Business Development Executive

Serco Limited; United States; Remote; USD 40,000 - 46,000; Full time

Benefits offered by this job

25 days holiday

Pension scheme

Extensive internal training

Employee Assistance Programme

Retail discounts

Volunteer day

Disability Confident employer network

Job summary

Serco Limited is seeking a Business Development Executive to drive apprenticeship opportunities across the UK. You will identify targets, engage employers by phone, email and LinkedIn, qualify enquiries and book appointments for managers.

You’ll maintain CRM records and support campaigns while progressing a dynamic pipeline. Experience in sales or customer service, strong communication, and the ability to work independently are essential.

Qualifications

• Experience in sales, business development, recruitment or customer service.
• Strong communication and relationship-building skills for engaging stakeholders by telephone and digital channels.
• Experience generating leads and managing customer pipelines in a target-driven environment.
• Strong organisational, administrative and time management skills.
• Experience using CRM systems and Microsoft Office applications.
• NVQ Level 3 qualification or equivalent experience, with the ability to work independently and collaboratively.

Responsibilities

• Research and identify prospective employer organisations, multi-academy trusts, education trusts and other strategic targets.
• Generate new business opportunities through outbound telephone, email and LinkedIn activity.
• Manage and qualify inbound apprenticeship enquiries from employers and partners.
• Book qualified appointments for Business Development Managers and gather employer intelligence to support sales activity.
• Maintain accurate customer and prospect records within CRM systems and monitor pipeline progression.
• Support employer engagement campaigns, events, webinars and business development initiatives.

Skills

Sales experience or business devel

Relationship-building

Lead generation & pipeline management

Organisational & time management

CRM systems & MS Office

NVQ Level 3 or equivalent experience

Education

NVQ Level 3

Job description

Business Development Executive

Company: Serco Limited Salary: £30000-35000 per annum Hours: Full-time Location: Homebased, HOMEBASED Job type: Permanent Posting date: 11 Nov 2026 Closing date: 25 Nov 2026

Location: HomebasedSalary: Starting £30,000 per annum, dependant on experience plus excellent benefitsSchedule: Full time.

Ready to impact a better future?

As a Business Development Executive in our Employment, Assessments & Training (EAT) team, you’ll play a key role in generating and qualifying apprenticeship opportunities that help employers develop their workforce and create lasting impact in communities across the UK. You’ll work closely with Business Development Managers to build relationships, identify opportunities, and support the growth of our skills and apprenticeship provision.

By connecting employers with apprenticeship and skills solutions, your work will help create pathways for learning, growth and career development. Our work touches lives, and you’ll have the opportunity to create impactful solutions that support businesses whilst contributing to a better future for individuals and communities.

What you’ll do as a Business Development Executive

• Research and identify prospective employer organisations, multi-academy trusts, education trusts and other strategic targets
• Generate new business opportunities through outbound telephone, email and LinkedIn activity
• Manage and qualify inbound apprenticeship enquiries from employers and partners
• Book qualified appointments for Business Development Managers and gather employer intelligence to support sales activity
• Maintain accurate customer and prospect records within CRM systems and monitor pipeline progression
• Support employer engagement campaigns, events, webinars and business development initiatives

Does this sound like you?

• Experience in sales, business development, recruitment or customer service
• Strong communication and relationship-building skills with confidence engaging stakeholders by telephone and digital channels
• Experience generating leads and managing customer pipelines in a target-driven environment
• Strong organisational, administrative and time management skills
• Experience using CRM systems and Microsoft Office applications
• NVQ Level 3 qualification or equivalent experience, with the ability to work independently and collaboratively

What we offer

• 25 days’ holiday plus bank holidays (and the option to buy up to five additional leave days each year)
• Up to 6% contributory pension scheme
• Over 1,100 internal courses available, funding for qualifications and apprenticeships (we currently offer over 60 different apprenticeships), mentoring opportunities, and a focus on internal progression.
• Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
• Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Our employee networks support connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including veterans, LGBTQIA+ employees, women, parents and carers, people with disabilities, and people from all cultural backgrounds.

Discover all you need to keep growing

At Serco, we’re committed to creating an environment where people can thrive. We provide headroom for people to grow through learning opportunities, career development pathways and meaningful work that delivers a positive impact. You’ll be supported to develop your skills, expand your experience and contribute to innovative solutions that make a difference.

Vetting and checks:

An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.