Business Development Director - Commercial Litigation

NAM (National Arbitration and Mediation); New York (NY); Hybrid; USD 150,000 - 275,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) match

Paid time off

Annual bonus

Voluntary benefits

Job summary

NAM is seeking a Business Development Director to build and scale our sales organization in the New York City metro area, with remote flexibility. This relationship-driven role targets mid-market litigation firms, translating NAM’s ADR capabilities into measurable matter outcomes.

You will travel regularly in the NYC metro area, cultivate senior partners, represent NAM at events, and collaborate with marketing and panel development to align demand with NAM neutrals.

Qualifications

• 7+ years' experience selling professional services into mid-market law firms.
• Relationship-first mindset with judgment on when to escalate to an expert.
• Self-motivation and independent management of time and activities.
• Willing to travel across the NYC metropolitan area regularly.

Responsibilities

• Build relationships with commercial litigators across a defined group of mid-market and boutique firms in the NYC metro area.
• Monitor and communicate trends in practice group growth and market moves.
• Match attorneys' practices to NAM neutrals and make introductions.
• Represent NAM at bar events, CLE programs, and ADR conferences.
• Maintain activity and relationships in the CRM.
• Share insights with internal partners to align marketing and panel development with demand.

Skills

Relationship building

Sales leadership

Strategic selling

CRM proficiency

Tools

CRM software

Job description

National Arbitration and Mediation (NAM) is a fast growing, private equity backed leader in the Alternative Dispute Resolution (ADR) services market. We're hiring a Business Development Director to join us on the ground floor of building and scaling our sales organization.

This is a relationship-driven sales role for someone who earns the trust of experienced litigators and articulates what NAM and our neutrals uniquely bring to a particular matter.

What You'll Do

• Build relationships with commercial litigators across a defined group of mid-market and boutique firms in the New York City metropolitan area by deepening relationships at firms NAM already works with and adding new ones
• Monitor and communicate trends in practice group growth, moves in the market, and other insights
• Match attorneys' practices and matter types to make specific introductions to NAM neutrals
• Represent NAM at bar association events, CLE programs, and ADR conferences
• Keep record of activity and relationships through active use of the CRM
• Share your market expertise and insights from firms with internal partners to ensure we are adjusting our marketing and panel development to real demand

What You'll Bring

• 7+ years' experience selling professional services into mid-market law firms such as ADR, litigation support, e-discovery, court reporting, expert services, or related legal-adjacent field
• A relationship-first mindset and use of good judgment about when to carry a conversation yourself and when to bring in an expert
• Self-motivation and independent management of your time and activities
• Willing to travel across the New York City metropolitan area regularly

Location: New York City Metro Area · Remote

What We Offer

Base salary: $150,000-$175,000 per year (good faith estimate). Total target compensation, including incentive pay tied to relationship milestones and case volume generated, is expected to fall in the $250,000+ range.

Benefits & Other Eligible Compensation: Includes health, dental, vision, disability and life insurance, 401(k) plan with company match, paid time off, annual bonus, and additional voluntary benefits.

About NAM

NAM is a premier provider of Alternative Dispute Resolution (ADR) services, working with more than 10,000 commercial entities, including over half of the Fortune 100. Our nationwide panel of 2,600+ neutrals – top-tier former judges and practicing specialists – covers a wide range of practice areas, including personal injury, medical malpractice, complex commercial, construction, and employment disputes. NAM is known for pairing exceptional case management with market-leading ADR technology.

NAM is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other status protected by the laws or regulations in the locations where we operate.