Business Development Account Manager

Acadia Healthcare; Belton (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Acadia Healthcare is seeking a driven Healthcare Business Development professional to grow referrals from physicians and other sources. You will build and manage relationships, coordinate admissions, and collaborate with Marketing to maximize facility utilization.

The role requires several years in healthcare business development and supervisory experience, with travel to community sites and a focus on thought leadership and program education.

Qualifications

• Bachelor's degree in Marketing or related health or social services field required; Master's related to clinical assessment requirements may be required.
• Four or more years of healthcare business development experience.
• One or more years of supervisory experience.

Responsibilities

• Develop referrals by working with discharge planners, social workers, case managers, physicians and management.
• Build relationships with key referral sources and identify growth opportunities.
• Manage leads from referral sources and ensure efficient admissions process.
• Document all activity in Salesforce and related systems.
• Coordinate with Marketing to leverage resources and branding best practices.
• Coordinate admissions based on facility services offered.
• Educate patients and families about programs and amenities.
• Travel frequently to meet referral sources and report activity.
• Develop events to demonstrate leadership and maintain referral relationships.
• Use analytics tools to plan and evaluate activities for optimization.

Skills

Healthcare business development

Relationship building

Sales/negotiations

Communication

Education

Bachelor's degree in Marketing or related health/social services field

Master's degree related to clinical assessment requirements

Tools

Salesforce

Job description

Purpose Statement

Grow lines of service as defined by management by developing and retaining referrals from physicians and other key non-physician referral sources.

Purpose Statement

Grow lines of service as defined by management by developing and retaining referrals from physicians and other key non-physician referral sources.

Essential Functions

• Work closely with hospital discharge planners, social workers, case managers, physicians and management, as well as provide education to staff to generate referral sources.
• Develop strong relationships with key referral sources and their personnel, identifying new opportunities for partnering and growth.
• Manage leads from referral sources and ensures efficient admissions process for clients.
• Expeditiously document all activity in company Customer Relationship Manager (Salesforce).
• Work closely with corporate Consumer Marketing team to ensure utilization of their resources and implementation of best practice in brand development.
• Coordinate with clinical assessment team on referrals for admission based on the facility services offered.
• Educate patients, families, community and other referral sources on programs, services and amenities provided within facility.
• Coordinate the completion of admission process and ensure appropriate resources are obtained.
• Travel frequently within community, schedule meetings and develop contacts/referral sources; document referral sources within appropriate contact management system; report on referral/activity management, as defined by management.
• Develop events and educational forums that demonstrate organization's thought leadership and provide an opportunity to identify potential referral sources and maintain existing referral relationships.
• Utilize analytic tools, such as Salesforce, to effectively plan and evaluate activity to optimize results.
• Represent facility in professional forums and communicates mission in all outreach and interactions.
• Create outreach initiatives that will regularly communicate facility mission with referral sources through phone, email, e-blast, written notes, events, networking and other professional activities.
• Provide initial and on-going clinical assessments of patients and manages admissions process, if appropriately licensed/certified and/or experienced to provide those services.

Other Functions

• Perform other functions and tasks as assigned.

Education/Experience/Skill Requirements

• Bachelor's degree in Marketing or related health or social services field required. Master's degree, as it relates professional license for clinical assessment requirements of the role, required.
• Four or more years’ related experience in healthcare business development role required.
• One or more years’ supervisory experience required.

Licenses/Designations/Certifications

• Must have and maintain a valid driver's license, maintain automobile insurance coverage and have access to an automobile, where facility requires.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.