BUSINESS BANKER - HIALEAH FL

FirstBank Florida; Florida; On-site; USD 60,000 - 85,000; Full time

Job summary

First Bank is seeking a Business Banker in New York, Town of Florida. This role involves executing sales strategies and relationship management to achieve growth in business customer accounts. Responsibilities include soliciting deposits and loans, ensuring compliance with banking regulations, and promoting the bank's services. A minimum four-year college degree and business development experience are required. The ideal candidate will have strong communication skills and a proven track record in the banking industry.

Qualifications

• Good understanding of financial institution operations, products, and services.
• Proven knowledge of branch procedures and policies.
• Understanding of laws, rules, and regulations affecting the banking/lending industry.

Responsibilities

• Execute integrated sales, service, and relationship strategies to drive business growth.
• Solicit business relationships including deposits, loans, and treasury services.
• Conduct sales initiatives through telemarketing and business development.

Skills

Business development focus

Effective communication skills

Leadership

Knowledge of banking regulations

Organizational skills

Customer service orientation

Education

Minimum four-year college degree

Equivalent banking industry experience

Job description

BUSINESS BANKER

Job Summary

Execute integrated sales, service and relationship strategies to support growth and retention of business customers. Develop new-to-bank business relationships and cross‑market existing clients through segment‑based sales plans to achieve revenue growth targets and maximize operating capabilities and profitability.

Essential Responsibilities

• Employee must comply with all requirements related to the Secure and Fair Enforcement Mortgage Licensing Act of 2008 (SAFE Act), including maintaining an active record and unique identifier within the Nationwide Mortgage Licensing System and Registry (NMLSR) and meeting continuing education standards.
• Accountable for adhering to the Bank’s BSA, AML and OFAC policies, following unit procedures, reporting suspicious activity, and completing mandatory compliance training.
• Solicits business relationships including deposits, loans and treasury services.
• Develops and refers loans leads for commercial area; pursues lending‑business‑development activities in partnership with Commercial Bankers.
• Executes integrated sales and relationship strategies aligned with the area business plan to achieve desired revenue and service hurdles.
• Provides Treasury and Lending specialists with qualified referrals for cross‑sell and assists in closing deals across all products.
• Use sound judgment in qualifying potential customers/deals and recommending the right financial solutions/products.
• Partners with other FirstBank Florida units (Residential and Commercial Lending, Treasury, etc.) to ensure ongoing communication that supports client and franchise objectives.
• Conducts sales initiatives through procedures such as telemarketing, direct mail and external business development; ensures effective customer retention and growth.
• Maintains frequent interaction with centers of influence, community leaders, regulators and senior business contacts.
• Creates local community awareness that the bank partners in the community and provides broad, multi‑product banking solutions to middle‑market companies.
• Implements the Bank’s customer‑service philosophy in total customer satisfaction: knowledge, courtesy, appearance, responsiveness, accuracy, and communication.
• Handles situations beyond branch personnel scope and ensures timely service.
• Attains branch production goals.
• Promotes and services all deposit products available at the bank and opens all types of accounts (checking, CDs, IRAs, Business Accounts and Safe Deposit Boxes).
• Promotes and answers questions regarding the various lending products the bank offers.
• Resolves customer problems and complaints in accordance with FirstBank Florida’s service policy.
• Assists customers with all needs such as Safe Deposit boxes, issuing ATM cards, statements, rates, overdrafts, and temporary checks.
• Assists in implementing operational policy, ensuring transactions comply with federal, state and bank requirements.
• Strictly adheres to internal control policies, account opening protocols and accurate documentation.
• Inputs information to create account data files for new accounts and performs maintenance changes on existing accounts.
• Acts as backup/support to Personal Bankers as needed.
• Supports platform weekend schedule.
• Supports the team during after‑hour events.
• Ensures the organization’s activities are carried out in accordance with all regulatory, legal and governmental regulations.
• Opens and closes the branch, maintaining and staying abreast of security policies and procedures.
• Generates ideas to improve sales/operational issues; develops, implements and monitors own sales and service plans.

Other Responsibilities

• Serves on internal committees as required.
• Performs other duties as assigned.

Independence of Judgment

Independence of judgment is according to established internal policies and guidelines, and assigned authority.

Impact of Errors

The impact of errors on this position could affect other departments, operations and the Bank’s economic impact to customers.

Interpersonal Communication

Good interaction with the Bank’s customers, potential customers and employees. Positive attitude as a team player.

Education, Experience, Skills and Abilities Required

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision required by this job includes close vision and distance vision. While performing the functions of this job the employee is regularly required to sit; use of hands to fingers, handle, feel, talk and hear. The employee is occasionally required to stand and walk. May be required to be seated for a prolonged period of time.

• Good understanding of financial institution operations, products and services.
• Minimum four‑year college degree, or equivalent banking industry experience.
• Proven knowledge of branch procedures and policies.
• Effective human relations and communication skills.
• Understanding of laws, rules and regulations affecting the banking/lending industry.
• Knowledge of finance and accounting principles necessary to provide lending services.
• Effective presentation skills, inclusive ability to negotiate and make presentations.
• Good written, reading, supervisory, computer, communication and organizational skills.
• Proven leadership and organizational skills; able to motivate and develop subordinates.
• Ability to handle peak and slow periods of customer traffic.
• Participation in community events.
• Ability to handle pressure.
• Ability to handle multiple priorities in a fast‑paced environment.
• Flexibility on working schedule.
• Sharp, proven business development focus, preferably within a large financial institution.
• Team oriented.
• Able to express a sound opinion and present alternative viewpoints.
• Knowledge of credit process / credit training is a plus.
• Active driver’s license.

Work Environment

Employees work in an office environment with a comfortable room temperature, good lighting and quiet conditions. Employees may be exposed to external elements when representing the corporation at external events and may be required to work extended hours, including holidays, if these coincide with company events.

Minimum Requirements

Must have a sharp, proven business development focus, preferably within a large financial institution. Demonstrated ability to motivate and influence others. Must be able to express a sound opinion and present alternative viewpoints. A banking certification and at least 5 years of experience in a similar job are required, or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills required of personnel so classified. The reporting relationship may not reflect the most recent changes to the corporate reporting structure.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER