Business Banking Relationship Manager

Commerce Bank; Joliet (IL); On-site; USD 93,000 - 188,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Life insurance

Paid vacation

Paid personal time

Career development

Education assistance

Voluntary benefits

Job summary

Commerce Bank in Joliet, Illinois is seeking a seasoned Business Banking Relationship Manager to manage existing commercial relationships and actively solicit new business opportunities within assigned markets. The role focuses on complex commercial portfolios and high- value customer interactions, with emphasis on profitability and risk control.

You will partner with product teams to tailor solutions, review credit requests, and ensure compliance across all banking laws and policies.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience required.
• 8+ years of commercial banking experience required.
• Experience with structuring complex credit requests preferred.

Responsibilities

• Acquire new business with assigned customers and target prospects.
• Serve as primary advisor for a portfolio of commercial relationships to ensure customer satisfaction.
• Coordinate with product partners to cross-sell a full range of products and services.
• Review portfolio to reduce risk and enhance profitability.
• Facilitate credit requests including loan structuring, pricing, collateral, and documentation.
• Resolve customer problems and engage product experts as needed.
• Engage in community and business functions to establish referrals.
• Ensure compliance with bank policies, procedures, regulations, and laws.
• Manage portfolios with large loan and deposit levels.
• Perform other duties as assigned.

Skills

Credit analysis

Sales skills

Analytical thinking

Negotiation

Written and verbal communication

Team mentoring

Attention to detail

Interpersonal communication

Education

Bachelor’s degree or equivalent

8+ years commercial banking experience

Experience with structuring complex credit requests

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

About Working At Commerce

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.

Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.

Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.

The main purpose of this job is to manage existing commercial relationships as well as solicit new business opportunities with assigned customers and targeted prospects. Although it can vary by market, targeted companies generally include those with annual sales of up to $20MM.

Essential Functions

• Participate in calling activities with assigned customers and target prospects with the objective to acquire new business
• Serve as the primary advisor for an assigned portfolio of diverse and complex commercial relationships to ensure a high level of customer satisfaction and retention
• Coordinate with product partners to cross-sell a full range of products and services
• Critically review and analyze portfolio to reduce risk and enhance profitability
• Facilitate credit requests, including loan structuring, negotiating/pricing, collateral, ensuring adequate loan documentation, and analyzing industry/credit risk
• Facilitate the resolution of customer problems, engage product experts as needed
• Participate in community and business functions/groups and to establish referral contacts within the marketplace
• Ensure compliance with all Bank policies, procedures, regulations, and laws
• Manage a portfolio of commercial relationships with some or all of the following characteristics: average loan portfolio O/S of $75MM+, average deposit portfolio of $50MM+, and annual contribution of $750M+
• Perform other duties as assigned

Knowledge, Skills & Abilities Required

• Strong knowledge of full range of commercial products, credit policies, procedures and terminology
• Ability to maintain a valid driver’s license and meet Commerce Bank’s driving record criteria; ongoing employment may be contingent upon meeting all driving requirements
• Goal oriented with well developed sales skills
• Strong strategic, analytical, and problem-solving skills
• Strong credit analysis skills, persuasive and negotiation skills
• Excellent independent decision making skills, with minimal management oversight
• Ability to mentor, coach and provide informal leadership to team members
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
• Ability to maintain a valid driver’s license, and meet Commerce Bank’s driving record criteria; ongoing employment may be contingent upon meeting all driving requirements.
• Intermediate level proficiency with Microsoft Word, Excel and Outlook

Education & Experience

• Bachelor’s degree or equivalent combination of education and experience required
• 8+ years of commercial banking experience required
• Experience with structuring complex credit requests preferred

For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.

For this position, Commerce Bank will review your motor vehicle driving record. If you express interest in and are considered for this position, you’ll be asked to authorize our review of that record.

• For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Business Banking Relationship Manager II, III, and Senior job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $93,000 to $187,500 annually. This position will be eligible for additional compensation through performance-based incentive plan(s) that will correspond to meeting performance goals.

Must be eligible to work in the US without sponsorship now or in the future.

The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits.

Location

2730 Caton Farm Road, Joliet, Illinois 60435

Time Type

Full time