Senior Internal Communications Specialist

Mollie; City of Amsterdam (NY); Hybrid; USD 79,000 - 124,000; Full time

Job summary

Mollie is seeking a Senior Internal Communications Specialist to connect executive leadership, People, and regional hubs across Europe. You will build transparent, high-impact internal channels for 1,500+ employees in a hybrid environment.

This role places you close to the business, shaping narratives around a major integration, aligning cultures, and using AI to scale communications while keeping the human touch.

Qualifications

• 5+ years in internal communications or corporate comms
• Outstanding English writing with ability to tailor voices for execs
• Experience partnering with executive management on change programs
• Hands-on with digital workplace tools and data analytics
• Ability to use AI to scale communications

Responsibilities

• Communication plans for employee and business initiatives across Mollie
• Internal editorial calendar and governance for our Slack channels
• End to end production of monthly and quarterly All Hands meetings, from executive deck creation and speaker prep to live Q&A moderation and post event reviews
• Strategic ghostwriting for announcements, change management narratives, and sensitive organisational updates from executive management board members
• Data driven engagement and sentiment dashboards, tracking communication reach, platform analytics, pulse survey insights, and eNPS impact, with clear recommendations for leadership
• A transparent, high energy culture that holds up as we scale
• Clearer messaging across HR/People, product engineering, commercial teams, and executive leadership, with fewer silos in between

Skills

Internal communications

English writing

Change management

Stakeholder management

Data analytics

AI in communications

Tools

Slack

Notion

Intranet platforms

Survey tools

Job description

Build with us

Since 2004, we've had one clear goal: to make payments and money management effortless for every business in Europe.

Today, more than 250,000 companies use Mollie to get paid, manage money and grow – with products designed to be simple, scalable, and dependable.

With 950+ Mollies across 14+ locations, we care deeply about autonomy and craft. So we work in small teams, with real ownership, and we trust you to make the right decisions.

We're building for the long term, so we provide the tools you need, processes you can rely on, and a balanced work environment to help you do work you're proud of.

Sound like your kind of place? Let's build together.

Your impact

As Senior Internal Communications Specialist, you'll be the connective tissue between executive leadership, the People team, and regional hubs across Europe. Your job is to keep our people, progressively over 1,500 employees, aligned, engaged, and genuinely connected to Mollie's fintech strategy. That means building transparent, high impact internal channels that hold up in a hybrid environment and keep pace with a company that never sits still.

Your work sits close to the business, not on the sidelines of it. Over the next 18 to 24 months, you'll communicate and distribute the narrative behind a major integration, bringing distinct cultures and teams together into one cohesive workforce. You'll work directly with executive management board members, help them tell strategic stories with clarity, and make sure messaging holds together across multiple European hubs, even as priorities shift fast.

You'll also bring a sharp eye for using AI to scale and enhance how communication gets done, helping leaders work smarter and freeing up time for the messaging that really needs a human touch. It's a rare chance to make internal comms work directly move the business forward, with high visibility and real ownership from day one.

What you'll ship

• Communication plans for a range of employee and business initiatives across Mollie

• An internal editorial calendar and clear governance for our Slack channels

• End to end production of monthly and quarterly All Hands meetings, from executive deck creation and speaker prep to live Q&A moderation and post event reviews

• Strategic ghostwriting for announcements, change management narratives, and sensitive organisational updates from executive management board members

• Data driven engagement and sentiment dashboards, tracking communication reach, platform analytics, pulse survey insights, and eNPS impact, with clear recommendations for leadership

• A transparent, high energy culture that holds up as we scale

• Clearer messaging across HR/People, product engineering, commercial teams, and executive leadership, with fewer silos in between

What you'll bring

• 5+ years of experience in internal communications, employee experience, or corporate comms within a high growth tech or fintech environment

• Outstanding native or near-native English writing and editing skills, with advanced copywriting ability to adopt distinct voices for executive management board members and turn complex business and fintech strategies into clear, engaging narratives

• A proven track record partnering directly with executive management board members on sensitive change management communications, with mastery of structured change methodologies for post-merger integrations, culture unification, and organisational restructuring

• Hands-on experience with digital workplace tools such as Slack, Notion, intranet platforms, and survey tools, alongside solid data analytics skills

• Excellent understanding and confidence using AI to enhance and scale your work

• A fintech or payments sector background, lightweight visual design skills (Figma, Canva, Photoshop), or basic web and email HTML formatting are a bonus, useful for building polished Slack banners, newsletter headers, deck visuals, or tweaking intranet layouts

• The ability to juggle multiple projects and stakeholders at once, staying organised and on top of priorities without losing momentum

Grow your way

At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms.

You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.

No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.

AI at Mollie

We believe in Always Be Shipping, and AI brings that philosophy to life across every team, every role, and every day.

AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.