Business Analyst Sr-Advanced Scheduling-UKG

Southcoast Health System; New Bedford (MA); On-site; USD 110,000 - 135,000; Full time

Job summary

Southcoast Health in Massachusetts is seeking a Sr-Advanced Scheduling UKG Business Analyst to lead and optimize UKG WFM Advanced Scheduling deployments. You will partner with department leaders to craft efficient scheduling models and ensure accurate, scalable schedules across the system.

The role requires 5+ years with UKG WFM in Advanced Scheduler, a relevant Bachelor's degree, and strong analytical/communication skills.

Qualifications

• Bachelors degree in Business, Information Systems, HR, or related field (or equivalent experience).
• 5+ years with UKG WFM (Dimensions, Pro, or Workforce Central) in Advanced Scheduler.
• Proven experience across full implementation lifecycle: requirements, configuration, testing, and deployment.
• Familiarity with Boomi integrations or comparable middleware platforms.
• Strong analytical, problem‑solving, and communication skills.
• Functional knowledge of HRIS and Payroll systems (e.g., UKG Pro, Workday, SAP, ADP).
• Technical understanding of data interfaces, SQL reporting, or system integrations.
• Current MVR required.

Responsibilities

• Lead and support the implementation, configuration, and optimization of UKG WFM Advanced Scheduling solutions.
• Collaborate with leaders across departments to design scheduling models that improve workforce efficiency, compliance, and employee engagement.
• Maintain and support the existing schedules for each department and work on ways to enhance and improve the user experience.
• Provide UKG WFM help desk support and collaborate with other UKG team members to resolve issues and requests.

Skills

UKG WFM

Advanced Scheduler

Requirements gathering

Configuration

SQL reporting

HRIS knowledge

Boomi integrations

Analytical thinking

Communication

Education

Bachelor's degree in Business, Information Systems, HR, or related field

Tools

Boomi

UKG WFM (Dimensions/Pro/WC)

Job description

Community Focused. Care Driven.

Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it.

Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout southeastern Massachusetts and Rhode Island.

Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world‑class, comprehensive healthcare close to home.

Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 7 years in a row!

We are searching for a talented Business Analyst Sr-Advanced Scheduling-UKG

A career at Southcoast Health offers you:

• A culture of well‑being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve

• Competitive pay and comprehensive benefits package

• Generous Earned Time Off Package**

• Employee Wellbeing Program

• 403B Retirement Plan with company match

• Tuition assistance / Federal Loan Forgiveness programs

• Professional growth opportunities and customized leadership training

**Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Position reports to ED-Enterprise Business Design or designee. The UKG WFM Advanced Scheduler is responsible for leading and supporting the implementation, configuration, and optimization of UKG Workforce Management (formerly Kronos) Advanced Scheduling solutions. Collaborate with leaders across departments to design scheduling models that improve workforce efficiency, compliance, and employee engagement. Maintain and support the existing schedules for each department and work on ways to enhance and improve the user experience. Responsible for general UKG WFM help desk questions and collaborating with other UKG team members to ensure swift help to user issues and requests. This role combines functional consulting, UKG WFM management, and technical expertise in UKG's advanced scheduling modules.

• Bachelors degree in Business, Information Systems, HR, or a related field (or equivalent experience).
• 5+ years of experience working with UKG WFM (Dimensions, Pro, or Workforce Central), specifically in Advanced Scheduler.
• Proven experience across the full implementation lifecycle: requirements, configuration, testing, and deployment.
• Familiarity with Boomi integrations or comparable middleware platforms.
• Strong analytical, problem‑solving, and communication skills.
• Functional knowledge of HRIS and Payroll systems (e.g., UKG Pro, Workday, SAP, ADP).
• Technical understanding of data interfaces, SQL reporting, or system integrations.
• Current MVR required.
• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired

Compensation: Pay rate will be determined based on level of experience.