Business Applications Coordinator

The Lester Group Inc and all of its wholly owned subsidiaries; Martinsville (VA); On-site; USD 32,000 - 36,000; Full time

Job summary

The Lester Group Inc and all of its wholly owned subsidiaries is seeking a Business Applications Coordinator in Martinsville, VA. This role supports multiple business applications, provides user support, and helps drive data quality and system improvements.

You will work under the Business Information Systems Manager, coordinating testing, documentation, and user communications while maintaining reports and supporting ERP systems.

Qualifications

• Willingness to learn SQL, Crystal Reports, and ERP functionality.
• Basic to intermediate proficiency with Microsoft Office.
• Excellent problem-solving and critical thinking skills.
• Demonstrated logical and analytical thinking.
• Effective communication skills; able to tailor conversations for varied roles.

Responsibilities

• Provide day-to-day user support for assigned business applications.
• Assist with testing, documentation, and user communications.
• Investigate issues and escalate unresolved problems.
• Complete routine user setup and configuration updates following established procedures.
• Run, maintain, and update standard reports.
• Use existing queries and report templates with basic modifications.
• Help maintain reporting accuracy, consistency, and accessibility across departments.

Skills

SQL

Crystal Reports

ERP

Microsoft Office

Problem solving

Analytical thinking

Communication skills

Travel flexibility

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Business Applications Coordinator

Regular Full Time Technical Martinsville, VA, US

17 days ago Requisition ID: 1167

Salary Range: $23.00 To $26.00 Hourly

This position works under the direction of the Business Information Systems Manager and escalates complex, high-impact, or non-routine issues for resolution.

Responsibilities

System Administration

• Provide day-to-day user support for assigned business applications.
• Assist with testing, documentation, and user communications.
• Investigate issues and escal… unresolved problems.
• Complete routine user setup and configuration updates following established procedures.
• Run, maintain, and update standard reports.
• Use existing queries and report templates with basic modifications.
• Help maintain reporting accuracy, consistency, and accessibility across departments.

Process & Data Improvement

• Document current procedures and identify issues for management review.
• Follow established data standards and report data-quality concerns.
• Assist with improvement and implementation projects as assigned.

User Support and Training

• Assist training new users using company systems and best practices.
• Support user adoption of new systems and technologies.
• Provide help desk support across the main ERP systems.
• Provide occasional hardware and workstation support.

Qualifications

• Willingness to learn SQL, Crystal Reports, and ERP functionality.
• Basic to Intermediate proficiency with Microsoft O ice.
• Excellent problem-solving and critical thinking skills.
• Demonstrated logical and analytical thinking.
• E ective communication skills; able to tailor informational conversations for individuals across multiple roles and skillsets.
• Ability to stay highly organized while managing multiple support requests.
• Ability to adapt to changing priorities and business needs.
• Ability to travel as needed.
• Able to provide support (as an additional resource) to Windows-based workstations, printers, and other peripherals.