Business Communications Lead Analyst - Cigna Healthcare - Remote

Cigna Healthcare; Philadelphia (Philadelphia County); Hybrid; USD 110,000 - 170,000; Full time

Job summary

Cigna Healthcare is seeking a Business Communications Lead Analyst for its Global Health Benefits division. You will partner with executives and across functions to craft content, manage comms plans, and drive engagement and outcomes across a global organization.

In this role, you will analyze metrics, manage budgets and timelines, and help translate complex information into clear, actionable communications. A hybrid work model and collaboration with leaders across the enterprise are expected.

Qualifications

• 8+ years of experience in communications or related fields.
• Experience shaping strategies within a complex matrix organization.
• Strong writing, editing, and presentation development skills.

Responsibilities

• Support integrated communication strategies aligned with GHB priorities.
• Create and deliver high-impact communications across channels.

Skills

Stakeholder relations

Project management

Executive communications

Business writing

PowerPoint

Data analytics

Cross-functional collaboration

Education

Bachelor's degree (Communications, PR, Journalism, Marketing, Business)

Tools

Microsoft PowerPoint

Job description

At Cigna Global Health Benefits (GHB), we help globally mobile populations access high-quality healthcare wherever life and work take them. As a Business Communications Lead Analyst, you will play a key role in advancing business priorities through strategic communications that inform, engage, and inspire stakeholders across a global organization. This role combines communications expertise, project leadership, and business acumen to help executives senior leaders and teams connect employees to the organization's goals, priorities, and achievements. You will partner across functions to develop compelling content, manage communications plans and programs, and deliver insights that drive engagement, awareness, and business outcomes. If you thrive in a fast-paced environment, enjoy solving complex challenges, and are energized by working with leaders across a global enterprise, this is an opportunity to make a meaningful impact.

Responsibilities

• Support the development and execution of integrated communication strategies that align employees and stakeholders with GHB business priorities and objectives.
• Drive the creation and delivery of high-impact communications across multiple internal and external channels, including digital, print, executive presentations, organizational announcements, and leadership messaging.
• Manage communications plans, timelines, budgets, and workflows to ensure initiatives are delivered on time and with measurable results.
• Produce reports, dashboards, and analyses that provide insights into communication effectiveness, stakeholder engagement, and key performance indicators.
• Partner with business leaders and functional teams to translate complex information into clear, engaging, and actionable communications.
• Lead or support the development of executive thought leadership content that strengthens leadership visibility and reinforces strategic priorities.
• Coordinate content review, approvals, quality assurance, and distribution processes to ensure accuracy, consistency, and alignment with brand standards.
• Build strong relationships across the organization to understand stakeholder needs and identify opportunities to improve communication effectiveness and employee engagement.
• Contribute to continuous improvement initiatives by identifying new approaches, tools, and communication strategies that enhance business results.

Required Qualifications

• 8+ years of experience in communications, corporate communications, public relations, employee communications, or related fields.
• Experience developing, implementing, and evaluating communication strategies within a complex, matrixed organization.
• Strong project management and organizational skills with the ability to manage multiple priorities and deadlines simultaneously.
• Exceptional written and verbal communication skills, including business writing, editing, and presentation development.
• Proven ability to build relationships, influence stakeholders, and collaborate effectively across teams and leadership levels.
• Experience working directly with senior executives and business leaders.
• Strong analytical skills with the ability to leverage data and insights to measure communication effectiveness and inform decisions.
• Proficiency with Microsoft PowerPoint and other business communication tools.
• Demonstrated ability to work independently, manage ambiguity, and adapt quickly in a dynamic environment.

Preferred Qualifications

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Business, or a related field.
• Experience supporting global organizations or international business communications.
• Knowledge of executive communications, thought leadership, media relations, or social media strategy.
• Experience in the healthcare, insurance, or health services industry.
• Familiarity with employee engagement, change management, or internal communications programs.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.