Business Compliance Associate - NetCredit New Chicago, IL

Enova International, Inc.; Chicago (IL); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) matching + Roth option

PTO & paid holidays

Sabbatical program

Summer hours

Parental leave

DEI groups

Employee recognition program

Charitable matching

Job summary

Enova International, Inc. is seeking a Business Compliance Associate for the NetCredit unit in Chicago, IL. You will manage issue lifecycles, plan customer remediations, and ensure controls address state-specific regulatory requirements.

The role emphasizes cross-functional work, strong data analysis, and the ability to document processes and results clearly. This is a hybrid in-office role with competitive benefits.

Qualifications

• 5+ years of project management experience from start to finish.
• 3-5+ years in business operations, internal audit, or risk in regulated industry.
• Familiarity with SQL and Excel preferred.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.

Responsibilities

• Scope, plan and execute end-to-end customer remediations for production issues.
• Quality control reviews of issue documentation; escalate risks as needed.
• Track milestones and SLAs; prepare status updates for management.
• Maintain NetCredit remediation policies and best practices.
• Identify improvements to task execution in issue management lifecycle.
• Assist with ad hoc data requests for audits.

Skills

Project management

Cross-functional collaboration

Issue management

Root cause analysis

Analytical thinking

Communication

SQL

Excel

Documentation

Education

Bachelor's degree in Engineering, Business, Finance, or related field

Tools

Microstrategy

Grafana

Job description

Business Compliance Associate - NetCredit

Chicago, IL

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the Role:

As a Business Compliance Associate in the NetCredit Business Unit, you will join one of Enova's core businesses. Your responsibilities will include helping move issues through their full lifecycle in accordance with enterprise issue management policies, planning and executing customer remediations, and addressing unique regulatory and business requirements in various states. You'll collaborate cross-functionally to align business and compliance needs, and contribute to customer redress, and assess applicable operational and system controls to prevent issue recurrence.

Responsibilities:

• Scope, plan, and execute end-to-end customer remediations due to production issues, ensuring that root cause investigations are complete and implemented corrective measures are sustainable.
• Perform quality control reviews of issue documentation, flagging gaps and escalating open risks to process owners and achieve audit-ready issue documentation.
• Track issue milestones and service-level deadlines, and prepare status updates and escalations for management.
• Maintain NetCredit remediation policies and best practices.
• Identify and recommend improvements to operational tasks associated with issue management and the issue lifecycle.
• Assist with ad hoc data requests related to external and third-party business audits.

Requirements:

• 5+ years of project management experience executing initiatives from start to finish, including managing cross-functional stakeholders and authoring detailed business documentation
• 3-5+ years in business operations, internal audit, operational risk, or related role in a high-regulated industry with hands-on experience with issue management, root cause analysis, and impact assessments
• Familiarity with SQL and Excel, proficiency preferred
• Strong analytical and problem-solving abilities
• Ability to collaborate effectively in both team and independent settings
• Excellent written and verbal communication skills
• Familiarity with tools such as Microstrategy, Grafana, and other monitoring dashboards is a plus
• Bachelor's degree in Engineering, Business, Finance, or a related field

Compensation

• The budgeted annual salary range for this position is $75,000 - $100,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail here .

#BI-Hybrid #LI-Hybrid #LI-JY1

• Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.
• Health, dental, and vision insurance including mental health benefits
• 401(k) matching plus a roth option (U.S. Based employees only)
• PTO & paid holidays off
• Sabbatical program (for eligible roles)
• Summer hours (for eligible roles)
• Paid parental leave
• DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
• Employee recognition and rewards program
• Charitable matching and a paid volunteer day...Plus so much more!

About Enova

Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossusplatform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions.

Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here .

It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.