Business Development Manager

Palladium Hotel Group; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Palladium Hotel Group seeks a Business Development Manager to drive our commercial strategy across the Tri-State area and New England. Based in or around New York City, you will cultivate relationships with travel partners and expand market presence.

You will develop territory plans, manage partnerships, and collaborate with Marketing, Revenue Management, Reservations, and Operations to meet revenue targets. Travel approx. 80% and represent the brand at industry events.

Qualifications

• Bachelor's degree in Business, Tourism, Hospitality, or related field.
• Minimum 3 years of experience in Business Development, Sales, or Account Management within the travel industry.
• Strong knowledge of the U.S. leisure travel market, preferably within the all-inclusive resort sector.
• Proven experience developing travel agency accounts and achieving sales targets.
• Excellent relationship-building, negotiation, presentation, and communication skills.
• Experience with CRM platforms (Salesforce preferred) and Microsoft Office.
• Ability to analyze market trends and develop strategic territory plans.
• Willingness to travel extensively (approximately 80%).
• Valid driver's license.
• Experience with luxury or premium hospitality brands is highly desirable.

Responsibilities

• Develop and execute the annual territory business development plan aligned with commercial objectives.
• Build, manage, and grow relationships with travel agencies, consortia, host agencies, tour operators, OTAs, and other strategic partners.
• Identify and develop new business opportunities while maximizing existing accounts.
• Deliver sales presentations, product training sessions, business reviews, and partner meetings.
• Organize and host FAM trips, trade shows, educational events, webinars, and networking activities.
• Monitor market trends, competitor activity, and customer insights to identify growth opportunities.
• Analyze sales performance and develop action plans to achieve or exceed revenue targets.
• Manage sales pipelines, forecasting, and account activity through Salesforce CRM.
• Collaborate with Marketing, Revenue Management, Reservations, and Operations to execute commercial initiatives.
• Represent Palladium Hotel Group at industry events and strengthen brand awareness across the territory.

Skills

Relationship-building

Negotiation

Presentation

Communication

Education

Bachelor's degree in Business, Tourism, Hospitality, or related field

Tools

Salesforce

Microsoft Office

Job description

Are you passionate about building strategic partnerships and driving commercial growth in the travel industry?

At Palladium Hotel Group, we are seeking a Business Development Manager to lead our commercial strategy across the Tri-State area (New York, New Jersey, and Connecticut) and New England. The ideal candidate should be based in or around New York City, where they will build and strengthen relationships with travel partners while expanding our market presence.

Main Responsibilities

• Develop and execute the annual territory business development plan aligned with commercial objectives.
• Build, manage, and grow relationships with travel agencies, consortia, host agencies, tour operators, OTAs, and other strategic partners.
• Identify and develop new business opportunities while maximizing existing accounts.
• Deliver sales presentations, product training sessions, business reviews, and partner meetings.
• Organize and host FAM trips, trade shows, educational events, webinars, and networking activities.
• Monitor market trends, competitor activity, and customer insights to identify growth opportunities.
• Analyze sales performance and develop action plans to achieve or exceed revenue targets.
• Manage sales pipelines, forecasting, and account activity through Salesforce CRM.
• Collaborate with Marketing, Revenue Management, Reservations, and Operations to execute commercial initiatives.
• Represent Palladium Hotel Group at industry events and strengthen brand awareness across the territory.

Requirements

• Bachelor's degree in Business, Tourism, Hospitality, or a related field.
• Minimum 3 years of experience in Business Development, Sales, or Account Management within the travel industry.
• Strong knowledge of the U.S. leisure travel market, preferably within the all-inclusive resort sector.
• Proven experience developing travel agency accounts and achieving sales targets.
• Excellent relationship-building, negotiation, presentation, and communication skills.
• Experience with CRM platforms (Salesforce preferred) and Microsoft Office.
• Ability to analyze market trends and develop strategic territory plans.
• Willingness to travel extensively (approximately 80%).
• Valid driver's license.
• Experience with luxury or premium hospitality brands is highly desirable.

What We Offer

• The opportunity to represent one of the world's leading all-inclusive hotel brands.
• A dynamic and international work environment.
• Career growth and professional development opportunities.
• Collaboration with global commercial and marketing teams.
• Participation in major industry events, trade shows, and FAM trips.
• The opportunity to make a real impact on the commercial growth of this area market.