Business Development Associate

Office Furniture Warehouse of Madison; Madison (WI); On-site; USD 45,000 - 75,000; Full time

Job summary

Office Furniture Warehouse of Madison is seeking a Business Development Executive/Associate to drive sales and build new client relationships in the Madison showroom. You will work with walk-in customers, warm leads from marketing, and strategic outreach to generate opportunities.

You will manage client documentation, space planning inputs, and payments while coordinating projects from start to finish. The role combines inside sales with proactive prospecting and CRM use to grow the customer

Qualifications

• Experience in direct sales and client consultations.
• Ability to manage customer documentation and payments.
• Comfort with cold outreach and lead generation.

Responsibilities

• Welcome and greet guests
• Assist clients in showroom
• Answer inbound phone calls
• Prospect for new customer accounts (cold calling: D2D, Telemarketing, Network Groups, etc.)
• Follow up with warm leads
• Client consultations & Customer Service
• Utilize OFW Hubspot CRM
• Prepare sample documentation for clients
• Handle and process credit card, check, ACH, cash payments

Skills

Sales

Customer service

CRM

Tools

Hubspot CRM

Job description

Business Development Executive/Associate

Overview:

A Business Development Executive is responsible for all sales related activities at Office Furniture Warehouse including but not limited to working with walk in customers that come to our showroom, prospects from OFW marketing (warm leads), networking, posting ads on craigslist and Facebook marketplace, outside (cold calling) sales activities such as door to door flyer drop offs, networking groups, telemarketing, etc. Not only are you responsible for making the sale but you are also responsible for putting together product documentation to present customers with, handling customer accounts, and helping with all space planning customers need. Managing projects from start to finish. At OFW we will provide you with about 50% of your leads and you will be responsible for developing the other 50% of your leads through your own efforts.

General Job Responsibilities:

• Welcome and greet guests
• Assist clients in showroom
• Answer inbound phone calls
• Prospect for new customer accounts (cold calling: D2D, Telemarketing, Network Groups, etc.)
• Follow up with warm leads
• Client consultations & Customer Service
• Utilize OFW Hubspot CRM
• Prepare sample documentation for clients
• Handle and process credit card, check, ACH, cash payments