Business Associate

Knoxville-Utilities-Board; Knoxville (TN); On-site; USD 42,000 - 52,000; Full time

Job summary

Knoxville Utilities Board (KUB) seeks a detail-oriented Business Associate to support financial reporting, billing, and internal controls. This role emphasizes transaction accuracy, data management, and cross-department collaboration to ensure reliable utility services.

Ideal candidates have an associate degree or 2 years of relevant coursework, are proficient with Windows and MS Office, and demonstrate strong communication and customer service skills. Public utility experience is a plus.

Qualifications

• Associate degree or 2 years college coursework in Business, Technology, or related area.
• Proficient in Windows environment and MS Office (Outlook, Excel, Word, PowerPoint).
• Excellent verbal and written communication with internal & external customers.
• Strong attention to detail and accuracy.

Responsibilities

• Manage department operations, records, databases, reporting, and documentation.
• Coordinate with departments and support meetings, projects, and special assignments.
• Process timekeeping, purchasing, requisitions, invoices, and other financial transactions.
• Review financial activity and invoices for accuracy, compliance, and proper documentation.

Skills

Customer service

Attention to detail

Verbal communication

Written communication

Education

Associate degree or 2 years college coursework in Business/Technology

Bachelor's degree in Business Administration or related field

Tools

MS Office

Windows environment

Job description

Classification:

Business Associate

Work Hours:

40+ hours / week: M - F

About KUB:

KUB is one of the largest public utilities in the country providing safe, reliable, and affordable electric, gas, water, wastewater, and fiber services to more than 520,000 customers in Knoxville and parts of seven surrounding counties. We are looking for employees who want to be a part of a mission-driven organization with strong values that support a skilled, diverse, and inclusive workforce.

About the Role:

We are seeking a detail-oriented professional with a background in accounting, finance, or data analytics to support the financial integrity and operational efficiency necessary to deliver safe, reliable utility services to our community. This role helps ensure accurate financial reporting, effective billing and revenue processes, and strong internal financial controls that support reliable service to our customers.

In this role, you will:

• Manage department operations, records, databases, reporting, and documentation.
• Coordinate with KUB departments and support meetings, projects, and special assignments.
• Process timekeeping, purchasing, requisitions, invoices, and other financial transactions.
• Review financial activity and invoices for accuracy, compliance, and proper documentation.

Physical Requirements:

This position is primarily sedentary and performed in a typical office environment. Duties involve sitting most of the time with occasional walking or standing. The role may require occasional lifting, carrying, pushing, or pulling of items up to 10 pounds. Bending, stooping, or reaching may occasionally be required. Physical demands may vary by position and may occasionally exceed those described above.

Minimum Requirements:

• Associate degree or two (2) years of documented college level coursework in Business, Technology, or related area or one (1) to three (3) years of demonstrated experience field
• Must be proficient in Windows environment and MS Office products (Outlook, Excel, Word, PowerPoint)
• Must demonstrate customer service skills with external & internal customers
• Must have strong attention to detail and accuracy
• Must demonstrate excellent verbal and written communication
• Have and maintain a valid driver's license

Please note that due to job responsibilities, KUB does not provide immigration sponsorship for and/or based on this position.

Preferred Requirements:

• Bachelor's Degree in in Business Administration, Office Management, or a related field
• Experience in public utilities
• Experience in engineering or construction administration
• Experience in PeopleSoft CIS, Maximo, and other enterprise systems
• Strong analytical and problem-solving skills

About the Selection Process:

• Phase 2 – Experience, training, and education evaluation
• Phase 3 – Interview with department representatives
• Phase 4 – Written, performance, and behavioral exercises
• Phase 5 – Background Investigation
• Phase 6 – Physical assessment and/or drug screen

KUB is part of the Tennessee Drug Free Workplace Program

If special accommodations are needed at any phase of the selection process, please notify Human Resources in advance.

Knoxville Utilities Board is an Equal Opportunity Employer