Business Center Representative- Virgin Hotels, Las Vegas

Encore Global; Las Vegas (NV); On-site; USD 21,000 - 28,000; Full time

Job summary

Hargrove, Inc. is seeking an Operations/Business Center Assistant to support daily hotel center operations, delivering courteous, efficient service to guests. You will assist with invoicing, office duties, equipment maintenance, and shipments while maintaining a clean and organized center.

The role requires strong MS Office skills, good communication, and the ability to balance multiple tasks in a fast-paced hotel setting. On-site work with potential for overtime or shift-based hours is expected.

Qualifications

• High school diploma or GED required; an associate degree is preferred.
• One year experience in a service related industry.
• Strong MS Office experience.
• Professional written and verbal communication skills.
• Working knowledge of office equipment such as copiers and fax machines.

Responsibilities

• Customer Service: Acknowledge and interact with hotel team members and customers; maintain a polished, professional image.
• Invoicing: Complete invoicing for customers; balance charges; manage customer files; handle cash and credit card processing per policy.

Skills

MS Office experience

Professional written/verbal comms

Customer service

Education

High school diploma/GED

Associates degree preferred

Tools

Copiers and fax machines

Job description

Posting Details

• Posted on November 3, 2026

Locations

Showing 1 location Las Vegas, NV 89169, USA

• On-site
• Pay or shift range: $15.51 USD to $20.17 USD
• The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
• Ops - General
• Full-Time
• Requisition #: BUSIN046202

Description

Position Overview

Assist with the daily Business Center operations within a hotel environment by providing office assistance to hotel guests while ensuring courteous and efficient service.

Key Job Responsibilities

Customer Service
Acknowledge and interact with hotel team members and customers. Display a polished and professional image towards hotel team members and customers. Respond quickly to questions and requests and handles service problems politely and efficiently. Demonstrate knowledge of hotel and facility services.

Invoicing
Complete invoicing for customers. Enter and balance charges on the Company's billing system. Download and maintain accurate customer files. Provide basic cash and credit card handling according to the Company's policy.

Supply and Equipment Maintenance
Provide quotes for Business Center equipment rentals. Complete equipment setup and support. Track and maintain office supplies and associated vendor pricing information.

Administrative/Office Support
Support the Director of Event Technology with administrative duties. Maintain a clean, neat and organized Business Center. Handle shipping and packaging with assigned carriers for domestic and international delivery.

Job Qualifications

• High school diploma/GED required; Associates degree is preferred.
• One year experience in a service related industry
• Strong MS Office experience
• Professional written and verbal communication skills
• Working knowledge of office equipment, such as copiers and fax machines

Competencies

• Attention to Communication
• Exceeds Customer Expectations
• Concern for Quality
• Integrity

Physical Requirements

Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are defined as: Continuously, Frequently, Occasionally, and Never.

• Sitting: 2-3 Hours
• Standing: 4-5 Hours
• Walking: 4-5 Hours
• Stooping: 2-3 Hours
• Crawling: 2-3 Hours
• Kneeling: 2-3 Hours
• Bending: 2-3 Hours
• Reaching (above your head): 2-3 Hours
• Climbing: 0-1 Hours
• Grasping: 4-5 Hours

Lifting Requirements

• 0 - 15 lbs:* Continuously
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs: Occasionally
• Over 100 lbs: Occasionally

Carrying Requirements

• 0 - 15 lbs*: Continuously
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs: Occasionally
• Over 100 lbs: Never

Auditory/Visual Requirements

• Close Vision: Continuously
• Distance Vision: Continuously
• Color Vision: Frequently
• Peripheral Vision: Occasionally
• Depth Perception: Frequently
• Hearing: Continuously

Pushing/Pulling Requirements

• 0 - 15 lbs*: Continuously
• 16 - 50 lbs*: Frequently
• 51 - 100 lbs*: Frequently
• Over 100 lbs: Occasionally

Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*

Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

Work is performed in a hotel environment that is moderately quiet to noisy. Team members may be asked to work in multiple hotel locations. Working times may include days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined byEncore based on an individual hotel or a representation of hotels in that city or area.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.