Business Development Executive

Synnex; Seattle (WA); On-site; USD 115,200 - 140,800; Full time

Benefits offered by this job

Elective benefits tailored to country

Career development programs

Well-being programs

DEI initiatives

Onboarding program

Job summary

Shyft Global Services seeks an experienced enterprise sales professional to own strategic accounts, develop business plans, and drive revenue growth across multiple brands.

You will build executive-level relationships, set quarterly goals, and coordinate cross-divisional teams to deliver value and customer satisfaction for our customers in the United States. This role is based in Seattle and expects a strong track record in complex enterprise sales.

Qualifications

• 6+ years of enterprise sales experience.
• Expert knowledge of services programs and processes.
• Ability to interface with customers in complex engagements; national accounts.
• Experience with technology OEMs is a plus.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Creates and owns customer business plans and pricing models, including value proposition, geographic coverage, and marketing plans.
• Establishes quarterly and annual sales goals, and reviews performance against goals.
• Provides increased account coverage to develop executive-level relationships and grow share of wallet.
• Identifies sales leads and coordinates with corporate management to advocate capabilities at customer level.
• Communicates proactively with customers to identify satisfaction issues and drive corrective actions.

Skills

Enterprise sales

Strategic selling

Account management

Executive relationships

Financial acumen

OEM experience

Education & qualifications

Education

Bachelor's degree or equivalent experience

Job description

About the Role

Shyft Global Services identifies, develops, and manages multiple relationships at a corporate management level to position overall value to the organization. It acts as a direct point of contact for strategic medical technologies and is responsible for driving the strategic relationship for management with strategic direction and plan implementation to drive maximum market share.

What You’ll Do

• Creates and owns customer business plan and pricing model that includes:
• Shyft Value proposition and offerings
• Geographic coverage mapping
• Comprehensive Marketing plan for new business, installed base, renewal/annuities business, and program expansion
• Establish quarterly and annual sales goals, reporting and reviewing actual vs goals – Solutions Path engagement, training and certification schedule.
• Monthly sales review and action item list.
• Quarterly business review with BU management and related supplier team.
• Provide an increased level of account coverage in order to:
• Develop and enhance our executive‑level customer relationships within our strategic customers.
• Grow share of wallet in winning more business lines by improving the customer experience with Shyft Global Services, incorporating more Shyft‑branded services, and focusing on solution and customer satisfaction.
• Identify sales leads for the field organization through Corporate Management by identifying opportunities, developing operational plans and providing leadership to advocate Shyft Global Services capabilities at the customer & corporate management level utilizing the customer‑assigned account team.
• Communicate with the customer on a proactive basis to identify satisfaction issues and isolate root causes of any perceived problems.
• Work with Business Unit owners to design corrective action plans that resolve identified problems to improve customer relations.
• Coordinate the action plan requirements to appropriate support groups (e.g., Shyft Global Services).
• Owns and manages strategy for the customer.
• Ensures cross‑divisional teamwork in order to leverage value in achieving the customer’s business vision.

What We’re Looking For

• Expert knowledge of assigned product/service line and broad understanding of how they integrate with the organization’s entire product/service line.
• Ability to work with very limited direction and determine best approach to sales and service tasks.
• Excellent rapport with existing clients and frequent interaction with new prospects to build customer base and increase sales.
• Strong business/financial acumen and ability to understand and quantify the value of Shyft Global Services by leveraging customer P&L and balance sheets to demonstrate positive return.
• 6+ years’ experience in enterprise sales – technology or solution‑based selling experience is encouraged but not required.
• Experience working with technology OEMs.
• Bachelor’s degree or equivalent experience providing comparable knowledge and job skills.
• Possesses expert knowledge of services programs and processes for multiple brands.
• Ability to interface with customers in increasingly complex engagements; portfolio typically includes strategic national accounts.
• Responsible for selling company products & services, developing new accounts and/or expanding existing accounts.
• Typically assigned to large and complex accounts.

Salary Range Requirement

• Base salary starts at $128,000.
• Position includes a substantial incentive compensation component.
• Actual annual compensation offered will be based on geographic location, work experience, education, skills, and achievements and will be mutually agreed upon at the time of offer.

Benefits

• Elective benefits tailored to each country.
• Career development programs on leadership, professional development, and on‑demand courses.
• Well‑being programs including financial, physical, and mental wellness seminars and events.
• Diversity, equity, and inclusion initiatives and community engagement activities.
• Onboarding program with networking opportunities within the first 30 days.

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.