Business Development Liaison

Wellman Investors Inc; St. Louis (MO); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

PTO (immediately accrues)

Holiday pay

Tuition reimbursement (up to 5,000)

401(k) with company match

Medical/Dental/Vision/Life insurance

Job summary

Wellman Investors Inc. is seeking a Business Development Liaison to drive admissions, coordinate center events, and execute marketing plans that support the facility's long- and short-term goals.

The role involves promoting the center to referral sources, families, and the community, conducting tours, and ensuring smooth admissions from acute to post-acute care with exceptional customer service.

Qualifications

• Bachelor's degree preferred in marketing, healthcare management, or related field.
• Prior experience in skilled nursing/long-term care preferred.
• Must be able to operate a vehicle.
• Strong communication, relationship management, and organizational skills.

Responsibilities

• Identify strategies to maximize center census and streamline admissions 24/7.
• Coordinate admissions and events with the center team.
• Develop and implement marketing plans for long- and short-term goals.
• Promote the center to referral sources, community leaders, physicians, and media.
• Conduct tours for prospective residents and families.
• Receive referrals and track activity daily.
• Contact families to invite them for tours.
• Provide excellent customer service and assist with admissions transitions.
• Advise on admission requirements as established by center and HMOs.
• Assemble admission and sales packets.
• Provide center information and follow-up.
• Promote public relations with outside community and healthcare providers.
• Maintain relationships with referral agencies.
• All other duties as assigned.

Skills

Effective communication

Relationship management

Organizational skills

Education

Bachelor's degree in marketing/healthcare management or related field

Job description

Pay, Benefits and Perks of Business Development Liaison:

• Competitive Pay Based on Experience
• Immediately accrue PTO as you work! (full-time only)
• 6 Observed Holidays + 1 Floating Holiday
• Up to $5,000 per in tuition/education reimbursement per calendar year for approved program of study
• Take home up to 75% of your net earned wages at the end of every shift
• 401(k) Retirement plan with company-matched contributions after 1 year of employment
• Medical (Teledoc Included), Dental, Vision, Life and other voluntary Insurances for full-time employees

Essential Functions of Business Development Liaison:

• Identify and employ strategies to maximize center census, implements an effective streamlined admissions process on a 24 hour, seven days a week basis, and ensure a high level of resident satisfaction.
• Collaborate with the center team to coordinate admissions and events
• Develop and implement a comprehensive marketing plans and programs for the center’s long- and short-term goals
• Promote the center when interacting with referral sources, business leaders, physicians, the community and the media; establish collaborative relationships with referral sources.
• Conduct tours of center for prospective residents and family members.
• Receive resident referrals and track activity daily.
• Contact families of potential residents to invite them for a tour of the center.
• Provide excellent customer service and communication to facilitate seamless transition for patients from acute settings to post-acute care; assist with arrangements and confirmations of all admissions.
• Advise referral sources, residents and/or families of admission requirements as established by the center and health maintenance organizations.
• Assemble admission and sales packets.
• Provide center information and follow-up.
• Promote public relations of the center to outside community and other healthcare providers.
• Maintain working relationship with referring community agencies
• All other duties as assigned.

Qualifications of Business Development Liaison:

• Bachelors’ degree in marketing, healthcare management, or other applicable field of study is preferred; a combination of education and applicable professional experience will be considered.
• Prior experience in skilled nursing and the long-term care industry is preferred
• Must be able to operate a vehicle
• Candidates must maintain a working email address and phone number for employer communication.
• Effective communication, relationship management, and organizational skills are necessary to perform successfully in this role.

EEO Statement:

Our facility provides equal employment opportunities. We are committed to complying with all state, federal, and local laws that prohibit discrimination in employment, including recruitment, hiring, placement, promotion, transfers, compensation, benefits, training, programs, reductions in workforce, termination, and recall. Our facility strives to provide equal opportunity for employment to all individuals who are properly qualified and able to perform the duties of their employment, without regard to employees’ legally-protected characteristics (“protected class”) including: age, sex, race, color, creed, religion, national origin, ancestry, citizenship, marital status, pregnancy, medical condition, physical or mental disability, sexual orientation, gender identity, sex stereotyping, or genetic information.