Business Applications Analyst

Premise Health Inc.; Brentwood (TN); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Paid holidays

Vacation time

Wellness program

Employee Assistance Program

Job summary

Premise Health, a people-focused healthcare company, seeks a Business Applications Analyst for the Brentwood, TN area. You will support end-users, administer applications, and collaborate to document business requirements and processes.

You will participate in workshops, analyze workflows, and assist with new system implementations while coordinating with IT and other departments. This full-time hybrid role offers benefits and growth opportunities.

Qualifications

• Bachelor's degree or equivalent experience.
• 2+ years as a Business Analyst or Application Analyst.
• 2+ years System Administration experience.
• Experience documenting policies, procedures and standards.
• Previous exposure to large scale projects (preferred).
• Knowledge of credentialing software and contract management apps (e.g., Agiloft).
• Exposure to application implementation projects.
• Microsoft Excel (intermediate).
• Effective communication across all levels of the organization.
• Detail-oriented and organized with multi-task priorities.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Support end-users by answering questions and troubleshooting.
• Serve as system administrator for assigned applications including config and updates.
• Collaborate with stakeholders to define and document business requirements.
• Conduct workshops and interviews to understand pain points and needs.
• Analyze current processes and identify optimization opportunities.
• Assist with implementation of new systems, functionality, workflows and processes.
• Supervise Change Management for assigned applications.
• Support system integrations when appropriate.
• Create process and training documentation.
• Coordinate system upgrades with IT and other departments.
• Perform data entry, audits and mass updates.

Skills

End-user support

System administration

Requirements gathering

Workshop facilitation

Documentation

Communication skills

Independent work

Large projects

Education

Bachelor's degree or equivalent

Tools

Agiloft

Excel

Job description

Premise Health is Different on Purpose

Premise Health serves large organizations and their people with exceptional healthcare. The result? Better experiences, better health, and better value, all while helping organizations lower their healthcare costs.

Premise's mission is to help people get, stay, and be well. Come join us and see for yourself why amazing health starts with amazing healthcare. For more information, visit www.jobs.premisehealth.com.

The Business Enablement Application and Delivery (BEAD) team at Premise Health implements and supports a variety of non-clinical applications for the company and its subsidiaries. Our team partners with various departments including Legal, Procurement, IT, and Credentialing to source, configure and support the applications that they need to fulfill their role. The team also creates and supports the processes that integrate data between many of these applications.

This is a Full Time, hybrid, Business Applications Analyst role located in Brentwood, TN.

What You'll Do

• Support end-users by answering questions about the application and troubleshooting and resolving system issues
• Serve as system administrator for assigned applications including system configuration and managing routine updates
• Collaborate with stakeholders to define and document business requirements
• Conduct workshops and interviews to understand pain points and business
• needs.
• Analyze current business processes andidentifyopportunities for optimization
• Assistwith implementation of new systems, functionality,workflowsand/or processes
• Supervise Change Management process for assigned applications
• Support system integrationswhen appropriate
• Create process and training documentation
• Partner withvarious departmentsand IT to coordinate system upgrades or scheduled activities
• Perform occasional data entry,auditsand mass updates
• Other tasks, as needed by the company

What You'll Bring

• Bachelor's degree or equivalent experience
• 2+ years of experience as a Business Analystor Application Analyst
• 2+ years System Administration experience.
• Prior experience documenting policies,proceduresand standards.
• Previousexposure and/or participation with large scale projects (preferred).
• Working knowledge of credentialing software applications, and/or contract management applications (such as Agiloft)
• Previousexposure and/or participation with application implementation projects
• Microsoft Excel (intermediate)
• Effective communication skills (written and verbal) with all levels of the organization
• Detail-oriented and organized with ability to prioritize and balance multiple tasks/requests
• Ability to work independently in a fast-paced and challenging environment

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.

Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.