Business Development & Employee Engagement Coordinator

Community Trust Credit Union; Gurnee (IL); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Flexible Spending Account

Tuition Reimbursement

401(k) Retirement Savings Plan

Job summary

Community Trust Credit Union is seeking a People and Partnerships Coordinator to expand our reach by building relationships with local businesses, organizations, and partners. You will generate qualified leads, present financial education sessions, and represent the credit union in the field of membership.

You will also plan employee engagement events, create social media content, and measure campaign performance while collaborating with cross‑functional teams to strengthen community impact and

Qualifications

• Excellent presentation and public speaking abilities.
• Strong interpersonal and communication skills, outgoing and relationship‑focused.
• Experience in business development, community relations, employee engagement, marketing, or related field.
• Strong written communication and content creation.
• Strong analytic and organizational skills with multitasking ability.
• 1–12 months of related experience preferred.
• Two-year college degree, cert, on‑the‑job training, or equivalent preferred.

Responsibilities

• Identify, develop, and pursue business development opportunities for membership and growth.
• Generate qualified leads through networking, outreach, referrals, email, social media, and partnerships.
• Deliver presentations, meetings, and financial education sessions for individuals, businesses, and community organizations.
• Plan and coordinate employee engagement events and activities to boost morale and culture.
• Create and manage social media content aligned with marketing goals and brand messaging.
• Monitor engagement and report on campaign effectiveness, growth, and event participation.
• Maintain knowledge of credit union products, competitors, market trends, and member preferences.

Skills

Presentation skills

Networking

Public speaking

Interpersonal communication

Written communication

Analytical skills

Organizational skills

Experience in business development

Experience in community relations

Experience in employee engagement

Experience in marketing

Experience follow-up

Education

Two-year college degree or equivalent

Job description

Join the CTCU Team!

Community Trust Credit Union is seeking a People and Partnerships (Business Development & Employee Engagement) Coordinator to drive business development, employee engagement, and visibility throughout the credit union's field of membership. This role develops and strengthens strategic partnerships, generates business opportunities, coordinates employee-focused events, and creates social media initiatives that enhance membership growth and community impact.

What You'll Do

As our People and Partnerships (Business Development & Employee Engagement) Coordinator, you will help expand CTCU's reach by building relationships with businesses, community organizations, and partners throughout the credit union's field of membership. You will identify opportunities for membership growth, generate qualified leads, and represent the credit union through outreach, presentations, financial education sessions, and community engagement.

You will also support internal culture by planning and coordinating employee engagement events and activities that strengthen morale, connection, and organizational pride. In addition, this role will create and manage social media content that supports consistent brand messaging, promotes credit union initiatives, and tracks engagement and campaign effectiveness.

This position is ideal for someone who is outgoing, organized, creative, and relationship-focused, with the ability to balance business development, event coordination, data analysis, and communication across multiple audiences.

Responsibilities

• Identify, develop, and pursue business development opportunities that support membership and organizational growth.
• Generate qualified leads through networking, community outreach, referrals, email campaigns, social media, and strategic partnerships.
• Conduct presentations, meetings, and financial education sessions for individuals, businesses, and community organizations.
• Plan and coordinate employee engagement events and activities that support morale, connection, and organizational culture.
• Create, curate, and manage social media content across multiple platforms while ensuring consistent brand messaging and alignment with marketing objectives.
• Monitor audience engagement and prepare reporting on campaign effectiveness, conversion, engagement metrics, membership growth, business development results, and event participation.
• Maintain knowledge of credit union products and services, competitor offerings, market trends, and member preferences.

Qualifications

• Excellent presentation, networking, and public speaking abilities.
• Strong interpersonal and communication skills with an outgoing, relationship-focused personality.
• Experience with business development, community relations, employee engagement, marketing, or a related field preferred.
• Strong written communication skills and experience creating engaging content.
• Strong analytical and organizational skills with the ability to manage multiple priorities and projects simultaneously.
• One month to twelve months of similar or related experience preferred.
• A two-year college degree, specialized certification, on-the-job provided training, or equivalent job-related experience and education preferred.

Some of the things we look for in a People and Partnerships Coordinator are:

• Must be available to attend evening and weekend events.
• Must be able to travel regularly between branches in Lake County, Illinois. Home base is located in Gurnee, but will travel in Lake County area regularly.
• Must be able to travel to business partners throughout Lake, McHenry, and Kenosha counties.
• This is a fully on-site position. Physical presence is an essential function of the role, and remote work is not available.
• Demonstrated ability to thrive in a fast-paced environment and manage multiple tasks efficiently.

Compensation & Benefits

Budgeted starting rate: $29.75/hour.

This role is eligible for the following benefits:

Health/Medical - Eligible first of the month following one full month of employment

• Medical insurance with HMO and PPO plans to choose from
• Dental insurance
• Vision insurance

• Paid Time Off
• Health Time
• Personal/Birthday Day each year - eligible after first year of employment
• Bereavement Time
• Flexible Spending Account
• Short and long term disability insurance, life and AD&D insurance
• Tuition Reimbursement - eligible after one full year of employment

401(k) Retirement Savings Plan - eligible to participate in after one full month of employment

Matching Contributions after 1000 hours of service, 21 years of age and six months of employment. You may begin your contribution on the first pay period of the calendar quarter after one full month of employment. Entry is quarterly.

Safe Harbor contributions. CTCU provides every eligible employee a contribution of 3% of compensation. In order to participate in the employer contributions under Safe Harbor, you must be 21 years of age, have 12 months of service and work at least 1,000 hours during that 12 months. Safe Harbor funds are 100% vested and employees who have met eligibility requirements are eligible to receive the Safe Harbor contribution by completing one hour of service. Safe Harbor entry is semi-annually.

Equal Opportunity Employer:

Community Trust Credit Union (CTCU) is an Equal Opportunity Employer. We fully comply with the requirements and spirit of the law regarding equal opportunity in all aspects of employment. CTCU ensures that there is no discrimination based on race, ancestry, color, religion, sex, sexual orientation, gender identity, marital status, pregnancy, age, national origin, citizenship, disability, genetic information, military status (including unfavorable discharge), criminal or arrest history (unless job-related), crime victim status, or any other protected characteristic in recruitment, selection, training, promotion, termination, or any other terms and conditions of employment.

At CTCU, we are proud to foster an engaged and inclusive culture and remain committed to ensuring equal employment opportunities in all hiring and employment decisions. We are dedicated to providing access, equal opportunity, and reasonable accommodations for individuals with disabilities in our employment practices, services, programs, and activities. If you require reasonable accommodation to participate in the job application or interview process, please contact our Human Resources team at [e-mail].

As part of our hiring process, Community Trust Credit Union (CTCU) requires a background check to ensure the safety and security of our employees, members, and operations. By submitting this application, you consent to a comprehensive background check, which may include, but is not limited to, criminal history, employment verification, credit history, bondability, education verification, and reference checks. Any information obtained through the background check will be considered in relation to the job requirements and in accordance with applicable laws. CTCU is an Equal Opportunity Employer and will not discriminate against applicants based on the results of the background check unless it is job-related or prohibited by law.