Business Development Advisor

MRA-The Management Association Inc; Golden Valley (MN); Presencial; USD 55.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation program

Paid time off

Medical, Dental, and Vision plans

Health Savings Account (HSA) and FSA

Descripción de la vacante

MRA (The Management Association) is seeking a Member Relations Advisor to join our team in a hybrid role serving members across Minneapolis and Saint Paul. You will manage current and prospective member relationships, connect them to MRA services, and identify solutions that meet business needs.

You will engage in member relationships, business development, and top-notch customer service in a collaborative, fast-paced environment, with travel to member locations as needed.

Formación

• Education: Bachelor's degree in Business Administration, Marketing, Communications, Human Resources, or related field; or equivalent experience.
• Experience: 1–2 years in customer service, account management, membership services, business development, sales, or related field.
• Relationship management: ability to build strong relationships and provide outstanding customer service.
• Communication: excellent verbal, written, and interpersonal skills.
• Technical: proficiency with Microsoft Office including Outlook, Word, Excel, PowerPoint.
• CRM: experience using CRM systems or databases.
• Competencies: strong organization, attention to detail, initiative, and ability to manage multiple priorities.
• Travel: ability to travel periodically to member locations, events, conferences.

Responsabilidades

• Serve as a trusted resource and relationship manager for current and prospective members.
• Help organizations maximize membership value by connecting to MRA's services and solutions.
• Build strong, long-term partnerships through engagement, solutions, and service excellence.
• Balance member engagement, relationship management, business development, and customer service in a fast-paced setting.

Conocimientos

Relationship management

Communication

Customer service

Organizational skills

Detail orientation

Multi-priority management

Educación

Bachelor's degree

Herramientas

Microsoft Office

CRM systems (Salesforce)

Descripción del empleo

• Base Pay $55,000.00 - $68,000.00 / Year
• Employee Type Non-Exempt

Be the next FACE of MRA!

Friendly. Accountable. Centered on Members. Engaged.

That's the FACE Culture, and it's what we live and breathe every day at MRA.

MRA (The Management Association) is seeking a Member Relations Advisor to join our team.

As the largest employer association in the nation, MRA helps more than 5,000 employers navigate today's workplace challenges through trusted HR expertise, training, consulting, talent solutions, and member resources. For more than 125 years, we've helped organizations build stronger workplaces, and we're just getting started.

As a Member Relations Advisor, you will serve as a trusted resource and relationship manager for current and prospective members. You'll help organizations maximize the value of their membership by connecting them to MRA's broad portfolio of services, identifying solutions to meet their business needs, and building strong, long-term partnerships. This role combines member engagement, relationship management, business development, and customer service in a collaborative, fast-paced environment.

If you enjoy building relationships, helping businesses solve problems, and creating exceptional customer experiences, we'd love to hear from you. This flexible, hybrid role combines office-based work with virtual and in-person member interactions throughout your assigned territory, which includes Minneapolis and Saint Paul. We are open to full-time, part-time, or on-demand arrangements, offering the flexibility to match your experience, availability, and career goals.

Qualifications

Required

• Education: Bachelor's degree in Business Administration, Marketing, Communications, Human Resources, or a related field; or an equivalent combination of education and experience.
• Experience: One to two years of experience in customer service, account management, membership services, business development, sales, or a related field.
• Relationship Management Skills: Demonstrated ability to build strong relationships and provide outstanding customer service.
• Communication Skills: Excellent verbal, written, and interpersonal communication skills.
• Technical Skills: Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• CRM Experience: Experience utilizing CRM systems, databases, or customer relationship management platforms.
• Competencies: Strong organizational skills, attention to detail, initiative, and the ability to manage multiple priorities.
• Other Requirements: Ability to travel periodically to member locations, networking events, conferences, and organizational activities.

Preferred

• Experience: Experience working in an association, membership-based organization, nonprofit, or professional services environment.
• Technical Skills: Experience using Salesforce or similar CRM platforms.
• Business Development: Experience supporting membership recruitment, retention, account management, or business development initiatives.
• Events: Experience supporting conferences, trade shows, networking events, or member engagement programs.
• Marketing & Communications: Experience creating member communications, newsletters, or promotional materials.
• Analytics: Experience utilizing membership reports, engagement metrics, or CRM data to support decision-making.

What's in it for you?

• Competitive compensation program
• Paid time off (vacation, holidays, sick time, and a volunteer day)
• Medical, Dental, and Vision plans
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Traditional and Roth 401(k)
• Company 401(k) match
• Life and AD&D insurance
• Employee Assistance Program
• Tuition Reimbursement
• Voluntary Pet Insurance
• Professional development and career growth opportunities
• A collaborative, member-focused culture where your work makes a difference every day

The approximate pay range for this position is based on location. Please note that the pay range provided is a good-faith estimate at the time of posting. Actual compensation will be based on factors including, but not limited to, qualifications, experience, skills, abilities, and work location.