Business Data Analyst

Barber National Institute; Pittsburgh, Northern (Allegheny County, KY); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Mental health coverage

Dental coverage

Vision coverage

Disability insurance

EAP

On-site childcare discount

Employee discounts

Job summary

Barber National Institute in Pittsburgh seeks a skilled operations analyst to support billing, reporting, and care coordination using CareLogic. You will train staff, analyze data to drive improvements, and ensure compliance with regulatory standards.

The role requires a Bachelor's degree in a related field and at least three years in healthcare or human services operations, with strong Excel skills and EHR experience. Travel for business may be required.

Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, Health Information Management, Information Systems, Human Services, or a related field.

Responsibilities

• Monitor billing activities, documentation requirements, and service authorizations to support revenue and compliance.
• Provide user support, troubleshooting, training, and system guidance for CareLogic.
• Analyze operational, authorization, utilization, and billing data to identify trends and improve performance.
• Create and maintain reports, dashboards, and metrics for leadership.
• Review documentation workflows and resolve issues related to claims, authorizations, and service delivery records.
• Collaborate with Finance, IT, Governance, Risk & Compliance, and leadership to improve processes.
• Train staff on documentation standards, reporting tools, billing procedures, and system practices.
• Manage recurring appointments, regulatory schedules, service authorizations, and compliance tracking.
• Investigate and resolve data discrepancies ensuring accuracy and integrity.
• Support continuous improvement through workflow analysis and recommendations.
• Partner with program leadership to identify efficiency and compliance opportunities.
• Maintain records and ensure compliance with organizational, state, and federal requirements.

Skills

Analytical thinking

Data storytelling

Organizational skills

Problem solving

Communication

Time management

Regulatory compliance

Customer service

Education

Bachelor's degree in related field

Tools

CareLogic

Job description

Posted Thursday, August 13, 2026 at 4:00 AM

Overview:

We are "making dreams come true." Our organization provides children and adults with autism, intellectual disabilities, and behavioral health challenges—and their families—the education, support, and resources needed to be self-reliant, independent, and valued members of their communities.

What You'll Bring:

• Strong analytical and critical thinking skills with the ability to identify trends, discrepancies, and opportunities for improvement.
• Ability to translate complex data into meaningful insights and actionable recommendations.
• Excellent organizational skills and attention to detail.
• Strong problem-solving abilities and a proactive approach to resolving operational issues.
• Effective communication skills with the ability to train, support, and collaborate with staff at all levels.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Commitment to accuracy, confidentiality, and regulatory compliance.
• A customer-service mindset when supporting system users and operational teams.

What You'll Have:

• Bachelor's degree in Business Administration, Healthcare Administration, Health Information Management, Information Systems, Human Services, or a related field.
• Minimum of three years of experience supporting healthcare, behavioral health, human services, or a similar operational environment.
• Experience with electronic health record (EHR) systems, operational reporting, billing processes, service authorizations, and regulatory compliance preferred.
• Experience providing technical support, user training, and data analysis strongly preferred.
• Advanced Microsoft Excel and Microsoft Office skills.
• Experience with CareLogic or a comparable electronic health record system preferred.
• Valid driver's license and ability to meet agency driving requirements for business-related travel.
• Successful completion of all required clearances and background checks.

A Typical Day May Include:

• Monitoring billing activities, documentation requirements, and service authorizations to support accurate revenue capture and regulatory compliance.
• Serving as the primary CareLogic resource by providing user support, troubleshooting, training, and system guidance.
• Analyzing operational, authorization, utilization, and billing data to identify trends and improve program performance.
• Creating and maintaining reports, dashboards, and operational metrics for leadership review.
• Reviewing documentation workflows and resolving issues related to claims, authorizations, and service delivery records.
• Collaborating with Finance, Information Technology, Governance, Risk & Compliance, and operational leadership teams to improve processes and workflows.
• Training staff on documentation standards, reporting tools, billing procedures, and system best practices.
• Managing recurring appointments, regulatory schedules, service authorizations, and compliance tracking.
• Investigating and resolving data discrepancies while ensuring data accuracy and integrity.
• Supporting continuous improvement initiatives through workflow analysis and operational recommendations.
• Partnering with program leadership to identify opportunities for improved efficiency, compliance, and service delivery.
• Maintaining accurate records and ensuring compliance with organizational, state, and federal requirements.

Perks with a Purpose

Our benefits are created withYOUin mind.

Healthcare

• Highmark Medical and Mental Health
• DeltaDental andDavisVision Coverage

• Short & Long-Term Disability Insurance
• Employee Assistance Program
• Erie Campus*- discounted on-site weekday childcare
• Employee discounts for selectBNIevents and services

Who is Barber National Institute?

The Barber National Institute is a non-profit committed to its mission of providing the highest quality services for children and adults with autism, intellectual disabilities or behavioral health challenges and their families. Since our founding in 1952, we have evolved into a multi-faceted organization serving more than 6,200 individuals annually with a wide range of educational, vocational, residential and behavioral health programs.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, protected veteran status, disability or any other legally protected status. If you need an accommodation to apply, please contact HR. EOE

Any consideration of the background check will be an individualized assessment based on the applicant or employee’s specific record and the duties and requirements of the specific job.