Business Development & Customer Success Intern

Curate; Los Angeles (CA); On-site; USD 25,000 - 34,000; Full time

Job summary

Curate Technologies seeks an in-person internship in Los Angeles for 10 weeks, targeting current students or early-career candidates. You will support business development, customer success, and go-to-market activities under the Head of Strategic Partnerships.

This fast-paced role emphasizes initiative, organization, and cross-functional collaboration. Responsibilities include researching restaurant brands, drafting outreach, onboarding new partners, and contributing to post-sales strategy.

Qualifications

• Analytical mindset with ability to derive insights from data.
• Strong written and verbal communication for client interactions.
• Experience in customer service and building relationships.
• Able to work in a fast-paced startup environment.
• Familiarity with CRM tools and Microsoft Office is a plus.

Responsibilities

• Support business development and client onboarding tasks.
• Prepare outreach materials, emails, notes, and follow-ups.
• Assist in researching restaurant brands, platforms, and loyalty programs.
• Support sales materials, case studies, and presentations.
• Help document internal processes and workflows.

Skills

Analytical skills

Communication skills

Customer service experience

Collaborative / teamwork

CRM platforms

Microsoft Office

Education

Currently pursuing or recently completed degree in business or marketing

Tools

CRM platforms

Microsoft Office

Job description

Curate Technologies helps restaurants launch 1st party digital ordering experiences, including mobile apps, loyalty programs, online ordering, marketing tools, and guest engagement solutions. We work with restaurant brands to help them grow 1st party sales, increase repeat visits, and reduce reliance on third-party marketplaces.

Role Description

This is a hands-on internship for a current college student, recent graduate, or early-career candidate who wants exposure to startups, restaurant technology, business development, customer success, sales operations, and go-to-market strategy and requires in-person work Tuesday through Thursday. Candidates must be able to reliably commute to the office three days per week. You will work directly with the Head of Strategic Partnerships, New Business Development, supporting a wide range of projects across prospecting cases, client onboarding, competitive analysis, app launch preparation, sales materials, and internal operations. This is a fast-paced, flexible role for someone who is resourceful, detail-oriented, and comfortable jumping into different types of tasks. The intern will also assist in the development of post-sales strategy while gaining valuable hands-on experience in business development and client success management in a start-up environment.

Responsibilities

Business Development & Sales Support

• Research restaurant brands, ownership groups, franchise systems, and potential prospects.
• Help prepare outreach materials, email drafts, call notes, and follow-up summaries.
• Support competitive research on restaurant technology platforms, loyalty programs, mobile apps, and digital ordering tools.
• Customer Success & Client Support
• Assist with client onboarding tasks for new restaurant partners.
• Review restaurant apps, websites, and ordering flows to identify inconsistencies or areas for improvement.
• Support client-facing presentations, recaps, and implementation checklists.

Operations & Project Coordination

• Keep internal trackers, launch timelines, client notes, and project documents organized and up to date.
• Assist with QA testing for restaurant apps, ordering flows, loyalty functionality, and promotions.
• Help document internal processes, workflows, and repeatable playbooks.
• Coordinate small operational tasks across sales, onboarding, support, and marketing.
• Take messy tasks and turn them into clear, organized outputs.

Marketing & Research

• Research restaurant industry trends, technology vendors, loyalty programs, and competitive offerings.
• Help create sales collateral, one-pagers, case study outlines, and presentation materials.
• Analyze restaurant apps and digital experiences to identify what brands are doing well.
• Support conference, event, and partnership research.

Qualifications

• Strong Analytical Skills to evaluate data, identify trends, and solve problems effectively
• Excellent Communication skills, both written and verbal, for client interactions and internal collaboration
• Customer Service experience with a focus on building and nurturing long-term client relationships
• Ability to work collaboratively and take initiative in a fast-paced, dynamic environment
• Proficiency in tools such as Microsoft Office and customer relationship management (CRM) platforms is an advantage
• Currently pursuing or recently completed a degree in business, marketing, or a related field

Schedule

This is a full-time 10 week internship. The role requires in-person work in Los Angeles Tuesday through Thursday.

This internship has the potential to convert into a full-time role for the right person.