Business Banking Officer

Royal Credit Union Inc.; Eau Claire (WI); On-site; USD 100,000 - 115,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k match 5%

Paid family leave

Vacation & sick leave

Childcare reimbursement

Tuition assistance

Pet insurance

Job summary

Royal Credit Union in Eau Claire, WI is seeking a Business Banking Officer to manage a growing business portfolio and analyze loan applications. You will enhance member experiences by delivering Royal's full suite of business loan and cash management solutions.

The role emphasizes building community relationships, expanding referrals, and collaborating with branch networks. A strong background in lending, finance, and customer service is required.

Qualifications

• Bachelor's degree or equivalent experience in Finance, Accounting, Business, Economics or related field.
• Two years of Business Lending experience or related work.
• Active involvement in community organizations serving small business owners.
• Proficiency with Royal's digital solutions on technology devices.
• Strong knowledge of financial services and digital platforms.
• Working knowledge of accounting to analyze spreadsheets and identify trends.
• Willingness to adapt to change and solve problems.
• Strong written and verbal communication skills.

Responsibilities

• Serve lending and deposit needs of business members with portfolio growth and retention as a focus.
• Create an exceptional member experience while offering Royal's business loan and cash management products.
• Develop and manage a business portfolio, analyze loan applications, and advise on product offerings, pricing and approvals.
• Build a strong referral network through COIs, community leaders and Royal's branch network.
• Engage with outside organizations and partners to expand awareness.

Skills

Business lending

Portfolio growth

Community relations

Communication

Problem solving

Time management

Education

Bachelor's degree in Finance or related field

Tools

MS Office

CRM software

Job description

Are you passionate about business lending and creating exceptional member experiences? Become a Business Banking Officer with Royal Credit Union servicing the Eau Claire, WIarea! In this role, you'll manage a diverse business portfolio, analyze loan applications, and build strong community relationships.

Why Royal?

• Member and Community Focused: We are dedicated to making a positive impact on our Members and the communities we serve, going beyond financial services to enrich lives and foster growth.
• Supportive Environment: Join a collaborative, values-driven workplace that is always evolving. We support each other and work together to achieve our goals.
• Professional Growth: We offer numerous opportunities for training and advancement, helping you continuously develop and advance your skills.
• Empowerment: We empower our team members to make decisions and drive initiatives that help our Members achieve their financial goals. Your ideas and contributions are valued and encouraged.
• Community Involvement: Engage with your local community through various initiatives and events, making a tangible difference where you live and work. Be part of something bigger.

What You'll Do:

Responsible for serving the lending and deposit needs of business members with a primary focus on portfolio growth and retention. Create an exceptional member experience while offering Royal's full suite of business loan and cash management products. Develop and manage a business portfolio, analyze and evaluate loan applications and make appropriate recommendations regarding product offerings, loan structure, pricing and approval. Build a strong referral network and spread awareness of Royal through participation in outside organizations, connecting with COI's, community leaders, Royal's branch network and other partners.

Our Commitment To You:

• Compensation: $99,600 - $114,600 annually (candidates with significant related experience may be higher)
• Benefits: Royal is proud to take care of our team members and their families! In addition to our comprehensive medical, dental, and vision insurance plans, Royal offers a 5% 401k employer match, paid family and sick leave, vacation and sick time accruals, childcare reimbursement, tuition and student loan debt assistance, pet insurance, and much more!

What's Needed For This Position:

• Bachelor's Degree or the Equivalent in Experience in Finance, Accounting, Business, Economics or related field
• Two (2) years of Business Lending experience or equivalent/related work experience
• Involvement in our communities served via active participation in organizations which cater to small business owners
• Readily learns new technology and uses Royal's digital solutions on technology devices to meet job responsibilities
• Demonstrate basic proficiency in Microsoft Word, Excel, and Outlook, social media and all other enterprise-wide software used at Royal to assist Members
• Strong knowledge of financial services and financial digital platforms
• Working knowledge of accounting to analyze spreadsheets and identify trends
• Embraces change and sees the opportunities presented
• Strong problem-solving, time management, and organizational skills
• Strong written and verbal communication skills
• Valid Driver's License and insured vehicle

We'd Love To See:

• Previous Treasury / Cash Management experience
• Previous experience working with small-medium sized businesses or small business lending

Training:

• Prior to starting a normal work schedule, new Royal team members must attend Foundation Training at our Corporate Center in Eau Claire, WI from 9:00am - 4:30pm on Monday and Tuesday during their first week of employment. Out of town learners will be reimbursed costs related to travel and lodging.
  • Foundation Training covers fundamental information about Royal's culture and core values which sets the stage for team members to be successful within our organization.