Business Development Manager

Mollie; Milan (MI); On-site; USD 101,000 - 134,000; Full time

Job summary

Mollie in Milan is seeking a seasoned outbound sales professional focused on the Italian market. You will own the full cycle from prospecting to onboarding, targeting mid-market to enterprise merchants in ecommerce, fashion, pharmaceuticals and electronics.

You will educate price-sensitive merchants, demonstrate Mollie’s value, build C-level relationships, and maintain a healthy pipeline with MEDDIC or similar frameworks.

Qualifications

• 5+ years of experience in commercial roles with full cycle ownership.
• Experience running inbound and outbound sales cycles end-to-end.
• Familiarity with value-based sales methodologies such as MEDDIC or similar.
• Experience selling customized or competitive products and handling negotiations.
• Confidence in technical sales conversations with sales engineers.
• Fluency in Italian and English with strong C-level communication.

Responsibilities

• Build a consistent outbound pipeline through 35–50 cold calls per week and disciplined prospecting.
• Follow up inbound leads and partner leads; attend in-person events to increase sourced leads.
• Sign mid-market and enterprise merchant contracts from first contact through live transaction.
• Manage a balanced mix of short-term closes and long-term complex negotiations.
• Coordinate with sales engineers and customer success to ensure smooth live onboarding.
• Develop C-level relationships and demonstrate Mollie’s value over incumbents.
• Provide accurate sales forecasting and pipeline reporting.

Skills

Sales leadership

Full cycle ownership

Inbound & outbound sales

MEDDIC framework

Negotiation

Bilingual Italian English

Payments fintech SaaS

Job description

Build with us

Since 2004, we've had one clear goal: to make payments and money management effortless for every business in Europe.

Today, more than 250,000 companies use Mollie to get paid, manage money and grow – with products designed to be simple, scalable, and dependable.

With 950+ Mollies across 14+ locations, we care deeply about autonomy and craft. So we work in small teams, with real ownership, and we trust you to make the right decisions.

We're building for the long term, so we provide the tools you need, processes you can rely on, and a balanced work environment to help you do work you're proud of.

Sound like your kind of place? Let's build together.

Your impact

This is a full cycle outbound sales role focused on the Italian market, where you own everything from prospecting to onboarding. You'll be targeting mid-market to enterprise merchants, primarily in e-commerce, fashion, pharmaceuticals, and electronics, managing deals that range from three to nine months in duration and cover companies transacting over €500K monthly. The goal is clear: bring meaningful payment volume onto Mollie's platform and help build our presence in one of Europe's most opportunity-rich markets.

Italy is a market where merchants are often price-driven and deeply tied to their existing payment providers. That means your job is not just to sell but to educate. You'll position Mollie as the smarter choice by demonstrating real value, navigating pricing objections with confidence, and building relationships with decision makers at the C-level. The merchants who work with you will leave with a better understanding of payments and a platform that genuinely improves how they operate.

You'll be part of a fast-growing team based in Milan, working in a sales culture that rewards structure, ownership, and ambition. With fewer but larger competitors than in other European markets, Italy offers the chance to build meaningful, lasting merchant relationships while contributing to a pipeline that targets €10M or more in annual transaction volume.

What you'll ship

• A consistent outbound pipeline built through 35 to 50 cold calls per week, targeted prospecting, and disciplined data-driven activity planning that keeps deals moving at every stage

• Follow‑up with inbound marketing and partnership leads, using our suite of sales tools, and attend in‑person events to increase sourced leads

• Sign mid‑market and enterprise merchant contracts, managing the full deal lifecycle from first contact through negotiation, pricing, contract handling, and live transaction

• A balanced portfolio of deals that mixes shorter‑term closable opportunities with longer‑term complex negotiations, ensuring steady revenue contribution alongside pipeline growth

• Smooth merchant onboarding outcomes, coordinated with sales engineers and customer success managers to make sure every merchant goes live and stays live

• C‑level relationships with e‑commerce managers, CEOs and leadership executives built on trust, payment expertise, and a clear demonstration of Mollie's value over incumbent solutions

• Accurate sales forecasting and pipeline reporting that gives the team full visibility into deal health and expected outcomes

What you'll bring

• Around 5 years of experience in commercial roles, with 3 years of full cycle ownership.

• Extensive experience running inbound and outbound sales cycles end to end, with a track record of cold outreach that converts and a structured approach to pipeline management

• Familiarity with value‑based sales methodologies such as MEDDIC, or similar frameworks, and the ability to apply them in complex, multi‑stakeholder deals

• Experience selling customized or competitive products where the challenge is displacing an existing solution rather than creating new demand, including handling negotiations and contract discussions

• Confidence in technical sales conversations, including working alongside sales engineers to address product and integration questions during the sales process

• Proficiency in both Italian and English, with strong communication and networking skills that hold up in C‑level conversations

• A background in payments, fintech, or SaaS sales, with the motivation and curiosity to go deep into the payments world and become a genuine expert for the merchants you serve

Grow your way

At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.

You’ll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.

No matter if you’re aiming for promotion, exploring a different career path or building new skills, you’ll be supported with the tools, trust and opportunities to grow your way.

Unlock your full potential and join us to eliminate financial bureaucracy

Want a peek behind the scenes? Check out what life at Mollie is really like.

AI at Mollie

We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, every day.

AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We’re looking for people who are excited to use AI to shape the future of finance with us.