Business Applications & Operations Coordinator

Socket.dev; Riverside (CA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Medical, dental, vision & life

401(k) with employer match

Paid time off and holidays

Employee referral program

Career growth and development

Job summary

ElDorado National California Inc. (ENC) seeks a Business Applications & Operations Coordinator in Riverside, CA. The role supports planning, coordination, and documentation of business processes and enterprise application projects, aligning with digital transformation goals.

You will work with the Sr. Applications Systems Analyst and stakeholders to ensure on-time project delivery, SOP creation, and standardized business processes across departments and vendors.

Qualifications

• Bachelor’s degree or equivalent combination of education and work experience.
• Experience coordinating multiple projects and improving business processes.
• Experience documenting SOPs, workflows, and business processes.

Responsibilities

• Coordinate multiple business process improvement and enterprise application projects.
• Assist with project planning, scheduling, milestones, and action items.
• Prepare agendas, document minutes, and track follow-up items.
• Develop and organize project documentation and SOPs.
• Create user documentation and training materials.
• Document current and future-state business processes with flowcharts.
• Support UAT planning, execution, and documentation.
• Coordinate end-user training and maintain training materials.
• Communicate between departments, IT, and vendors.
• Support change management and user adoption initiatives.

Skills

Communication

Project coordination

Process mapping

SOP development

Microsoft Office 365

Jira/Asana/Smartsheet

Lucidchart

Independent collaboration

Cross-functional teamwork

Problem solving

Education

Bachelor's degree in Business Administration, Information Systems, Project Management, Operations Management, or related field

Tools

Asana

Jira

Smartsheet

Airtable

Job description

Join a manufacturing leader with over 50 years of excellence, where every role contributes to building reliable transportation solutions that people depend on everyday across the United States and Canada. At ENC, we prioritize safety, quality, innovation, collaboration, and continuous growth – creating vehicles our teams can take pride in.

Founded in 1975, ENC (ElDorado National – California) is a leading U.S. transportation manufacturer specializing in design, engineering, and end-to-end production of heavy-duty buses, shuttles, and cargo vehicles through a custom-build, mixed-model assembly process. Each vehicle is produced in our purpose-built facility in Riverside, California supporting public agencies and private transportation providers nationwide. We offer one of the industry’s widest portfolios of power options, including 100% battery-electric, diesel-electric hybrid, CNG, and clean diesel.

ENC is committed to revitalizing American manufacturing through innovation, customer focus, and the delivery of high-quality vehicles that keep communities connected, supported, and moving forward.

Business Applications & Operations Coordinator

Location: Riverside, CA

Pay Range: $24.00 - $30.00/hr.

Position Summary

The Business Applications & Operations Coordinator supports the planning, coordination, documentation, and continuous improvement of business processes and enterprise application initiatives across the organization. This role works closely with the Sr. Applications Systems Analyst and business stakeholders to coordinate implementation projects, document business processes, develop Standard Operating Procedures (SOPs), facilitate communication between departments and software vendors, and help ensure projects are completed on time and aligned with business objectives. This position plays a key role in supporting the company's digital transformation initiatives and enterprise business systems by improving operational efficiency, maintaining project documentation, and promoting standardized business processes.

Key Responsibilities

• Coordinate multiple business process improvement and enterprise application projects simultaneously.
• Assist with project planning, scheduling and milestone tracking, by maintaining project plans, action items, and implementation schedules using project management tools.
• Prepare meeting agendas, document meeting minutes, and track follow-up action items.
• Develop, maintain, and organize project documentation, business process documentation, and implementation records.
• Create and maintain Standard Operating Procedures (SOPs), work instructions, and user documentation.
• Document current and future-state business processes using flowcharts, process maps, and workflow diagrams.
• Assist with User Acceptance Testing (UAT) planning, coordination, execution, and documentation.
• Coordinate end-user training activities and maintain training materials.
• Coordinate communication between business departments, IT, and third-party software vendors.
• Support organizational change management and user adoption initiatives.
• Identify opportunities to improve business processes and operational efficiency.
• Maintain document libraries and ensure project documentation remains current and organized.
• Perform other related duties as assigned.

Position Requirements

• Bachelor's degree in Business Administration, Information Systems, Project Management, Operations Management, or a related field; or an equivalent combination of education and relevant work experience.
• Minimum of two (2) years of experience in project coordination, business operations, process improvement, business analysis, or a related role.
• Experience creating process flow diagrams using Lucidchart, or similar tools.
• Excellent written, verbal, and interpersonal communication skills.
• Strong analytical, organizational, problem-solving skills and project coordination skills.
• Experience in creating Standard Operating Procedures (SOPs), work instructions, and business documentation.
• Experience using project management software such as Asana, Jira, Smartsheet, Airtable, or similar tools.
• Proficiency experience with Microsoft Office 365, including Word, Excel, PowerPoint, Outlook, and Teams.
• Ability to work independently and collaboratively across multiple departments.
• Experience supporting enterprise software implementations and business applications.
• Experience working in a manufacturing or industrial environment.
• Familiarity with project management methodologies and change management practices.

Work Environment

This is an onsite position based in Riverside, CA and requires being onsite.

Benefits

• Comprehensive benefits package: Medical (including FSA & HSA), dental, vision, life and disability insurance, EAP, mental health, and wellness programs
• 401(k) with employer match
• Paid time off and twelve (12) paid holidays
• Employee referral program
• Career growth and development opportunities

Career Growth at ENC

We believe great careers and leaders are built from within. Many of our team members have advanced into roles that lead or into specialized technical positions. We invest in hands‑on training, skill development, and long‑term career pathways within manufacturing operations.

Equal Opportunity Employer

ElDorado National California Inc. (ENC) is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected class under applicable federal, state, and local laws. We are committed to fostering a diverse and inclusive workplace where all employees feel valued and respected.

ENC takes affirmative action to employ and advance employment opportunities for minorities, women, protected veterans, and individuals with disabilities. We actively encourage qualified candidates from all backgrounds to apply and join our team.

ENC is also committed to ensuring that individuals with disabilities have equal access to opportunities. If you require a reasonable accommodation to complete the application process, please contact HR Department for assistance.

In accordance with California's wage transparency law (Senate Bill 1162), we are committed to pay equity and transparency. The salary range reflected on the job positing is our good faith estimate of what we expect to pay for this role at the time of posting. While we do not typically hire at the top of the salary range, initial offers are based on the candidate’s qualifications and experience, with opportunities for growth and increases over time.