Business Development Account Manager

Socket.dev; Belton (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

Socket.dev is seeking a Healthcare Business Development professional to grow referral networks across hospitals, discharge planners, social workers and physicians. You will manage referral sources and guide admissions processes while documenting activity in Salesforce.

You will collaborate with Marketing to leverage brand resources and educate staff, patients and families about available programs and services, traveling within the community as needed.

Qualifications

• Bachelor's degree in Marketing or related health or social services field required.
• Master's degree related to clinical assessment requirements of the role is required.
• Four+ years of healthcare business development experience.
• One+ year of supervisory experience.

Responsibilities

• Collaborate with discharge planners, social workers, case managers and physicians to generate referrals.
• Develop relationships with referral sources and identify growth opportunities.
• Manage leads and ensure an efficient admissions process.
• Document activity in Salesforce CRM.
• Coordinate with Marketing to implement brand development best practices.
• Travel within the community to meet referral sources and attend events.
• Educate patients, families and staff about programs and amenities.
• Oversee admission coordination and resource allocation.
• Create outreach events to showcase thought leadership.
• Provide initial and ongoing clinical assessments if licensed.

Skills

Healthcare business development

Relationship management

Account management

Strategic partnerships

Education

Bachelor's degree in Marketing or related health or social services field

Master's degree related to clinical assessment requirements

Tools

Salesforce

Job description

PURPOSE STATEMENT:

Grow lines of service as defined by management by developing and retaining referrals from physicians and other key non-physician referral sources.

ESSENTIAL FUNCTIONS:

• Work closely with hospital discharge planners, social workers, case managers, physicians and management, as well as provide education to staff to generate referral sources.


• Develop strong relationships with key referral sources and their personnel, identifying new opportunities for partnering and growth.


• Manage leads from referral sources and ensures efficient admissions process for clients.


• Expeditiously document all activity in company Customer Relationship Manager (Salesforce).


• Work closely with corporate Consumer Marketing team to ensure utilization of their resources and implementation of best practice in brand development.

• Coordinate with clinical assessment team on referrals for admission based on the facility services offered.


• Educate patients, families, community and other referral sources on programs, services and amenities provided within facility.


• Coordinate the completion of admission process and ensure appropriate resources are obtained.


• Travel frequently within community, schedule meetings and develop contacts/referral sources; document referral sources within appropriate contact management system; report on referral/activity management, as defined by management.


• Develop events and educational forums that demonstrate organization's thought leadership and provide an opportunity to identify potential referral sources and maintain existing referral relationships.

• Utilize analytic tools, such as Salesforce, to effectively plan and evaluate activity to optimize results.


• Represent facility in professional forums and communicates mission in all outreach and interactions.


• Create outreach initiatives that will regularly communicate facility mission with referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.


• Provide initial and on-going clinical assessments of patients and manages admissions process, if appropriately licensed/certified and/or experienced to provide those services.

OTHER FUNCTIONS:

• Perform other functions and tasks as assigned.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Bachelor's degree in Marketing or related health or social services field required. Master's degree, as it relates professional license for clinical assessment requirements of the role, required.


• Four or more years\u2019 related experience in healthcare business development role required.


• One or more years’ supervisory experience required.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

• Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to an automobile, where facility requires.

We are committed toprovidingequal employmentopportunitiestoall applicantsforemploymentregardlessofanindividual\u2019scharacteristicsprotected byapplicable state,federalandlocallaws.