Business Analyst - Remote

Abound Health; Charlotte (NC); Remote; USD 60,000 - 73,000; Full time

Job summary

An established industry player is looking for a Business Analyst to join their dynamic OnTarget Product Team. This role is pivotal in managing escalated support issues and facilitating Agile team meetings, ensuring continuous improvement of the OnTarget platform. The ideal candidate will have a strong background in business analysis, excellent communication skills, and experience with SQL/PostgreSQL. Join a forward-thinking company that values collaboration and innovation, and take your career to the next level while enjoying a comprehensive benefits package.

Benefits

Health Insurance

Dental Insurance

Wellness Benefits

401(k) Plan

Comprehensive Benefits Package

Qualifications

• 4+ years of experience in Business Analysis or related roles.
• Strong knowledge of databases and experience with SQL/PostgreSQL.

Responsibilities

• Manage escalated tickets requiring developer attention.
• Facilitate Agile ceremonies and improve user experience.
• Develop and manage custom data queries and reports.

Skills

Business Analysis

SQL/PostgreSQL

Agile Methodologies

Communication Skills

Critical Thinking

Organization

Multitasking

Education

Bachelor’s degree or equivalent work experience

Job description

Current job opportunities are posted here as they become available.

Subscribe to our RSS feeds to receive instant updates as new positions become available.

Abound Health is seeking a Business Analyst to join our OnTarget Product Team. In this role, you will report to the Director of Product Management. You’ll play a key role in managing escalated support issues, writing custom data queries, and facilitating Agile team meetings to support the continuous improvement of the OnTarget platform.

Key Responsibilities:

• Manage and prioritize escalated tickets requiring developer attention
• Create and groom requirements for escalated issues and customer enhancements
• Facilitate Agile ceremonies including daily standups, grooming sessions, and iteration planning
• Collaborate across teams to improve the user and support experience
• Develop and manage custom data queries and reports using PostgreSQL
• Maintain clear documentation and support communication across product cycles
• Analyze metrics and manage iteration backlog and user stories

Qualifications:

• 4+ years of experience as a Business Analyst, Product Owner, or Scrum Master
• 4+ years working within the Software Development Life Cycle (SDLC)
• Experience collaborating with both internal teams and external stakeholders
• Strong knowledge of databases and experience with SQL/PostgreSQL
• Excellent written and verbal communication skills
• Strong critical thinking, organization, and multitasking abilities

Education:

• Bachelor’s degree or equivalent work experience in a related field

The target base salary range for this full-time, salaried position is between $60,000 - $73,000

Base pay is determined by factors such as work location, experience, job-related skills, and relevant education or training. In addition to base pay, total compensation may include various other forms of pay. We offer a comprehensive benefits package, including competitive health, dental, and wellness benefits, which begin on your 60th day of employment. Additionally, our 401(k) plan becomes available after 12 months of employment. For more information about our total rewards package, please reach out to your Talent Acquisition Partner.

Abound Health is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.