Business Development Director

Ericsson GmbH; Plano (TX); On-site; USD 150,000 - 200,000; Full time

Job summary

Ericsson GmbH in Plano, Texas, is seeking a Business Development Director to lead strategic initiatives in Business & Operations Systems. The role emphasizes market development, solution strategy, and executive-level relationships within telecommunication services targeting revenue growth.

The ideal candidate will have 15+ years in telecom software, strong BSS/OSS experience, and an ability to drive cross-functional collaboration. Contributing to innovation and customer success is essential.

Qualifications

• 15+ years of experience in the telecom software industry.
• Proven success with Tier-1 Communications Service Providers.
• Exceptional communication skills with complex technologies.

Responsibilities

• Develop and implement business growth strategies.
• Lead go-to-market initiatives for BSS/OSS offerings.
• Mentor teams to ensure cohesive execution.

Skills

BSS/OSS expertise

Business development

Telecom networks understanding

Cloud-native architectures

Analytical judgment

Education

Bachelor's or Master's degree in relevant field

Job description

Join our Team

Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1’s, H-1B1’s, E-3’s, O-1’s, and TN’s. Ericsson also does not hire F-1’s working on CPT or EAD for this position.

About the Opportunity

We are seeking a strategic and results-oriented Business Development Director to lead Business & Operations Systems (BOS) business development activities across Market Area Americas. This senior‑level position focuses on market development, solution and portfolio strategy, executive-level customer relationships, thought leadership, go-to-market strategy, and marketing initiatives within the BOS domain. The primary goal is to accelerate revenue growth, expand market presence, and shape the future of our BOS offerings for current and potential customers. The role will concentrate on one or more of the following strategic areas: Autonomous Networks, Intent-Driven BSS and Monetization, Services and Autonomous Operations, and AI and Analytics. This position reports to the Head of Americas BOS and serves as a key member of the MACS BOS Leadership Team.

What you will do

• Collaborate with regional Customer Units, account teams, and BOS Client Executives to develop and implement sustainable business growth strategies
• Lead go-to-market initiatives for BSS/OSS offerings, including sales acceleration programs, thought‑leadership forums, and knowledge‑sharing workshops
• Monitor market dynamics, competitive positioning, and customer demand to influence portfolio relevance
• Support execution of the BOS portfolio strategy across MACS, ensuring alignment with organizational priorities, customer needs, and evolving market trends
• Work closely with MACS BOS domains (Monetization, Orchestration, Core Commerce, Data & Analytics, and Services) as well as global teams to identify and pursue growth opportunities
• Drive innovation, differentiation, and value‑proposition development across BOS products and services
• Ensure sales readiness and business excellence initiatives that enhance customer satisfaction and delivery effectiveness
• Lead solution positioning, proposal development, and value‑based selling for large‑scale transformation opportunities
• Serve as a senior BOS representative in executive‑level customer engagements and strategic discussions
• Represent the organization as a thought leader at industry events, conferences, analyst briefings, and customer forums
• Mentor and enable presales and solution teams to ensure cohesive execution of business objectives

The skills you bring

• Bachelor's or Master's degree in Computer Science, Electrical Engineering, Data Science, or related field
• 15+ years of experience in the telecom software industry, with deep expertise in BSS/OSS
• Proven success in business development, solution leadership, and portfolio management, particularly with Tier-1 Communications Service Providers
• Strong understanding of telecom networks, IT systems, cloud-native architectures, 5G/IoT, AI/automation, Autonomous Networks, and digital transformation
• Demonstrated experience managing large-scale deals, partnerships, and presales engagements
• Exceptional communication skills with the ability to translate complex technologies into compelling business value
• Strong commercial acumen with a track record of driving revenue growth and strategic partnerships
• Executive presence with excellent negotiation and stakeholder management abilities
• Collaborative leadership approach with the ability to mobilize cross‑functional, geographically distributed teams
• Passion for innovation, customer success, and long‑term value creation
• Strong analytical judgment and decision‑making skills, with the ability to operate effectively in complex and dynamic environments
• Prior experience with Ericsson and/or leading telecom software providers is desirable

Ericsson is proud to be an Equal Opportunity employer.