Business Development and Relationship Manager - Gallo Mechanical Service

Gallo Mechanical; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Training & career progression

Company-paid health insurance

Team Incentive Program (TIP)

401(k) with 5% company match

Wellness resources & PTO

Job summary

Gallo Mechanical Services in Charlotte, NC seeks a Business Development & Relationship Manager to drive new sales, qualify leads, and close opportunities in HVAC, plumbing and controls systems. You will work with building owners and facilities directors, delivering consultative solutions, pricing and contract support, and ongoing account management.

As a 80-year, family-owned business, we emphasize service, performance, and community.

Qualifications

• Bachelor's degree in engineering, business or related discipline preferred.
• Minimum of 5 years of full cycle solution sales experience.
• Experience in HVAC, Plumbing, and Building Automation systems and service agreements preferred.
• Strong presentation skills and experience pricing systems for customers.
• Valid driver's license with clean record.
• Strong leadership, problem solving and organizational skills.

Responsibilities

• Sells services within the GMS portfolio: HVAC, Plumbing & Controls.
• Develops accounts based on understanding of customer needs and bid processes.
• Meets sales quotas and revenue goals by selling to new and existing customers.
• Prospects for new accounts and maintains relationships within a territory.
• Develops service quotations, finalizes contracts, and follows up through sales cycle.
• Produces sales reports and assists planning of sales strategies.

Skills

Relationship building

Consultative selling

Negotiation skills

Presentation skills

Leadership

Problem solving

Time management

Education

Bachelor's degree in engineering, business or related discipline

Job description

Gallo Mechanical Services is seeking a dynamic and skilled Business Development & Relationship Manager to join our team. As a Business Development & Relationship Manager, you will have sales goals focused on prospecting, qualifying, managing, upselling, and closing new sales opportunities. You will be responsible for working directly with building owners and/or facilities directors to maximize account penetration and customer retention. You will leverage your knowledge to be a strong consultative partner to propose HVAC, Plumbing and controls system related solutions for customer problems, including financial and performance-based considerations.

RESPONSIBILITIES

• Sells services within the GMS portfolio: HVAC, Plumbing & Controls.
• Develops accounts based on comprehensive understanding of customer needs, financial planning and bid process for projects, T&M and maintenance.
• Meets established sales quotas and revenue goals by selling, marketing, and promoting services to new customers and additional sales to existing customers.
• Prospects for new accounts, follows up on sales leads, and maintains relationships with customers within a specified geographical territory or region.
• Pursues customers/accounts by utilizing personal knowledge, internal specialists, vendor representatives, and other available sources.
• Establishes and maintains customer relationships.
• Learns and evaluates customer operations to aid in identifying customer objectives, requirements and preferences.
• Works with sales support staff to establish communication pathways with the customer to ensure sales opportunities.
• Develops services quotations, finalizes contracts, and provides continuous follow up throughout the completion of the sales cycle.
• Gathers and reports to management, information regarding the company, competitors, pricing, products and current and future market trends as well as assists management and vendors in planning, tracking and implementing sales strategies and developing new markets.
• Evaluates product/service marketability from customer's needs prospective.
• Produces sales reports for management by monitoring, analyzing and communicating sales data.
• Participates in business unit sales meetings, supports teammates and business unit with best practices, embraces culture of "Family, Service, Performance."

IDEAL EXPERIENCE

• Bachelor's degree in engineering, business or related discipline preferred.
• The ideal candidate will have a minimum of 5 years of full cycle solution sales experience.
• Experience in HVAC, Plumbing, and Building Automation systems as well as related service agreements is preferred.
• Must have strong presentation skills and demonstrated experience pricing systems for customers.
• Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations.
• Strong leadership, problem solving and organizational skills and ability to prioritize and manage multiple tasks and deadlines.
• Experience delivering services offerings and ability to keep abreast of technology trends and how the apply to real world projects.
• Formal presentation skills within both large and small group settings.
• Strong negotiation skills with ability to influence and drive decisions to finalize the sale.
• Ability to exhibit a positive, friendly and helpful attitude with customers and to be sensitive to their needs.
• Excellent attendance and the ability to meet deadlines.

At Gallo Mechanical Services, our foundation is built on the core values of family, service, and exceptional performance. With 80 years as a proud, locally-owned family business, we are dedicated to finding innovative ways to serve and support the community we call home. It all starts with our greatest asset - our people! We invest in your growth through dedicated training programs and back you up with a comprehensive benefits package designed to help you thrive in your career.

• Training, support, and career progression to help you grow in your career.
• Company-paid medical insurance Dental, vision, voluntary life, short term disability, accident, and critical illness insurance
• Team Incentive Program (TIP): Allows eligible employees to share in company financial success.
• 401(k) plan with a 5% company match
• Employee wellness resources, PTO benefits, and more!