Business Development Manager

Harris Computer; Connecticut; Hybrid; USD 90,000 - 150,000; Full time

Benefits offered by this job

Medical benefits

Vacation days

Stock options

RRSP program

401k matching

Flexible work arrangements

Job summary

Harris is seeking a results-driven Business Development Manager to drive new client acquisition for Harris Secure Connect and Doc-Tor.com, including Picasso, across healthcare technology and revenue cycle management. This remote role is open to candidates in the U.S.

or Canada, with responsibilities spanning prospecting, Salesforce/HubSpot-backed pipeline development, and executive-level engagements. The role emphasizes AI-powered selling, full sales lifecycle ownership, and cross-functional

Qualifications

• 3+ years in business development or sales within healthcare.
• Track record of sourcing and closing new logo business.
• Experience managing complex sales cycles with multiple stakeholders.
• Proven ability to build relationships with C-level and operational leaders.
• Experience using CRM platforms to manage activities and forecasts.

Responsibilities

• Identify and engage prospective customers through outbound outreach (phone, email, LinkedIn, virtual meetings).
• Lead full sales cycle from prospecting to contract execution with compelling value propositions.
• Deliver ROI-focused proposals and product demonstrations.
• Negotiate terms and collaborate on pricing and approvals.
• Collaborate with implementation, onboarding, and customer success teams to ensure smooth transition from sale to launch.

Skills

Healthcare sales

Prospecting

Relationship building

CRM proficiency

AI-enabled sales tools

Education

Bachelor's degree preferred

Tools

HubSpot

Salesforce

Job description

Phoenix Group is seeking a results-driven Business Development Manager to drive new client acquisition for Harris Secure Connect (HSC) and Doc-Tor.com (DDC), including Picasso, within the healthcare technology and revenue cycle management market. This individual will be responsible for developing new business opportunities, managing the full sales lifecycle, and expanding relationships with healthcare providers, billing organizations, technology vendors, and strategic partners. This is a remote position, ideal for a highly motivated sales professional who thrives in a fast-paced environment, enjoys prospecting and relationship building, and can effectively communicate business value to healthcare decision-makers. The successful candidate will leverage modern sales tools, including AI-enabled technologies, to improve effectiveness, accelerate sales cycles, and consistently exceed performance goals. The position is eligible to anyone in the U.S. or Canada.

Key Responsibilities

Business Development & Prospecting

• Identify, target, and engage prospective customers through outbound outreach efforts including phone, email, LinkedIn, and virtual meetings.
• Generate and qualify new sales opportunities within healthcare provider organizations, billing companies, revenue cycle management firms, and healthcare technology vendors.
• Conduct discovery meetings to identify customer challenges, business objectives, and operational pain points.

Sales Execution

• Manage the complete sales cycle from prospecting through contract execution.
• Develop compelling value propositions and business cases tailored to customer needs.
• Deliver pricing presentations, proposals, and ROI business cases.
• Lead live and virtual product demonstrations of HSC and DDC solutions, including Secure Connect, Claims Correct, and Picasso, tailored to each prospect’s workflow and pain points.
• Negotiate contract terms and collaborate with leadership on pricing and commercial approvals.
• Build relationships with stakeholders ranging from operational leaders to executive decision-makers.

Pipeline & Territory Management

• Maintain a healthy sales pipeline and consistently achieve activity and revenue goals.
• Accurately track opportunities, customer interactions, and forecasting activities within the CRM system.
• Provide regular pipeline updates and sales forecasts to management.

Cross-Functional Collaboration

• Partner with implementation, onboarding, and customer success teams to ensure a smooth transition from sale to client launch.
• Collaborate with marketing and leadership teams on lead generation and growth initiatives.
• Represent the organization at industry conferences, networking events, and customer meetings.

Technology & Innovation

• Utilize AI-powered sales and productivity tools to improve prospecting, research, customer engagement, and sales effectiveness.
• Identify opportunities to improve sales processes, increase efficiency, and drive better customer outcomes.

Required Qualifications

• Experience
  • Minimum of 3 years of business development, sales, or account executive experience within the healthcare industry.
  • Demonstrated success achieving or exceeding sales quotas and business development objectives.
  • Proven track record of sourcing and closing new logo business through outbound prospecting.
  • Experience managing complex sales cycles and multiple stakeholders.
• Core Competencies
  • 3-5 years of prospecting and cold-calling experience.
  • Comfortable running a high-volume outbound motion with the phone as the primary channel, handling objections with confidence and booking meetings.
  • Proven ability to develop and close new business opportunities.
  • Excellent verbal, written, and presentation communication skills.
  • Confident presenting and demonstrating software solutions to audiences from front-line staff to C-suite executives.
  • Strong negotiation and relationship-building abilities.
  • Ability to understand customer business challenges and articulate value-based solutions.
  • Experience using CRM platforms to manage sales activities and forecasts.
  • Strong organizational and time-management skills.
  • Ability to work independently in a remote environment.
  • Proficiency with modern productivity and AI-enabled sales tools.
  • Daily use of AI tools such as ChatGPT, Claude, or Copilot for account research, call preparation, personalized outreach, and follow-up, with curiosity about what is next.
• Education
  • Bachelor's degree preferred or equivalent combination of education and professional experience.

Preferred Qualifications (Nice to Have)

• Experience working within healthcare clearinghouse, healthcare technology, or revenue cycle management organizations.
• Clearinghouse experience with organizations such as Availity, Waystar, Optum/Change Healthcare, Trizetto, or similar.
• Knowledge of healthcare claims processing, eligibility, denials management, payer enrollment, and reimbursement workflows.
• Familiarity with clearinghouse healthcare transactions and standards.Working knowledge of X12 transactions, including 837, 835, and 270/271.
• Experience selling healthcare software, revenue cycle solutions, or related technology platforms.
• Experience selling to or partnering with practice management (PM) and EHR software vendors.
• Established network within healthcare provider organizations, billing companies, or healthcare technology vendors.
• Experience in a high-growth, startup, or transformational business environment.
• Experience with HubSpot, Salesforce, or similar CRM platforms.

Compensation

The role offers a base salary along with commission-earning potential for achieving and exceeding established sales objectives.

What We Offer

• Plenty of opportunities to grow your career
• Comprehensive medical, dental, and vision benefits
• 3 weeks of vacation plus 5 personal days to recharge
• Employee stock ownership, RRSP program, 401k + matching
• A chance to give back through community involvement
• Flexible work arrangements to suit your lifestyle

About Harris

Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses.

#LI-remote

At Harris, we believe great people build great software. We offer an environment where employees are empowered to make a real impact, grow their skills, and shape their careers. Our teams enjoy a supportive, award‑winning culture, a casual and collaborative workplace, and opportunities to learn from a diverse group of businesses and industries. We are financially strong and proudly part of Constellation Software Inc. (CSI), the largest software company in Canada, providing long‑term stability alongside entrepreneurial autonomy. In addition to a competitive compensation and benefits package, we offer meaningful perks, flexibility, and—most importantly—a culture that values people, curiosity, and having fun while doing great work. Follow us on LinkedIn to learn more about our culture, values, and career opportunities.

Harris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Applicants who require a reasonable accommodation due to a disability may contact us by email at [e-mail]. Accommodation requests may be made at any time. This email address is dedicated solely to accommodation requests and cannot be used to inquire about application status.

Know Your Rights Poster EO 13496: Notification of Employee Rights under Federal Labor Laws Our commitment to fair and equitable hiring. As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role. This technology supports efficiency and consistency in the early stages, but it never replaces human judgement. All subsequent evaluations and final hiring decisions are made by our recruitment professionals. AI does not make final hiring decisions.