Business Development Coordinator

Jenkins Auto Group; Ocala (FL); On-site; USD 30,000 - 50,000; Full time

Job summary

Jenkins Auto Group is seeking a Business Development Representative to manage incoming sales inquiries across multiple channels, ensuring exceptional service delivery. The ideal candidate will have a strong command of English, computer skills, and experience in a call center environment. Join a leading automotive retailer committed to excellence and customer satisfaction.

Benefits

Medical- 4 plans (BCBS)

Dental

Vision

Term Life

Company-paid Term Life

STD/LTD

Accident indemnity rider

PTO / Sick days (annually)

401(k) with an employer match

Employee Assistance Program

FMLA / Maternity/Paternity Leave

Bereavement Leave

Qualifications

• Call center experience is preferred.
• Effective communication skills for sales inquiries and follow-ups.
• Ability to work in a team-oriented environment.

Responsibilities

• Process incoming calls, showroom floor requests, and internet queries.
• Follow up on sales appointments and leads.
• Coordinate with dealership department managers.

Skills

Strong command of English

Self-confidence

Strong computer skills

Exceptional organizational skills

Education

Post-high school education (college coursework or technical school)

Job description

About Us:

Jenkins Auto Group, founded by Don Jenkins in 1998, is an industry-leading automotive retailer based in Ocala, FL. With over 1,300 employees representing 17 automotive brands, we offer new and pre-owned vehicles, financing, warranties, automobile parts, accessories, service, and body repair. Our commitment is to provide customers with an outstanding automotive experience delivered with professionalism, integrity, and enthusiasm. At Jenkins Auto Group, we believe in promoting growth and upholding our forward trajectory through great people, high standards, and best practices, recognizing that our team is integral to our success.

Job Summary:

The Business Development Representative is responsible for receiving, processing and coordinating all incoming telephonic sales inquiries, showroom floor requests and internet queries. He/She promptly responds to sales and service requests by coordinating/collaborating with the appropriate dealership department manager.

The ideal Business Development Representative will have a strong command of the English language, a high level of self-confidence, a post-high school education (college coursework or technical school), strong computer skills, exceptional organizational skills and will have call center experience.

Benefits:

• Medical- 4 plans (BCBS)
• Dental
• Vision
• Term Life
• Company-paid Term Life
• STD/LTD
• Accident indemnity rider
• PTO / Sick days (annually)
• 401(k) with an employer match
• Employee Assistant Program
• FMLA / Maternity/Paternity Leave
• Bereavement Leave

Essential Functions:(Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)

Duties and Responsibilities:

The following is a representative list of the duties and responsibilities associated with this position:

• Answer all incoming Sales Appointment call using script
• Follow up with all non-appointment incoming sales calls
• Contact unsold showroom traffic leads using a script
• Follow up with appointments and missed appointments
• Confirm all pending appointments (sales and service)
• Follow up with aged sales leads
• Track sold vehicles
• Track and follow up with hot sheets
• Work with internet sales leads by contacting customers and getting a set appointment for a dealership visit
• Adhere to all company policies, procedures and safety standards
• Perform other duties as assigned

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting: Remaining in the seated position
• Walking: Moving about on foot
• Lifting: Raising or lowering an object from one level to another (includes upward pulling) 10-25 lbs.
• Reaching: Extending hand(s) and arm(s) in any direction
• Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling
• Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips
• Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly
• Hearing: Perceiving the nature of sounds by ear
• Vision: Clarity of vision at 20 inches or less
• Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye
• Color Vision: Ability to identify and distinguish colors
• Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point

Environmental Conditions:Be able to work in a climate-controlled environment

Exposure to:

• Electric Shock
• Atmospheric conditions
• Noise

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.