Business Analyst - Remote

Lensa; Charlotte (NC); Remote; USD 60,000 - 73,000; Full time

Job summary

A leading company in IT services is seeking a Business Analyst for their OnTarget Product Team in Charlotte, NC. In this mid-senior level role, you will manage escalated support issues, facilitate Agile meetings, and develop data queries using PostgreSQL. Ideal candidates will have strong communication skills, experience with SDLC, and a Bachelor's degree. A comprehensive benefits package is also offered.

Benefits

Comprehensive health benefits

401(k) plan after 12 months

Qualifications

• 4+ years as a Business Analyst, Product Owner, or Scrum Master.
• Experience with SDLC.
• Strong knowledge of databases and excellent communication skills.

Responsibilities

• Manage and prioritize escalated tickets requiring developer attention.
• Facilitate Agile ceremonies and collaborate with teams to improve user experience.
• Develop custom data queries using PostgreSQL.

Skills

SQL/PostgreSQL

Critical Thinking

Organization

Multitasking

Communication

Education

Bachelor’s degree

Job description

3 days ago Be among the first 25 applicants

Lensa partners with DirectEmployers to promote this job for Abound Health Group, LLC.

Abound Health is seeking a Business Analyst to join our OnTarget Product Team. In this role, you will report to the Director of Product Management. You’ll play a key role in managing escalated support issues, writing custom data queries, and facilitating Agile team meetings to support the continuous improvement of the OnTarget platform.

Key Responsibilities

• Manage and prioritize escalated tickets requiring developer attention
• Create and groom requirements for escalated issues and customer enhancements
• Facilitate Agile ceremonies including daily standups, grooming sessions, and iteration planning
• Collaborate across teams to improve the user and support experience
• Develop and manage custom data queries and reports using PostgreSQL
• Maintain clear documentation and support communication across product cycles
• Analyze metrics and manage iteration backlog and user stories
  
  

Qualifications

• 4+ years of experience as a Business Analyst, Product Owner, or Scrum Master
• 4+ years working within the Software Development Life Cycle (SDLC)
• Experience collaborating with both internal teams and external stakeholders
• Strong knowledge of databases and experience with SQL/PostgreSQL
• Excellent written and verbal communication skills
• Strong critical thinking, organization, and multitasking abilities
  
  

Education

• Bachelor’s degree or equivalent work experience in a related field
  
  

Compensation & Benefits

The target base salary range for this full-time, salaried position is between $60,000 - $73,000

Base pay is determined by factors such as work location, experience, job-related skills, and relevant education or training. In addition to base pay, total compensation may include various other forms of pay. We offer a comprehensive benefits package, including competitive health, dental, and wellness benefits, which begin on your 60th day of employment. Additionally, our 401(k) plan becomes available after 12 months of employment. For more information about our total rewards package, please reach out to your Talent Acquisition Partner.

Equal Employment Opportunity

Abound Health is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

If you have questions about this posting, please contact [e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Research, Analyst, and Information Technology

• Industries

  IT Services and IT Consulting

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