Business Development & Client Success Manager – Facility Management

Detay Inc.; Chicago (IL); Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Remote position

Base salary + commission structure

Performance bonuses

Job summary

Detay Inc. is seeking an experienced Business Development Representative to drive new logo opportunities nationwide for facility management and maintenance services. You will leverage your network, engage decision-makers, and close deals while managing a full sales cycle from prospecting to contract execution.

The ideal candidate has a track record of winning accounts, a strong network in FM/CRE/retail sectors, and the ability to work independently in a remote capacity.

Qualifications

• Proven experience selling facility management, commercial maintenance, or related services.
• Established book of business and network of industry contacts.
• Existing relationships with potential commercial customers.
• Track record of winning new accounts and closing deals.
• Strong understanding of procurement and vendor selection in FM.
• Experience engaging facility managers, property managers, CRE teams, and procurement teams.
• Ability to independently manage a sales pipeline and work remotely.

Responsibilities

• Generate new business opportunities and develop qualified leads.
• Leverage existing network to generate immediate opportunities.
• Build relationships with decision-makers across facilities and operations.
• Identify companies with nationwide or regional facility maintenance needs.
• Present and sell facility management and maintenance solutions.
• Develop proposals and coordinate with operations and estimating teams.
• Manage the sales process from contact to contract execution.
• Develop long-term customer relationships and expand services.
• Maintain accurate sales pipeline and customer data.
• Meet and exceed monthly, quarterly, and annual sales targets.
• Represent the company professionally in meetings and events.
• Monitor market opportunities and identify strategic accounts.

Skills

Proven sales experience

Book of business

Relationship building

Prospecting

Negotiation/closing

Remote work discipline

Pipeline management

Tools

CRM software

Job description

About the Company

We are a nationwide facility management and commercial maintenance company providing comprehensive facility services to customers across the United States.

Our services include facility maintenance, repairs, preventive maintenance, project management, and a wide range of skilled trades. We provide customers with a reliable, nationwide solution through a network of self-performing service capabilities.

We are looking for an experienced Business Development Representative / Sales Representative who understands the facility management industry and already has an established network of contacts and potential clients.

The Opportunity

This is not an entry-level sales position.

We are looking for a proven sales professional who already has relationships within the facility management, property management, commercial real estate, retail, hospitality, logistics, or related industries.

The ideal candidate has an existing book of business and professional network and is capable of generating qualified opportunities and new customers from Day 1.

You will be responsible for identifying opportunities, developing relationships with decision-makers, presenting our services, negotiating opportunities, and converting prospects into long-term customers.

Key Responsibilities

• Generate new business opportunities and develop qualified sales leads.
• Leverage your existing network and book of business to generate immediate opportunities.
• Build relationships with facility managers, regional facility managers, property managers, operations executives, procurement teams, and other decision-makers.
• Identify companies with nationwide or regional facility maintenance requirements.
• Present and sell our facility management and maintenance solutions.
• Develop proposals and coordinate internally with operations and estimating teams.
• Manage the sales process from initial contact through contract execution.
• Develop long-term relationships with customers and identify opportunities to expand services.
• Maintain accurate sales pipeline and customer information.
• Meet and exceed monthly, quarterly, and annual sales targets.
• Represent the Company professionally in meetings, calls, industry events, and customer interactions.
• Monitor market opportunities and identify potential strategic accounts.

What We Are Looking For

The successful candidate should have:

• Proven experience selling facility management, commercial maintenance, building services, or related services.
• An established book of business and network of industry contacts.
• Existing relationships with potential commercial customers.
• A demonstrated history of winning new accounts.
• Strong understanding of how facility management procurement and vendor selection work.
• Experience working with facility managers, property managers, corporate real estate teams, procurement departments, or similar decision-makers.
• Strong communication, presentation, negotiation, and closing skills.
• Ability to independently develop and manage a sales pipeline.
• Ability to work remotely and manage your own schedule and sales activities.
• Strong business development and relationship-building skills.
• Professional and results-oriented approach.

Highly Preferred Background

Experience selling services to companies such as:

• Retail chains
• Restaurants
• Hospitality groups
• Warehouses and distribution centers
• Logistics companies
• Commercial real estate companies
• Property management companies
• Corporate facilities
• Healthcare facilities
• Banks and financial institutions
• Multi-location businesses

Experience with facility management platforms, national accounts, vendor management programs, or outsourced maintenance programs is highly desirable.

Compensation

This position offers a competitive base salary plus commission.

The compensation structure is designed to reward successful business development and new customer acquisition.

High-performing sales professionals have the opportunity to earn significant additional compensation through commissions.

What Success Looks Like

We are looking for someone who can produce results quickly.

The ideal candidate will be able to:

• Bring existing relationships and opportunities to the Company.
• Generate qualified leads immediately.
• Open doors with decision-makers.
• Secure meetings with potential customers.
• Develop new accounts.
• Close new business.
• Build a sustainable sales pipeline.

If you already have relationships with companies that require facility maintenance and commercial services, we want to hear from you.

Why Join Us?

• Nationwide service capabilities
• Established facility management operation
• Wide range of maintenance and skilled-trade services
• Opportunity to sell to large commercial and multi-location customers
• Base salary + commission structure
• Remote position
• Significant opportunity for growth
• Opportunity to build and manage your own portfolio of accounts