Business Development Executive 3 (Engagement Manager - Data & AI - Retail)

Genpact; Charlotte (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

Genpact in the United States is seeking a Business Development Executive 3 (Director of Data & AI Sales - Retail / CPG). You will lead a specialized group of sellers to expand Data & AI services across new and existing retail clients.

You will manage client relationships at the C-suite level and drive solutions in data, AI, and analytics. You will coordinate with global solutions and delivery teams to design and execute Data & AI offerings, and you will win large-scale engagements with

Qualifications

• Experience in data management, analytics, and AI across the data lifecycle.
• Proven ability to sell enterprise Data & AI solutions to Retail clients.
• Strong client relationship management and deal-closing skills.

Responsibilities

• Be the primary point of contact for Data & AI deals for assigned Accounts.
• Develop strategy with sales and account teams to grow Data & AI footprint across offerings.
• Own revenue and bookings targets for Data AI industry segment and maintain forecasts.
• Design Data & AI based solutions to solve business problems across the Retail value chain.
• Collaborate with cross-functional teams to scope opportunities and prepare proposals.
• Lead client engagements, recruit local talent, and participate in bid processes.

Skills

Data management

Advanced analytics & AI

Databricks

Snowflake

Job description

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

About the Role

Inviting applications for the role of Business Development Executive 3 (Director of Data & AI Sales- Retail / CPG) In this role, you will be responsible to work alongside a specialized group of sellers to grow Data & AI business across new and existing clients. This includes client relationship management, identifying opportunities to grow data & AI services, support sales enablement, conceptualizing data & AI solutions and execution plan for our clients. You will function as an Director of Sales for Data & AI practice and liaise with global solutions and delivery team solutions design, client presentations, and solution delivery. This is a specialized high impact role requiring deep experience within the Retail Industry combined with Data & AI expertise. You will be working as trusted advisor to C-suite and key decision makers across our retail portfolio. You will be expected to have deep experience within the Retail industry and pain points and know how to solve these using Data, AI and technology.

Responsibilities

• Be the primary point of contact for all Data & AI deals for the assigned Accounts.
• Work with the broader sales, Advisory & Account teams for developing strategy to grow Data & AI footprint across offerings, collaborate with solutions and delivery to come up with plan that meet the business needs of clients.
• Responsible for Data & AI Client Relationship management for Flagship Retail accounts, grow the book of business, partner with sales and account management team to take up data & AI offerings for clients.
• Work in partnership with sales teams to develop and design Data & AI based solutions to solve business problems across the Retail value chain.
• Proactively create, identify, and develop opportunities for GenAI/AI solutions.
• Provide domain and digital solution expertise and support to internal teams including participation in RFI, RFP, proactive bids, customer-facing envisioning sessions/demonstrations, assessments, and workshops.
• Collaborate with other cross functionals Genpact’s team to assess and scope new opportunities (Analytics, Tech, Experience, Digital delivery etc.).
• Own revenue and bookings targets for dedicated Data AI industry segment and maintain up to date revenue forecasts.
• Own delivery estimations, solutioning and pricing for proposed client solutions and working closely with Genpact and client is legal in the creation and review of customer commercial agreements, License, SOW, Change requests etc.
• Partner with assigned sales team to create the ideal winning proposal and execute on all presentations, submissions, team creation and related internal approval processes.
• Identify opportunities around new technologies and scalable data opportunities to set up large Data & AI engagements.
• Manage client engagements in Data & AI, recruiting talent in local market, proposal writing.
• Stay abreast of the latest trends and technologies in the Data & AI space, including machine learning, artificial intelligence, Agentic AI.
• Partner with Service Lines such as Procurement, Supply chain, Finance and Digital teams to ensure meaningful business opportunity is identified, developed and delivered as per client business requirements.

Qualifications

Minimum Qualifications

• Years of Consulting & Sales and years of Advanced analytics and AI experience.

Required Skills

• Experience across data management cycle, advance analytics and AI, Databricks & Snowflake.
• Demonstrated expertise in client relationship management spotting and closing new.
• Selling enterprise Data & AI solutions to Retail clients

Preferred Skills

• Experience across data management cycle, advance analytics and AI, Databricks & Snowflake.
• Demonstrated expertise in client relationship management spotting and closing new.
• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation.
• Make an impact – Drive change for global enterprises and solve business challenges that matter.
• Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities.
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day.
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress.

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together.

Equal Opportunity Statement

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental