Business Applications Training Intern

Life Care Services-US; Des Moines (IA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Mentorship

Leadership exposure

Job summary

Life Care Services offers a Business Applications Training Internship in Des Moines, IA, a 12-week full-time program running May through August. Interns gain hands-on experience through meaningful projects and a final presentation to senior leadership.

You will work on content development, training delivery, LMS administration, needs assessment, QA, project support, research, and measurement, with mentorship and exposure to senior leaders. Salary is a competitive $22.50/hour.

Qualifications

• Currently enrolled in a bachelors or masters program in Education, Instructional Design, Technical Writing.
• Ability to work full-time (40 hours/week) throughout the 12-week program.
• Familiarity with e-learning tools and LMS platforms is a plus.

Responsibilities

• Create and maintain technical training materials (presentations, manuals, online courses).
• Develop rollout plan with IT and business users; facilitate training sessions (in-person and virtual) and troubleshoot issues.
• Assist in LMS administration: upload materials, track participation, generate reports.
• Identify training needs via data, feedback, and SME consultations; build business cases with milestones.
• Review training content for accuracy, relevance, and effectiveness; ensure standards are met.
• Assist planning and execution of training projects, including scheduling and coordination with teams and vendors.
• Stay up-to-date with trends in technical training and e-learning; contribute improvement ideas.
• Work with manager on weekly milestone updates and evaluate project outcomes against business case.

Skills

Content development

Training delivery

Communication

Organizational skills

Team collaboration

Problem solving

Learning mindset

Education

Bachelor's or Master's program in Education/Instructional Design/Technical Writing

Tools

LMS platforms

Content authoring software

Job description

About the program

The Business Applications Training Internship is a full-time, 12-week program (40 hours per week) running from May through August. Interns will gain hands-on professional experience by contributing to meaningful projects that have a direct impact on the business. The program will conclude with a presentation to the senior leadership team, highlighting both the project outcomes and the overall internship experience. Throughout the summer, interns will also gain broad exposure to the organization and its operations.

Experience is Everything.

At LCS, experience is everything. We provide you the opportunity to use your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors we serve. If you are seeking an organization that gives back, you’ll love working here. Our principles and hospitality promises define our company culture. LCS employees can be found participating in volunteer activities, getting involved in our committees or collaborating with team members in our innovative workspace. You’ll find several opportunities to grow as a professional, serve the community, and enhance the lives of seniors.

What You’ll Do:

• Content Development
  • Assist in the creation and maintenance of technical training materials, including presentations, manuals, online courses, and other instructional content.
• Training Delivery
  • Develop rollout plan with IT and business users.
  • Support the facilitation of training sessions (both in-person and virtual), including setting upequipment, managing online platforms, and troubleshooting technical issues.
• Learning Management System (LMS) Administration
  • Help in managing the LMS by uploading course materials, tracking participation, and generating reports on training outcomes.
• Needs Assessment
  • Collaborate with team members to identify training needs by analyzing data, gathering feedback, and consulting with subject matter experts.
  • Develop business case for assignment. Clearly stating the business value, resources needed and key milestones for project.
• Quality Assurance
  • Review and test training content for accuracy, relevance, and effectiveness, ensuring that all materials meet company standards.
• Project Support
  • Assist in the planning and execution of training-related projects, including scheduling, communication, and coordination with internal teams and external vendors and clients.
• Research
  • Stay up-to-date with the latest trends and best practices in technical training and e-learning, contributing ideas for continuous improvement.
• Measurement and Feedback
  • Work closely with manager on weekly updates against key milestones.
  • Reconcile the success of the project against original business case.

What We’re Looking For:

• Currently enrolled in a bachelors or masters program in Education, Instructional Design, Technical Writing.
• Ability to work full-time (40 hours/week) throughout the 12-week program
• Technical Skills
  • Familiarity with e-learning tools, content authoring software, and LMS platforms is a plus.
• Communication Skills
  • Strong written and verbal communication skills, with the ability to explain complex technical concepts clearly and concisely.
• Organizational Skills
  • Excellent attention to detail, time management, and the ability to handle multiple tasks simultaneously.
• Team Player
  • Ability to work effectively both independently and as part of a team.
• Problem-Solving
  • Proactive and resourceful, with strong problem-solving skills.
• Passion for Learning
  • Eagerness to learn and grow within the field of technical training and development.

Why join us?

• Hands-on experience in a professional environment
• Mentorship and exposure to senior leadership
• Opportunities for networking and career development
• Meaningful project work that makes an impact
• Competitive hourly rate: $22.50/hour

Our Commitment

LCS creates living experiences that enhance the lives of seniors. You’ll see this commitment in our people. They’re talented, dedicated professionals who truly care about residents, with each conducting his or her work with integrity, honesty and transparency according to the principles of LCS. We strive to help every community succeed—strengthening available resources, establishing proven practices that lead to long-term growth and value for those living in, working for and affiliated with the community. Check us out on our website: https://www.lcsliving.com

A POST-OFFER BACKGROUND CHECK, INCLUDING REFERENCES IS REQUIRED.

LCS IS AN EQUAL OPPROTUNITY EMPLOYER.