Business Banking Market Manager-Relationship Manager II

Citizens Bank; West Conshohocken (PA); On-site; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic Business Banking Market Manager to lead a team of Relationship Managers. This role involves driving financial and sales targets while coaching and developing team members. You will focus on cross-selling opportunities and acquiring new business, all while fostering professional growth within your team. If you have a strong background in business sales development and team leadership, this is an exciting opportunity to make a significant impact in a collaborative environment.

Qualifications

• 8+ years of experience in business sales development.
• 5+ years of experience leading a sales team to meet targets.

Responsibilities

• Lead a team of Relationship Managers serving Business Banking clients.
• Focus on identifying and closing cross-sell opportunities.

Skills

Business Sales Development

Team Leadership

Credit Experience

Verbal and Written Communication

Collaboration in Matrix Organization

Education

Undergraduate Degree or Equivalent Experience

Tools

Word

Excel

Job description

Description

The Business Banking Market Manager RM II will lead a team of Relationship Managers serving Business Banking clients in the $10MM – $50MM market segment. The Market Manager is responsible for achieving financial and sales targets through coaching and managing the team according to the Business Banking DRIVE sales process, including cold calling and necessary documentation.

• Develop the skills and competencies of team members, maintaining optimal staffing levels.
• Focus on identifying and closing cross-sell opportunities and acquiring new business within assigned branches.
• Provide coaching and oversight of sales activities aligned with DRIVE expectations.
• Lead, develop, and motivate the sales team, fostering professional growth and maximizing contribution. Recruit new sales staff to strengthen the team and enhance efficiency.

Qualifications

• 8+ years of experience in business sales development.
• 5+ years of experience leading a sales team to meet targets.
• 5+ years of credit experience.
• Excellent verbal and written presentation skills.
• Ability to operate within a matrix organization and collaborate across lines of business.
• Proficiency in Word, Excel, or similar software.
• Deep knowledge of banking deposit and credit products and services.
• Understanding of bank operations, systems, and compliance/regulatory issues.

Education

• Undergraduate degree preferred or equivalent work experience.

Hours and Work Schedule

• 40 hours per week.
• Monday through Friday schedule.

Salary ranges are estimated based on job seeker-reported data; a recruiter will provide accurate guidance upon application and qualification.

Equal Employment Opportunity

Citizens and its affiliates are committed to providing equal employment opportunities without regard to age, ethnicity, gender, disability, sexual orientation, or other protected categories. We foster an inclusive culture where all colleagues are respected and valued. Employment decisions are based on merit, qualifications, and performance.