Business Development Center - Sales

First Team Automotive Group; Chesapeake (VA); On-site; USD 32,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Job summary

First Team Automotive Group is hiring for a Business Development Center (BDC) Sales Associate in Virginia. This entry-level/full-time role focuses on generating sales appointments through internet and phone inquiries and delivering a superior customer experience.

You will work with CRM tools, respond to inquiries, and participate in campaigns to convert leads into verifiable sales appointments across our dealership network.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Ability to work evenings, weekends, and a flexible schedule.

Responsibilities

• Respond to internet and phone inquiries promptly and professionally.
• Enter inquiry data into CRM and systems accurately.
• Conduct phone campaigns to drive sales and schedule appointments.
• Build customer relationships and ensure a premium customer experience.

Skills

Positive attitude

Strong communication

Customer focus

Accountability

Clean driving record

Education

High School/GED

Tools

CRM

Lead management tools

Job description

• Job Level : Entry Level (less than 2 years)
• Level of Education : High School/GED
• Job Type : Full-Time/Regular
• Date Updated : 08/26/2026
• Years of Experience : Up to 2 Years
• Starting Date : Invalid Date
• Salary : $32K-$70K earning potential
• Dealership location : First Team Toyota
• Supervisor : Justin Fiddie
• Year of Experience : 1
• Salary : $0

Job Description

FIRST TEAM AUTOMOTIVE GROUP IS BOOMING!!!

Join a Leader in the Automobile Industry and an Award-Winning Company!

First Team Automotive Group has an immediate openings for outgoing and energetic Business Development Center (BDC) Sales Associates! Hurry!

Join First Team Automotive Group and build a rewarding career with one of Hampton Roads' premier automotive organizations. Whether you're an experienced professional or looking to take the next step in your career, we provide the training, technology, and opportunities to help you succeed.

Position Summary

Representatives within our Sales BDC are responsible for generating sales appointments with Customers that contact our centralized facility via the internet and phone. Our trained Sales Representatives deliver a premium Customer Experience by responding to Customer inquiries in a prompt, professional, accurate and courteous manner.

This is a integral position and incorporates the latest technology in Lead Management tools, CRM software and the Internet to manage inquiry flow, update customer files, and closely track Customer interest. The Sales BDC Representative will be trained to understand all products and services offered in order to fulfill the Customers’ requests and establish verifiable sales appointments for our family of Dealerships.

What You'll Do

• Respond to Internet and phone inquiries with courtesy, accuracy and professionalism.
• Promptly and accurately enter all Customer inquiry data into the CRM and other appropriate systems.
• Conduct phone and email campaigns in order to drive sales.
• Conduct phone surveys to assess Customer preferences and quality of experience.
• Effectively utilize lead management tools.
• Perform other job-related duties as assigned.
• Exhibit ethical behavior, provide the highest degree of Customer satisfaction and be honest in all aspects of dealing with Customers.

Why Work Here?

At First Team, we don't just offer jobs, we build careers. For more than 80 years, we've been one of Hampton Roads' premier automotive employers by investing in our people, modern facilities, cutting-edge technology, and promoting from within. We believe our employees are our greatest asset, and we're committed to providing the training, support, and opportunities needed to build a successful, long-term career.

Why Choose First Team?

• Family-owned organization
• State-of-the-art facilities
• Stable leadership team
• Employee purchase program
• Modern equipment and technology
• Positive team culture

First Team Automotive Group is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.

Experience and Skills

What You’ll Bring

• Positive attitude and strong work ethic
• Excellent verbal and written communication, including strong negotiation and presentation skills
• Ability to hold yourself accountable and achieve goals with limited direct supervision
• Pass a criminal background check and drug screen
• Maintain a professional appearance and conduct
• Valid driver's license with an acceptable driving record
• Ability to work evenings, weekends, and a flexible schedule
• Competitive Compensation Package
• Medical, Dental and Vision Insurance
• Company-Paid Employee Life Insurance of $25,000

Veteran

This employer may be a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment:

• Disabled veterans;
• Recently separated veterans;
• Active duty wartime or campaign badge veterans;
• Armed Forces service medal veterans.

These classifications are defined as follows:

• "A disabled veteran" is one of the following:
• A veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs;
• A person who was discharged or released from active duty because of a service-connected disability.
• "A recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
• "An active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
• "An Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Protected veterans may have additional rights under USERRA - the Uniformed Services Employment and Reemployment Rights Act. In particular, if you were absent from employment in order to perform service in the uniformed service, you may be entitled to be reemployed by your employer in the position you would have obtained with reasonable certainty if not for the absence due to service. For more information, call the U.S. Department of Labor's Veterans Employment and Training Service (VETS), toll-free, at 1-866-4-USA-DOL.