; Full time

Job summary

MSX International is seeking a Bpro Business Development Manager in the United States. The role focuses on selling bpro products to OEM dealerships, independents, and fleets with full-time travel requirements.

Responsibilities include assisting dealers in inventory management, promoting marketing and sales programs, and providing technical and product support. Candidates should have automotive aftermarket experience and strong communication and sales skills.

Qualifications

• Seven years in automotive aftermarket or wholesale parts.
• Experience with Stellantis dealer network preferred.
• Strong communication, presentation and negotiation skills.
• Proficient with PC and Microsoft Office applications.
• Experience with Dealer/IRF management systems or similar software.

Responsibilities

• Travel with dealers to sell and support bpro products.
• Coordinate marketing and sales programs for dealers; train technicians and provide support.
• Follow up on sales calls and close deals as authorized by dealers.
• Provide market feedback and recommendations on product lines and pricing.
• Log sales activities and outcomes in TrackIT; report next steps.

Skills

Communications

Negotiations

Interpersonal skills

MS Office

PC proficiency

Self-starter

Teamwork

Education

Bachelor's degree

Tools

TrackIT

CRM systems

Microsoft Office

MS Outlook

Excel

PowerPoint

Job description

Company Description

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Job Description

The bpro Business Development Manager will be thoroughly familiar with the U.S. automotive aftermarket. Their primary focus will be on selling bpro products to OEM Dealerships, independent installers, and fleets. The position requires full-time travel. The bpro Business Development Manager responsibilities include assisting Dealers in inventory management & analysis of bpro products along with outside sales support for assigned Dealerships.

Day To Day Responsibilities

• BDMs will be scheduled in advance to travel with to Dealers to sell and support bpro products
• Acting on behalf of the Dealers, BDMs will coordinate and communicate marketing and sales programs and related features including technician training, technical support, local product promotions and Dealer-funded related details
• Will be expected to exercise initiative to follow-up on sales calls and "close" sales as authorized by Dealers
• Will be required to understand high level OEM Dealer organization and aftermarket strategy
• Will be required to submit daily sales call reports including number of planned/actual customer visits; sales results by product and description of call/next steps using TrackIT and Excel
• Will provide recommendations on product line expansion, pricing opportunities, market trends from the advanced analytics and data reporting system
• Will work with Mopar Headquarters and Field personnel to coordinate efforts and identify open markets in need of coverage
• Sales Contacts - Minimum contacts per representative:
• One “face to face” contact with the assigned dealer every 30-45 days
• One phone contact with every servicing dealer weekly
• Participate in standard meetings with OEM Business Center personnel
• Return all emails and phone calls within 24 hours
• All contacts will be logged in TrackIt
• The MSXI PMO will manage the implementation schedule, dealer contact reports, conducting post-visit surveys and compiling/reporting survey results
• BDMs will be equipped with a company laptop
• The client will provide access to internal network and additional program support components

Qualifications

• Minimum of seven years professional experience in the automotive aftermarket and/or wholesale parts environment with specific Stellantis dealer experience preferred
• Experience in wholesale automotive parts sales, management and customer requirements
• Prior aftermarket territory sales management, training, coaching and consulting preferred
• Must possess excellent communication, presentation and negotiation skills
• Must be highly interpersonal with team-building and participative management skills
• Proficient with PC, Dealer/IRF Management Systems and Microsoft Office applications
• Requires self-starter with ability to work under minimal supervision

Education And/or Experience

• Bachelor's degree in related field or minimum 7 years equivalent experience
• Familiarity with the following automotive operations:Manufacturer, fleet, installer, mechanical parts wholesale, dealership parts management & aftermarket service departments
• Basic understanding of automobile repair and technology
• Experience with management of and selling wholesale automotive parts

Language Skills

• Candidate must professional level communications abilities in English and any other languages as required by the project client

Computer Skills

• High level of proficiency with PC and Microsoft applications including; Outlook, Excel, Word, and PowerPoint presentations
• Candidate must possess demonstrated competency in Mopar /Dealer/Distributor specific software applications as required by the client

Strategic Skills

• Ability to perform GAP analysis of current operating practices and develop a comprehensive action plan based on findings
• Comprehensive experience in wholesale parts business planning and marketing highly preferred

Tactical Skills

• Candidate must be able to execute outlined program components such as training, reporting, merchandising, marketing, group facilitation and product demonstration abilities

Process Skills

• Candidate must be proficient in all areas of process development, mapping, evaluation and execution

Reasoning Ability

• Candidate must be capable of formulating business decisions based on a logical reasoning approach and offering a solution based outcome to all situations

Self-Starting Abilities

• Must possess a demonstrated ability to operate successfully in business environment with limited management oversite with demonstrated teamwork abilities

Physical Demands

• Minimum of seven years professional experience in the automotive aftermarket and/or wholesale parts environment with specific Stellantis dealer experience preferred
• Experience in wholesale automotive parts sales, management and customer requirements
• Prior aftermarket territory sales management, training, coaching and consulting preferred
• Must possess excellent communication, presentation and negotiation skills
• Must be highly interpersonal with team-building and participative management skills
• Proficient with PC, Dealer/IRF Management Systems and Microsoft Office applications
• Requires self-starter with ability to work under minimal supervision

Self-Starting Abilities

• Must possess a demonstrated ability to operate successfully in business environment with limited management oversite with demonstrated teamwork abilities

Physical Demands

• Candidate must possess the physical capabilities necessary to accomplish the tasks assigned to the program including but not limited to; assembling merchandising displays, delivery of marketing materials, multi-day travel, extended periods of physical activity during training seminars and ability to lift a minimum of 50 lbs. without sustaining injury.

Additional Information

Work Environment

• Position is full-time
• Up to 90% overnight travel required
• Able to accommodate working from a home office location

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.