Business Day On-Call IT Specialist

JRD Systems; Detroit (MI); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading company in IT Services and Consulting seeks a Business Day On-Call IT Specialist for a 12+ month contract. This remote role involves providing essential IT support during business hours, monitoring application performance, and troubleshooting issues. Ideal candidates will have a strong background in IT support and development, with skills in Java, Spring Boot, and cloud technologies.

Qualifications

• Experience in IT support, software development, or DevOps roles.
• Familiarity with application monitoring tools and support ticket systems.
• Proficiency in scripting and programming languages.

Responsibilities

• Provide on-call IT support during EST business hours.
• Monitor application performance and identify potential issues.
• Respond promptly to support tickets and resolve technical issues.

Skills

IT support

Software development

DevOps

Application monitoring

Troubleshooting

Communication

Multitasking

Tools

Dynatrace

ServiceNow

Google Cloud Platform

Kubernetes

Terraform

Java

Spring Boot

Python

Bash

Job description

1 day ago Be among the first 25 applicants

Direct message the job poster from JRD Systems

Lead Recruitment Specialist @ JRD Systems | MBA, Technical Recruiting

Job Title - Business Day On-Call IT Specialist

Base Location – Remote

Duration – 12+ months

Rate: $30/hr on W2 or $35/hr on 1099

**Only on W2 or 1099** & **Candidates local to Michigan are preferred**

Job Description :

A detail-oriented and proactive Business Day On-Call IT Specialist to provide support during EST business hours. This role is critical for ensuring the smooth operation of our applications, providing prompt responses to support issues, and driving continual improvement. The ideal candidate will possess a balanced skill set in monitoring, support, and development.

Responsibilities:

• Provide on-call IT support during EST business hours (8 AM - 5 PM).
• Monitor application performance and identify potential issues.
• Respond promptly to support tickets and resolve technical issues.
• Troubleshoot and debug application errors.
• Collaborate with development teams to implement fixes and improvements.
• Contribute to the continual improvement of our systems and processes.

Qualifications:

• Experience in IT support, software development, or DevOps roles.
• Familiarity with application monitoring tools (Dynatrace).
• Familiarity with support ticket systems (ServiceNow).
• Familiarity with Google Cloud Platform (GCP), Kubernetes, and Terraform.
• Experience with Java and Spring Boot is a must.
• Proficiency in scripting and programming languages (e.g., Python, Bash, Java, etc.).
• Excellent communication and organizational skills.
• Ability to multitask and prioritize under pressure.

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Information Technology

Industries

• IT Services and IT Consulting