Business Development Manager

CapCenter; Glen Allen (VA); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) plan with company match

Paid vacation

Paid holidays

Other well-being programs

Job summary

CapCenter in Glen Allen, VA is seeking a Business Development Manager to join the Marketing Team. The role focuses on building referral ecosystems, scalable partnerships, and generating qualified mortgage and realty applications.

You will collaborate with Mortgage, Realty, and Client Services to expand lead generation and education programs. The ideal candidate will be a relationship builder and strategic thinker, capable of creating repeatable programs locally that scale nationally, with a

Qualifications

• 3-7+ years of business development, sales, partnership management, community outreach, or related experience.
• Demonstrated success developing strategic relationships that generate measurable business results.
• Strong presentation and public speaking skills.
• Experience managing partner relationships and referral networks.
• Ability to work cross-functionally with marketing and sales teams.
• Strong organizational and project management skills.
• Experience using CRM platforms and tracking business development performance.

Responsibilities

• Strategic Partnership Development: build and manage relationships with builders, real estate agents, financial advisors, employers, universities, and housing organizations.
• Community Outreach & Education: deliver workshops and collaborate with partners to educate on home buying and mortgage offerings.
• Lead Generation & Revenue Development: create referral programs and lead campaigns with events and digital channels.
• Program Development & Process Creation: develop tools, resources, and playbooks for partnerships.
• Walk, Run, and Scale: document processes and build national partnership models deployable across markets.

Skills

Relationship building

Public speaking

CRM platforms

Cross-functional collaboration

Organizational skills

Project management

Sales

Education

Bachelor's degree in business or related field

Tools

CRM software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Business Development Manager

Full Time Management Glen Allen, VA, US

9 days ago Requisition ID: 1725

Founded in Richmond, Virginia in 1997, CapCenter exists to help individuals and families achieve one of life's most meaningful milestones—homeownership. By bringing mortgage, realty, and insurance services together under one roof, we provide a simpler, more transparent experience designed to save clients time and money. Our commitment to innovation, including our Zero Closing Cost mortgage, has earned the trust of thousands of clients and fueled our growth through repeat business and referrals.

At CapCenter, our mission extends beyond serving clients. We foster a collaborative, high-impact environment where employees are empowered to do meaningful work, grow professionally, and make a real difference in the lives of the people we serve

Job Overview:

This role sits at the intersection of marketing, sales, partnerships, and community engagement. This role is a revenue-generating business development role focused on building referral ecosystems, creating scalable partnership models, and generating qualified mortgage and realty applications.

This role will be a member of the Marketing Team. They’ll work closely with the Mortgage, Realty, and Client Services teams to create sustainable referral channels and educational programs that increase awareness, engagement, and lead generation.

The ideal candidate is a relationship builder, community connector, and process-oriented strategist who can create repeatable partnership programs that begin locally and scale nationally. Success in this role will be measured by the quality and quantity of qualified lead applications generated through partner relationships, community engagement, and educational initiatives.

Key Responsibilities:

Strategic Partnership Development

• Develop and manage relationships with key referral partners including:
  • Home Builders
  • Real Estate Agents
  • Financial Advisors
  • Employers and Universities
  • Housing and Community Development Organizations
• Build and maintain partner engagement plans that create ongoing referral activity.
• Create partnership programs that leverage CapCenter's rate discount offerings and customer value propositions.

Community Outreach & Education

• Develop and deliver educational workshops, seminars, and presentations related to:
  • First time home buying
  • Down payment assistance
  • Housing affordability / mortgage offerings
• Partner with employers, universities, housing organizations, and community groups to provide educational programming.
• Collaborate with nonprofit and housing-focused organizations to create mutually beneficial programs that support homeownership opportunities while generating qualified prospects.

Lead Generation & Revenue Development

• Develop referral programs that generate qualified mortgage and realty applications.
• Support both event-based and evergreen lead-generation strategies.
• Create lead capture strategies utilizing:
  • Community events
  • Educational seminarsIndustry conferences
  • Digital lead collection initiatives
• Work closely with Sales leadership to improve lead quality and conversion rates.

Program Development & Process Creation

• Leverage existing builder, realtor, and employer relationships.
• Revitalize the referral-rate incentive programs.
• Develop standardized referral tools and partner resources.

Walk

• Introduce educational programming.
• Document all partnership development processes, playbooks, and best practices.
• Launch recurring lead-generation campaigns.

Run

• Secure preferred lender relationships.
• Create national partnership models that can be deployed across multiple markets.
• Build repeatable systems that can scale locally, regionally, and nationally.

Qualifications:

• 3-7+ years of business development, sales, partnership management, community outreach, or related experience
• Demonstrated success developing strategic relationships that generate measurable business results
• Strong presentation and public speaking skills
• Experience managing partner relationships and referral networks
• Ability to work cross-functionally with marketing and sales teams
• Strong organizational and project management skills
• Experience using CRM platforms and tracking business development performance

Preferred:

• Experience in mortgage, banking, real estate, housing, financial services, or related industries
• Experience working with nonprofits, community organizations, or housing advocacy groups
• Knowledge of first-time homebuyer programs and housing affordability initiatives
• NMLS license or willingness to obtain required licensing for educational presentations and business development activities

Compensation:

The salary range for this position is $60,000 – $100,000. Individual compensation will be determined based on job-related business considerations, such as relevant qualifications, experience, education, certifications, and skills. Where applicable, this position may also be eligible for incentive compensation and/or discretionary bonus opportunities.

• medical
• dental
• vision
• life insurance
• a 401(k) plan with company match
• paid vacation
• paid holidays
• other programs designed to support the well-being and professional growth of our employees

Equal Opportunity Employer:

CapCenter is an Equal Opportunity Employer (Veteran/Disability). All qualified applicants will be considered regardless of race, color, national origin, age, religion, sex, sexual orientation, gender identity, or any other status protected by applicable federal, state, or local law.