Business Development Liaison

Apploi; Broken Arrow (OK); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

PTO accrual

Holiday pay

Tuition reimbursement

Wage access

401(k) plan

Insurance package

Job summary

Forest Hills Care & Rehabilitation seeks a Marketing & Business Development Liaison to drive center census through strategic marketing and streamlined admissions. You will engage with referrals, physicians, and the community while guiding prospective residents and families through tours and admissions.

The role emphasizes exceptional customer service, establishing collaborative relationships with referral sources, and promoting the center’s services.

Qualifications

• Bachelor's degree in marketing, healthcare management, or related field preferred.
• Strong communication and relationship-building abilities required.
• Experience in healthcare or skilled nursing is a plus.

Responsibilities

• Identify strategies to maximize center census and admissions.
• Develop and implement marketing plans for center goals.
• Promote the center with referrals, physicians, community, and media.

Skills

Communication

Relationship management

Organizational skills

Education

Bachelor's degree in marketing or healthcare management

Job description

At Forest Hills Care & Rehabilitation, we deliver the highest quality of care for every resident through our most valuable asset: you. We seek compassionate and thoughtful individuals who share our passion for exceptional care in senior living. Forest HillsCare & Rehabilitationpartners with a vast network of skilled nursing centers across two states to support our small team environment of caring professionals with the resources and benefits of a large enterprise. Your legacy of excellence begins when you join us at Forest Hills Care & Rehabilitation.

Pay, Benefits and Perks of Business Development Liaison:

• Competitive Pay Based on Experience
• Immediately accrue PTO as you work! (full-time only)
• 6 Observed Holidays with premium pay or leave + 1 Floating Holiday for full-time employees
• Up to $5,000 per in tuition/education reimbursement per calendar year for approved program of study
• Take home up to 75% of your net earned wages at the end of every shift
• 401(k) Retirement plan with company-matched contributions after 1 year of employment
• Medical (Teledoc Included), Dental, Vision, Life and other voluntary Insurances for full-time employees

Essential Functions of Business DevelopmentLiaison:

• Identify and employ strategies to maximize center census, implements an effective streamlined admissions process on a 24 hour, seven days a week basis, and ensure a high level of resident satisfaction.
• Develop and implement a comprehensive marketing plans and programs for the center’s long- and short-term goals
• Promote the center when interacting with referral sources, business leaders, physicians, the community and the media; establish collaborative relationships with referral sources.
• Conduct tours of center for prospective residents and family members.
• Receive resident referrals and track activity daily.
• Contact families of potential residents to invite them for a tour of the center.
• Provide excellent customer service and communication to facilitate seamless transition for patients from acute settings to post-acute care; assist with arrangements and confirmations of all admissions.
• Advise referral sources, residents and/or families of admission requirements as established by the center and health maintenance organizations.
• Assemble admission and sales packets.
• Provide center information and follow-up.
• Promote public relations of the center to outside community and other healthcare providers.
• Maintain working relationship with referring community agencies
• All other duties as assigned.

Qualifications of Business DevelopmentLiaison:

• Bachelors’ degree in marketing, healthcare management, or other applicable field of study is preferred; a combination of education and applicable professional experience will be considered.
• Prior clinical experience is preferred
• Prior experience in skilled nursing and the long-term care industry is preferred
• Effective communication, relationship management, and organizational skills are necessary to perform successfully in this role.

EEO Statement:

Our facility provides equal employment opportunities. We are committed to complying with all state, federal, and local laws that prohibit discrimination in employment, including recruitment, hiring, placement, promotion, transfers, compensation, benefits, training, programs, reductions in workforce, termination, and recall. Our facility strives to provide equal opportunity for employment to all individuals who are properly qualified and able to perform the duties of their employment, without regard to employees’ legally-protected characteristics (“protected class”) including: age, sex, race, color, creed, religion, national origin, ancestry, citizenship, marital status, pregnancy, medical condition, physical or mental disability, sexual orientation, gender identity, sex stereotyping, or genetic information.