Business Development

SLS; New York, Northern (NY, KY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

SLS is seeking an Assistant Director of Operations for the Obstetrics & Gynecology department at our academic medical center. The role oversees operational performance across OB/GYN sites, ensuring efficiency, quality, and patient-centered care.

You will standardize workflows, manage staffing and budgets, and drive strategic initiatives in a multi-site environment, partnering with clinical and administrative teams to advance the department’s mission.

Qualifications

• Bachelor’s degree in Healthcare Administration, Public Health, or related field is required.
• Master’s degree (MHA, MBA, MPH, or equivalent) preferred.
• 4–6 years of healthcare operations experience, including at least 3 years in a supervisory or leadership role.
• Experience in an academic medical center or large health system is preferred.
• Background or experience in OB/GYN, Women’s Health, or related specialty is preferred.
• Strong leadership, analytical, and communication skills are essential.
• Ability to work across complex organizational structures and foster teamwork.

Responsibilities

• Provide operational oversight across all OB/GYN practice sites, ensuring consistent policies, workflows, and service standards.
• Lead development and refinement of clinical and administrative workflows, conducting site visits and assessments to identify and address gaps.
• Establish and maintain a comprehensive department-wide operations playbook and SOPs.
• Oversee scheduling and registration processes to meet access and patient flow targets.
• Collaborate with HR to assess staffing needs, lead recruitment, onboarding, and performance management, and promote a culture of accountability and teamwork.
• Drive performance monitoring through KPIs and dashboards, leading root cause analyses and corrective actions.
• Partner with Quality & Patient Safety teams to ensure compliance with standards and regulations.
• Lead or participate in strategic initiatives, representing the department at institutional forums.
• Manage relationships with internal partners including Facilities, IT, and Compliance.
• Contribute to budget development, cost-saving initiatives, and resource utilization to ensure fiscal responsibility.

Skills

Leadership

Analytical

Communication

Education

Bachelor’s in Healthcare Administration

Master’s degree preferred

Job description

Assistant Director of Operations, OBGYN

Description

Our client, a prominent academic medical center known for its commitment to excellence in healthcare and medical education, is hiring an Assistant Director of Operations within the Obstetrics & Gynecology department.This leadership position offers an opportunity to oversee operational performance across multiple OB/GYN practice sites, ensuring efficiency, quality, and patient-centered care. The role involves collaborating with clinical and administrative teams to standardize workflows, optimize patient access, and foster a high-performance culture within a dynamic, multi-site environment. The Assistant Director will play a pivotal role in strategic planning, staffing, performance management, and resource stewardship to advance the department’s mission of providing exceptional obstetric and gynecologic care.

Responsibilities

• Provide operational oversight across all OB/GYN practice sites, ensuring consistent policies, workflows, and service standards.
• Lead development and refinement of clinical and administrative workflows, conducting site visits and assessments to identify and address gaps.
• Establish and maintain a comprehensive department-wide operations playbook and SOPs.
• Oversee scheduling and registration processes to meet access and patient flow targets.
• Collaborate with HR to assess staffing needs, lead recruitment, onboarding, and performance management, and promote a culture of accountability and teamwork.
• Drive performance monitoring through KPIs and dashboards, leading root cause analyses and corrective actions.
• Partner with Quality & Patient Safety teams to ensure compliance with standards and regulations.
• Lead or participate in strategic initiatives, representing the department at institutional forums.
• Manage relationships with internal partners including Facilities, IT, and Compliance.
• Contribute to budget development, cost‑saving initiatives, and resource utilization to ensure fiscal responsibility.

Requirements

• Bachelor’s degree in Healthcare Administration, Business Administration, Public Health, or related field (required).
• Master’s degree (MHA, MBA, MPH, or equivalent) preferred.
• 4–6 years of healthcare operations experience, including at least 3 years in a supervisory or leadership role (required).
• Experience in an academic medical center or large health system (preferred).
• Background or experience in OB/GYN, Women’s Health, or related specialty (preferred).
• Strong leadership, analytical, and communication skills are essential.
• Ability to work across complex organizational structures and foster teamwork.

Job ID: 85340427